Trees.com

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Trees.com
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Illinois
1 review
0 helpful votes
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Maple blaze
May 24, 2022

This tree is not worth the money and I will never shop again from fast growers

Date of experience: May 23, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Texas
1 review
0 helpful votes
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Want feedback
May 24, 2022

N email saying i was unhappy with a product and have never heard back

Date of experience: May 23, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your plants were not what you had expected and we did not receive your email! We have reached out to get those photos!

Illinois
1 review
0 helpful votes
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Dead Bush
May 24, 2022

One of our Hydrangea (Red) was dead on arrival. No leaves were present and still has not responded to planting/water.

Date of experience: May 23, 2022
North Carolina
1 review
0 helpful votes
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Great products
May 24, 2022

Love all the trees and plants we have gotten from Fast Growing Trees. All are growing and thriving. Any problems were promptly handled. Everything came packaged nicely and delivered in tact.

Date of experience: May 23, 2022
New York
1 review
0 helpful votes
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Worst service ever
May 24, 2022

I ordered 2 items. One was ruined and the second one look so bad.

Date of experience: May 23, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Colorado
1 review
0 helpful votes
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Shouldn't have purchased a tree online
May 24, 2022

Dead when it got here, dry leaves, drop n grow bottom fell out to reveal extremely small and dry root base. Planted it the tree same day as received, soil was well amended for a new tree, watered generously as it was so dry when received, and well, I was hopeful due to reading the reviews, what I have learned is that only the positive reviews count, so there is no true compass on what to believe, I am certain that this review won't make it to the general public who may order based on reviews. But hey they will find their stupid just as I did!

Date of experience: May 23, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plant arrived! We have sent a private message to get some photos so we can take a look and help out!

Georgia
1 review
0 helpful votes
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White Oak
May 24, 2022

Service while ordering and receiving was exceptional. Trees came neatly boxed and the trees were in excellent condition!

Date of experience: May 23, 2022
New York
2 reviews
0 helpful votes
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Dead tree
May 24, 2022

My tree arrived with all the leaves are brown and I'm afraid it's dying

Date of experience: May 23, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Oregon
1 review
0 helpful votes
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Tree or bush
May 24, 2022

They look great but it looks like they where being grown as a bush not a tree

Date of experience: May 23, 2022
California
1 review
0 helpful votes
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Mandarin Orange Tree
May 24, 2022

Tree was carefully packaged and looked healthy when it arrived. It's been 2 weeks and I'm already seeing new branching and green foliage growth. Very satisfied with the whole experience with this company!

Date of experience: May 23, 2022
New Jersey
1 review
0 helpful votes
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Fastdyingtree
May 24, 2022

I sent several email to you that my cherry tree died. You did not respond.

Date of experience: May 23, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry that your tree didn’t make it and we didn't receive your email! We have reached out privately!

California
1 review
0 helpful votes
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A very happy customer
May 24, 2022

It was my first time purchasing live plant online. I was worried about the quality and also if the plant would survive the shipping. I was pleasantly surprise to see superb plants arriving in great conditions. I planted in my backyard the same day and it has been 2 weeks and the plant still looks great. I look forward to it blooming

Date of experience: May 23, 2022
Ohio
1 review
0 helpful votes
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Don't Buy
May 24, 2022

My box came ripped up. The plant was very expensive. It was a tiny stem with dead leaves. I was totally fooled by the advertisement.

Date of experience: May 23, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear how your plant arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

New York
2 reviews
0 helpful votes
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Easy to order, track; plants dissapointing
May 24, 2022

The plants were easy to order and track, but low quality. One of the two viburnum was seriously doseased, lilac is barely hanging on and jap maple died.

Date of experience: May 23, 2022
New Mexico
1 review
0 helpful votes
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Great Trees
May 24, 2022

First time ordering trees online. The trees were very healthy, and we received them fast.

Date of experience: May 23, 2022
New York
1 review
0 helpful votes
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Two dead trees
May 24, 2022

First blossom tree took over two weeks to deliver. No surprise it was dead in the box. FGT sent another one which arrived in 3 days and was in the ground immediately. After watering everyday this tree is looking pretty dead too.

Date of experience: May 23, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear that your replacement tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

New York
1 review
0 helpful votes
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Great Company
May 24, 2022

Not only was my tree delivered in 3 days it came perfectly packaged and very healthy. Great company and customer service. I would definitely recommend them and will be buying again from them in the near future.

Date of experience: May 23, 2022
New Jersey
1 review
0 helpful votes
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Expected better
May 24, 2022

Ordered 3 crape myrtles and a banana tree. Only one crape myrtle showed up and it was the wrong color. Contacted the company and was told the three trees would again be sent out to me, after waiting almost a week I contacted them again and was told the had no record of it and were just going to refund me because they were now back ordered on the color I ordered. After going back on the website, the trees were available but the price jumped by $20 a tree. Just very disappointed

Date of experience: May 23, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry that we ran out of these!

North Carolina
1 review
0 helpful votes
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Great customer service
May 24, 2022

I've ordered several trees and have great results. I had a tree that didn't make it and the company honored their guarantee and replaced it other than shipping which is totally fair.

Date of experience: May 23, 2022
Pennsylvania
1 review
0 helpful votes
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Excellent service
May 24, 2022

Trees always arrive in good shape. Any issues I've had have been taken care of quickly.
Sometimes the trees come questionably pruned.

Date of experience: May 23, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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