Trees.com

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Trees.com
trees.com

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Utah
1 review
0 helpful votes
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Great little tree
May 19, 2022

Package came and was received in good shape. Well packaged. Tree is doing well after the first two weeks.

Date of experience: May 19, 2022
Texas
2 reviews
0 helpful votes
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Costs
May 19, 2022

I was satisfied with the products. The size of the trees were not what I expected for the amount of money I spent. I hoped for a bit larger trees.

Date of experience: May 18, 2022
California
2 reviews
0 helpful votes
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Badd Badd Badd Baddd BADDDDD
May 21, 2022

Sent me 4 twigs for $150
Would not refund
I had to pay to ship back
From east cost to west coast from west coast to east coast
I knew the twigs couldnt survive

Date of experience: May 18, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear about your experience and will be reaching out privately!

Utah
1 review
0 helpful votes
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Beautiful trees - quick.
May 19, 2022

I was amazed at how quick these trees arrived and they were much larger and better quality than I usually have seen for the money.

Date of experience: May 18, 2022
Idaho
1 review
0 helpful votes
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Excellent thuja trees!
May 19, 2022

Arrived within a week in great ship with planting instructions. I couldn't be more pleased.
Just remember bigger the tree bigger the hole that must be dug.

Date of experience: May 18, 2022
Tennessee
1 review
0 helpful votes
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Great company to deal with.
May 19, 2022

The delivery was on time and the trees looked healthy. I followed directions and it seems they are happy trees. If I need more I willl definitely buy from this company.

Date of experience: May 18, 2022
Louisiana
2 reviews
0 helpful votes
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Damaged trees
May 19, 2022

Received all 7 of trees. 6 of them were damaged during shipping. The cypress trees are actually cloned branches. Hoping the turn out well. The strawberry plant died within two weeks.

Date of experience: May 18, 2022
New York
1 review
0 helpful votes
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Dead after planting
May 21, 2022

Tree arrived ok but died soon after planting
It lasted a little over a week but than began to wither and died

Date of experience: May 18, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry that your tree didn’t make it! We have reached out privately to help!

Ohio
1 review
0 helpful votes
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Excellent trees
May 19, 2022

I placed three separate orders for various fruit trees. All were expertly packed and in good condition when they arrived. I will look at Fast Growing trees first when looking for trees in the future.

Date of experience: May 18, 2022
Florida
1 review
0 helpful votes
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It's been okay so far
May 21, 2022

It shipped fast, it shipped in pretty good condition, it's been 2.5 weeks since I planted them but they are browning. Time will tell

Date of experience: May 18, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your plants! We are reaching out to get some photos so we can assist you further!

Texas
1 review
0 helpful votes
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Trees arrived in good condition
May 19, 2022

Trees looked great, except one, leaves were turning brownish, I still think it would live,, to be completely honest I can't truly say that its not my fault,, now I did order another.

Date of experience: May 18, 2022
Texas
2 reviews
0 helpful votes
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Communication problem
May 19, 2022

One part of the order did not ship, but there was no reason given or any notification about when it would be shipped. When the tree did arrive, it was not the quality of any previous order. Although I questioned where the tree was, I received no response.

Date of experience: May 18, 2022
Illinois
2 reviews
0 helpful votes
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Easy to use
May 18, 2022

Tree arrived in 2 days in perfect condition, the planting instructions were easy to follow.

Date of experience: May 18, 2022
New York
1 review
0 helpful votes
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Poor plants with worse customer service
May 21, 2022

Two out of three plants were in bad shape upon arrival. One rebounded the other has not. Upon attempting to speak to customer service they intentionally tried to avoid me and it took 5 attempts to get somebody to actually speak with me

Date of experience: May 18, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear that one of your plants isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Missouri
1 review
0 helpful votes
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Extremely disappointing
May 21, 2022

Received a defective tree and customer service refused to help in any way

Date of experience: May 18, 2022
Racheal S. — Trees.com Rep
over a year old

It looks like we have a replacement on its way! We're so sorry for your experience!

Indiana
1 review
0 helpful votes
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Leaves still wilted after 1 month in ground
May 21, 2022

It's been in the ground for a month and leaves still wilted.

Date of experience: May 18, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Texas
1 review
0 helpful votes
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Great products & customer service
May 18, 2022

The customer support has been wonderful. The live chat is very quick, rarely any waiting. The reps are knowledgeable and are always helpful wether the questions are about plants/trees, pricing, etc, the quality is wonderful.

Date of experience: May 18, 2022
California
1 review
0 helpful votes
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My First Mail Order Tree
May 18, 2022

Wasn't sure what to expect, but order a tree. Tree was safely delivered and packaged well. I followed the easy instructions, and the tree is already happy and growing fast in just a few weeks. Very happy customer!

Date of experience: May 18, 2022
Kentucky
1 review
0 helpful votes
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Customer Service
May 18, 2022

This is in reference to Lisa who was extremely helpful! She answered my questions and gave me recommendations to assist with my tree planting.

Date of experience: May 18, 2022
District of Columbia
3 reviews
3 helpful votes
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Great customer service
May 18, 2022

I ordered a lilac bush as a gift for my niece. I missed the gift option so I called right after I made the order and it was easy to make sure that the receipt was not in the shipment and they even offered to include a birthday greeting. Very responsive and accommodating

Date of experience: May 18, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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