Trees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Trees.com
Trees.com
trees.com

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
Massachusetts
1 review
0 helpful votes
Follow Linda K.
Unfollow Linda K.
Share Review
Report Review
Great customer service
May 20, 2022

Easy to order. Was easy to navigate website. Prompt delivery.

Date of experience: May 20, 2022
Colorado
1 review
0 helpful votes
Follow Catrina Y.
Unfollow Catrina Y.
Share Review
Report Review
Beautiful Trees
May 20, 2022

I love my trees they look great. They arrived very soon

Date of experience: May 20, 2022
California
1 review
0 helpful votes
Follow Garden D.
Unfollow Garden D.
Share Review
Report Review
Ivy Great! Unhappy Climbing Hydrangea
May 20, 2022

Our Boston Ivy is doing terrifically well! We are very pleased. We ordered two Climbing Hydrangeas ( 1 quart size) one is growing, (slowly, but surely), the other one seemed to be "dead on arrival", but we followed all directions and planted it anyway. Despite the fact that they are planted in the same area, there is no growth ( leaves) at all from the second plant. We are sad to say that it seems it is as it appeared to us originally, not alive.

Date of experience: May 20, 2022
Wisconsin
2 reviews
0 helpful votes
Follow Gail X.
Unfollow Gail X.
Share Review
Report Review
Happy gardner
May 20, 2022

Received healthy and hardy plant In very good condition. Timely delivery.

Date of experience: May 20, 2022
Texas
1 review
0 helpful votes
Follow Linda E.
Unfollow Linda E.
Share Review
Report Review
Tree lost leaves
May 24, 2022

Planted to specifications.
When I received the tree it looked great.
Concerning my Dogwood tree order.
Plenty of rain here. When not raining I pour a gallon of water on the planting.
My Dogwood tree leaves turned reddish as in fall and then dried up.
I brushed the dead leaves off.
I am waiting to see if it will leaf out again.
I hope it does. If it does I will try to give a better rating.

Date of experience: May 20, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your dogwood! We are reaching out to get some photos so we can assist you further!

Georgia
1 review
0 helpful votes
Follow Paul A.
Unfollow Paul A.
Share Review
Report Review
Ginkgo
May 20, 2022

Fast delivery! Excellent service. My only concern is that the tree had very little (if any) dirt in the roots. We'll just have to keep or fingers crossed that it's able to catch on.

Date of experience: May 20, 2022
District of Columbia
2 reviews
0 helpful votes
Follow Mervin S.
Unfollow Mervin S.
Share Review
Report Review
Too early to fully evaluate.
May 20, 2022

We recently received the replacement for one tree which was damaged in shipping. Just got it in the ground so we'll see how it goes. Our experience has been that shipping companies do not closely follow shipping directions on the containers. The boxes clearly indicate that they should be shipped lying on their sides. Three of the four boxes that we received were standing on end when the truck was opened to unload them. One tree (a cherry tree) obviously did not weather the process well. We planted it anyway, hoping it would recover, but it did not. We had to order a replacement which arrived a short while ago so we are hoping for good results.

Date of experience: May 20, 2022
Kansas
1 review
0 helpful votes
Follow Gary P.
Unfollow Gary P.
Share Review
Report Review
Our red oak
May 20, 2022

The quality of shipping container, means that they care about the product.

Date of experience: May 20, 2022
Florida
1 review
0 helpful votes
Follow Roxi W.
Unfollow Roxi W.
Share Review
Report Review
Great Plants!
May 20, 2022

Always happy with quality of plants. Arrive well packaged, healthy and ready to plant. A loyal customer.

Date of experience: May 20, 2022
Oklahoma
2 reviews
0 helpful votes
Follow Janice Z.
Unfollow Janice Z.
Share Review
Report Review
Mulberry Tree
May 20, 2022

Tree delivered on time, very healthy, no leaf loss

Date of experience: May 20, 2022
Georgia
1 review
0 helpful votes
Follow Vicky G.
Unfollow Vicky G.
Share Review
Report Review
Pear trees
May 24, 2022

They had a couple leaves on them. Not at all what I would expect for $200. I could of gotten better looking trees at home depot for $39.

Date of experience: May 20, 2022
Racheal S. — Trees.com Rep
over a year old

Our inventory is always changing so be sure to check back frequently!

Massachusetts
1 review
0 helpful votes
Follow Susan F.
Unfollow Susan F.
Share Review
Report Review
Very satisfied with product
May 20, 2022

Very satisfied with product received
And they have excellent customer service

Date of experience: May 20, 2022
Colorado
1 review
0 helpful votes
Follow Judi D.
Unfollow Judi D.
Share Review
Report Review
Nice plants
May 24, 2022

The first shipment the shrubs and tree looked in great shape. Planted them and immediately they began to look horrible, brown and dead. Will leave them to see if they come out of it.
Second tree looked pretty tough with leaves drooping. Planted and will see if it perks up as the season goes.

Date of experience: May 20, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear that your plants are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Pennsylvania
1 review
0 helpful votes
Follow Bob B.
Unfollow Bob B.
Share Review
Report Review
Healthy stock & prompt delivery
May 20, 2022

We bought 4 1gal lemongrass plants primarily to act as insect repellent. Rubbing the grass oils on your arms certainly helps. The plants continue to thrive. Our plan is to store them in the colder PA weather and hopefully have them return each spring.
Four star products & service!

Date of experience: May 20, 2022
California
1 review
0 helpful votes
Follow Carolina D.
Unfollow Carolina D.
Share Review
Report Review
Birthday Gift
May 20, 2022

I just got my vine. It arrived a little dry. I have not had much time with the tree. I will let you know when I need your help.

Date of experience: May 20, 2022
New York
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Share Review
Report Review
Not What I expected but Issue Resolved
May 24, 2022

I knew the tress were going to be 3-5 feet tall but did not expect them to be so straggly. In addition, I happened to be at a Nursery a week after they came and they had the same trees, full bodies for almost half the price. UPDATE... FGT reached out to me, extended the warranty and offered a generous refund to compensate for the aggravation.

Date of experience: May 20, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Florida
1 review
0 helpful votes
Follow William I.
Unfollow William I.
Share Review
Report Review
Top customer service
May 20, 2022

Ordered two trees from FGT. Both came well packaged, but one tree was looking a little worse for wear. Planted both immediately and waited. One ended up taking root and the other died. Made a quick call to FGT customer service and in no time at all they sent a new healthy tree. That level of kindness and service will not go unrewarded. I will always shop FGT first, when considering any future purchases.

Date of experience: May 20, 2022
Utah
1 review
0 helpful votes
Follow Marla K.
Unfollow Marla K.
Share Review
Report Review
Cherry Trees
May 20, 2022

Trees arrived packed well but very wilted. Am hoping they will pull out of it.

Date of experience: May 20, 2022
New Jersey
1 review
0 helpful votes
Follow Ron J.
Unfollow Ron J.
Share Review
Report Review
Heat wilted
May 20, 2022

The plants took only 3 days from shipping to receiving. The plants look quite a bit in shock from the heat. Surprisingly the burlap had light weight mulch instead of soil so that may have affected them.

Date of experience: May 20, 2022
New Jersey
1 review
0 helpful votes
Follow Brian Z.
Unfollow Brian Z.
Share Review
Report Review
Tree top broken
May 20, 2022

When we opened the box the top of the tree was broken.

Date of experience: May 20, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
See all photos