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I found the cherry tree I was looking for and I was pleased with the packaging and speed of shipping. The tree arrived in excellent condition and seems to like it's new home.
Never had a problem, good customer service. I am a reoccurring customer, if their was ever a problem it was easy to fix.
Ordered a finger lime tree and was told order taken would ship soon. 10 days later no tree. Called company said tree would ship next day. 3 days later no tree called was told they would redo order and send me another tree no charge. 3 days later no tree. Called and was told sorry tree was never in stock and would have to give me a refund. Talk about not knowing what your doing as a company. Almost 3 weeks and 4 phone calls to finally be told the tree was never in stock but had no issue charging my credit card for $95. I would never do business with this company they have no clue what there doing. Sad
Very good customer service. Thank you!
The first tree I ordered did not make it an entire year. I was able to pay for a warranty and get a replacement tree sent out.
Thank you!
I have purchased from Fast Growong Trees several times and I have not been disappointed. The product is as promised and the service has been really responsive.
The order was correct it was shipped nice on time and good prices
They explained well with the shipping details and when I received some leaves were damaged and I waited couple of weeks to see it is okay, but leaves were falling and looked dull, so when I called service, they checked it's picture and responded very fast to help me.
Three of the small trees in the order do not even resemble a tree and I am nervous that they are not going to grow. I can't believe the three were even approved to be shipped. Very disappointed.
We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!
We ordered a legacy blueberry bush, and it arrived in excellent condition. We've had it for two weeks now and it continues to thrive.
Excellent selection, great details on various plants, shrubs and trees, easy to find what I need, easy checkout.
I've bought I think 12 trees from you this year, you sent me a tree not for my zone that I didn't catch or you, you did refund my money, and I bought a crape mertle and a couple of oak trees, I didn't buy the warranty this time and only one oak tree is thieving the other oak is not budding of anything as is the crape merytle, just a couple sticks in the ground, tired of digging holes, guess not my year, lost my wife in January, I got covid and pneumonia end of January that lasted 2 months then had hip replacement in April, just tired
We are so sorry that a couple of your trees didn’t make it! We have reached out privately to help!
Easy site to navigate - fast shipping - tree in good shape upon arrival
I was wondering if they should be having black leaves on the bottom part
I ordered 10 Giant Thuja Trees and they came in great condition and they lasted the week of South Dakota cold while I waited to plant them in the ground. Everything is as was advertised. Will be shopping with these guys again!
I have recently purchased numerous trees and shrubs for our new retirement home. With the exception of one tree, they all arrived in amazing shape and are thriving! When I contacted Fast Growing Trees to inquire about how could help the struggling tree, they immediately mailed me a thriving replacement. I will definitely be a repeat customer!
I did expect a more mature leafy tree. So far, it is looking the same after three weeks [skinny and skimpy.] However, I did relay my concerns to your company and got a timely response with advice and directions. I checked to confirm that the tree was healthy with the scratch test. Now, I am waiting to see some growth appear.
I received a died tree... very bad quality and no warranty
We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!
Dig hole, open box placed in hole so easy watered and now watching it grow
Trees and bushes arrived much sooner than scheduled. Incredibly well packed and fresh. Perfect instructions how to plant. Once in the ground, the trees acclimated incredibly quickly and are now part of our growing landscape. We are very pleased with the way they were delivered and their condition.
I had a great experience with FGT, I had an issue with 1 out of 4 trees and they quickly and professionally remedied the situation. The quality of the product and the customer service is top notch.
We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We sincerely apologize again for the inconvenience!