Trees.com

I could not be happier with our purchases this spring! You have a lifelong customer!

I bought my tree and the listing for it had a counter with how many trees were left. The listing also listed that it would ship within two days. A week after ordering and the tree hadn't shipped, so I contacted customer service. An employee responded that same day and said they were out of the height I purchased and would upgrade it free of charge. The employee also said it would ship the next day. It is extremely frustrating that no one reached out to me proactively about the situation in spite of their representations on the listing, but the replacement of a taller tree was sufficient. 3 days later still no shipping notice and I again had to reach out to the company. The tree then shipped with no response from the company. Overall, I wouldn't buy from FGT again. The customer shouldn't have to hound a company to fulfill their end of the purchase. The tree is great, but the marginal savings was greatly outweighed by the abysmal customer service. I wouldn't do it again.

I appreciate the wonderful selection of plants and trees and mostly that the plants arrived alive and well packaged. I ordered 6 chocolate chip Ajuga plants and they were all alive and well and healthy. They were easy to plant.

Both trees wilted and died within a week despite following all normal tree care. I've grown many plants and trees. These had no hope. I still have them in the ground and hoping they recover.

My order arrived missing a dogwood tree that was on sale. No one contacted me that the product was sold out. I then had to pay double for a different dogwood tree. My tree is in the ground but doesn't look good. Keeping an eye on it.

Didn't know what to expect, and the plants were beautiful, packaged very well, and are successfully transplanted and growing. Will use them again.

I bought several shrubs and 2 trees. Trees arrived looking less than healthy. Could not get replacements due to no stock, but received full credit back towards future purchases. Customer service was prompt and very responsive to my emails.

Like most of the trees I have ordered. One cherry tree that I planted in the fall never leafed out. Also had a flamethrower red bud only leaf out on the lower half

Expensive for the small unhealthy looking blueberry plant. Flowers die off and no blueberry.

Plants died within a week of arrival.
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I gifted my cousin with a dappled willow. She was so surprised and loves it! It was shipped very quickly and packed very well.

Looking for a few plants recently and came across this company. Glad I did. Had a very nice experience and product was in great shape. Only issue is FedEx failed to deliver as scheduled and I waited two additional days while plant was in local warehouse.

Ordered 6 bushes and 3 trees specific for my Zone. Two of the trees were not delivered because of a damaged box. Contacted FGT via chat and was told replacement trees already shipped. They did not arrive. I emailed FGT and they apologized and shipped 2 replacement trees. They arrived 2 weeks after my original order and were snapped in two. I asked FGT for a refund which they processed. 2 of 6 bushes are already dead. Contacted FGT and they sent me 2 new bushes. Overall, it was not worth the time and money. I appreciate FGT honoring their commitments, but in the end it was not worth the time, money, and hassle. I will go to the local nursery next time.

I ordered one Pyracantha and one Japanese Maple. Both arrived timely and in good health.

A healthy beautiful tree in a few days, great job!

I ordered 2 Dwarf Cherry trees and planted as soon as they arrived and one has not sprouted any leaves. I notified the company and no response yet. Half of the strawberries I ordered did not survive even though they were planted as soon as they arrived. The weather was too cold for survival and now I only have half of the number I ordered and paid for. They should have been shipped later for survival. I even covered them with plastic but only half survived.

I ordered berry bushes, and for the amount I paid - a good three times what I would pay at one of the big-box chains for plants about 1/3 the size - disappointing.

I bought raspberry bushes at Home Depot on a lark at our previous house, they cost practically nothing, I could select plants that seemed robust (and so they proved to be), and we got bumper crops out of them.

Ordered a tree for my daughter's wedding, and it came on time and just the right size for our needs

The selection offered was unbeatable and the website was super user friendly and full of tips for every growing zone. Definitely tree shopping here again soon!