Trees.com

Quality is terrible. I order from them because I'm lazy and don't want to go out. Recently I ordered six Jasmine plants, they arrived at. I ordered a red bud, I was split in the middle and dad. I ordered a cherry tree in a die soon after arriving, it was completely droopy and debt looking when I received it.

I called in specifically as the tree I wanted was in low supply, but it was too cold still to have it shipped yet. The lady assured me she could help place my order, with DELAYED shipping until Mid May. I placed the order, then was surprised to have it show up right away. I called with my concerns, & the guy assured me it would be fine in our garage until it was warm enough to plant, & instructed me to water the roots as needed. Weather finally warmed up, but I have little hope it will survive. Leaves almost look dead already. This tree was purchased specifically as a memorial tree for my mom & son, who have both passed away in the last few months. So disappointed.

The trees look full in your Pictures on your Web site. When the trees arrive, they were very frail looking.
They would not stand along. Expected much fuller trees.

I ordered 5 houseplants and they arrived alive but in very rough shape. All will have to be reported because they are smashed or just a mess. Think I will take my business elsewhere.

I was misinformed by Fast Growing Tree's online agent that the tree will be shipped to me by FedEx air. Instead the tree was shipped by ground. When the tree arrived, it was dehydrated. The free strawberry plant was dead. When I called Fast Growing Tree, I was told to send a photo to Fast Grwing Tree via text message so that it's tree experts can evaluate the condition of the tree. I was assured that the horticulturist would respond to me with suggestions on how to revive the tree and keep it alive. Three weeks later, I have not heard from Fast Growing Tree's horticulturist. All I got were lots unwanted advertising emails. I can't say that is treating customers with care.

2 of my new trees are broken after 15 mile an hour winds. They are not sturdy for the price.

Trees on the smaller size but healthy service was fast

Prompt shipping. Good packaging.
Terrible choice of shipper. Packages
Looked like they were drop shipped from about 5000 ft. Curiously soil was very dry, leaves significantly wilted.

I ordered 2 golden bamboo plants and they arrived in great condition. Very well packaged.

Paid a high dollar for a tree that was suppose to be 5 to 6 feet tall and is really 4.5 feet. Tree arrived with the top snapped off and what few leaves there were are drying up.

You can trust what this company states - they follow through...

The trees were great but a few were sadly damaged by the shipping company and died. I reported the damage the dat of their arrival and the representative said he'd call back in two weeks to follow up - he actually DID and upon learning the fate of those damaged trees made it right. Any business like this I will utilize again. Thanks!

Great experience from start to finish!
Price point was excellent and delivery was fast! Packaging was amazing!
My 'October Glory' Acer rubrums are
Lovely trees that look to be in wonderful shape!

I'm very happy with my tree and the service provided. The tree acclimated right away and is looking great!

I ordered 2 Apple trees, one arrived practically dead and never arrived, after a few weeks of waiting a I received an email saying that my other tree had been cancelled.

Great products. Great company. Easy to use site. Good information on their products.

Called customer service and was given a credit for the tree, which I used to buy a new one.

The tree arrived in a good condition, and I planted per instruction, at the same day it's arrived. Now, it has ben almost a month, the leave and those little branch is starting dying, and falling. I don't know what to do, because I follow the exact all the directions how to take care a new young tree. I do buy warranty for a year just incase something happened to this young tree. Will update again if this young tree make it or not.

Received a live and healthy tree. Delivered as promised.