Trees.com

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Washington
1 review
0 helpful votes
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First time buyer
June 3, 2022

Was so glad to find our monkey puzzle trees. They arrived in excellent shape and are thriving in the 26 gal pots we have them in for now.

Date of experience: June 3, 2022
North Carolina
1 review
0 helpful votes
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Wonderful FastGrowingTrees
June 3, 2022

The plants are huge, healthy, and they thrive. I can't say enough good things about FastGrowingTrees.

Date of experience: June 3, 2022
Oregon
1 review
0 helpful votes
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Great customer service
June 3, 2022

I was a little disappointed that the first two lemon trees I received were both DOA. But it was Winter, after all, and I could understand that shipments to our cold-weather state might be problematic. In both cases Customer Service responded to my inquiries promptly and gave me the option of replacement or refund. Since the state instituted new agricultural restrictions during this time, the company couldn't ship me a third tree, so my money was cheerfully refunded, including shipping cost and the optional warranty I'd purchased. Much to my surprise, a couple weeks ago I received another box from FastGrowingTrees. The lemon tree that it contained was very much alive, and quickly began to flourish in its new pot. I'm very happy with it, and beyond satisfied with the customer service I experienced. It appeared clear to me that the company genuinely cared about my satisfaction and went above and beyond what I expected. I would definitely not hesitate to use this supplier in the future.

Date of experience: June 3, 2022
Ireland
1 review
0 helpful votes
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Rapid growth
June 3, 2022

Very easy shopping process and delivery service was outstanding

Date of experience: June 3, 2022
Oregon
1 review
0 helpful votes
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Great customer service
June 3, 2022

Ordered a Meyer Lemon and a Key Lime tree in December and they got froze and died it transit. I took pics of the trees and they said they would replace them once they had more trees in stock.

I just received the replacement trees and they are beautiful.

I would highly recommend fastgrowingtress.com

Date of experience: June 3, 2022
California
1 review
0 helpful votes
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Tree
June 3, 2022

Overall the process was fine. But one of the apricot trees died.

Date of experience: June 3, 2022
Texas
1 review
0 helpful votes
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Easy and Convenient way to buy high quality plants
June 3, 2022

Easy to order online and quick and efficient delivery

Date of experience: June 3, 2022
Washington
1 review
0 helpful votes
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HEMLOCK
June 3, 2022

You shipped using FED-X there for box came partially opened and damaged, tree was fine, I don't recommend using FED-X in the future.

Date of experience: June 3, 2022
New York
1 review
0 helpful votes
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Bougainvillea Plants
June 6, 2022

Ordered two 5 pounds Bougainvillea plants. Unpacked them upon arrival. I repotted them with new soil and fertilizer that I also ordered at the same time. The plants arrived with wilted brown leaves that had holes and falling off throughout. Customer Service told me to wait one month for the plants to acclimate. The leaves keep falling off every day. I don't think they will last one month.

Date of experience: June 3, 2022
Racheal S. — Trees.com Rep
over a year old

We’re so sorry to hear how your plants arrive! It’s very common for plants that are shipped to arrive like this but they typically begin pushing out new growth in just a few weeks. Keep us posted and we’ll make it right if they do not bounce back!

Washington
1 review
0 helpful votes
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Excellent customer service
June 3, 2022

Replaced diseased trees without me even asking. Only 1 of my trees was bad but they just sent me a replacement of all the trees in my order.

Date of experience: June 3, 2022
Minnesota
1 review
0 helpful votes
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Mable tree
June 6, 2022

Never got the order Fedex ship it back damage end shipping

Date of experience: June 3, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry that your order was damaged in transit! We have since issued a full refund for the order as requested.

North Carolina
1 review
0 helpful votes
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A tree
June 3, 2022

Great I had the tree in a few days. So far its growing. Next year I'm going to order more.

Date of experience: June 3, 2022
New York
2 reviews
0 helpful votes
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Cost
June 6, 2022

Accidently found same dipped willow plants at a local nursery same height in better bloom for 1/2 the price. Will search else where in future before using fast growing trees

Date of experience: June 3, 2022
Florida
1 review
0 helpful votes
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Beautifully packaged tree!
June 3, 2022

I live in Sarasota, FL, where the soil is total sand. I dug a hole 3 ft deep and filled it with good soil before planting the Jackfruit tree. It's too soon to determine how the tree will do in its new environment but I will keep it watered and fertilized. The summers here are brutally hot!

Date of experience: June 3, 2022
Florida
1 review
0 helpful votes
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Dead plants
June 6, 2022

Recieved totally dried out roots with no soil. One plant was a birthday present so I just tried to remedy and hope it would come back, it did not nor did the other plant I ordered.

Date of experience: June 3, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry that your plants didn’t make it! We have reached out privately to help!

Indiana
2 reviews
0 helpful votes
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Bad
June 6, 2022

Poor small not healthy looking plants. Very scraggly uneven yellowing leaves. Not what I expected from a well name company

Date of experience: June 3, 2022
Racheal S. — Trees.com Rep
over a year old

We’re so sorry to hear how your plants arrive! It’s very common for plants that are shipped to arrive like this but they typically begin pushing out new growth in just a few weeks. Keep us posted and we’ll make it right if they do not bounce back!

Indiana
1 review
0 helpful votes
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3 in 1 trees
June 3, 2022

The site was easy to navigate and full of great info. My new fruit trees arrived quickly and were packaged well.

Date of experience: June 3, 2022
North Carolina
1 review
0 helpful votes
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Pleased with the product.
June 3, 2022

The tree was in perfect condition! The staff is so helpful and friendly.
Not a fan of the fact that they choose FEDEX for the delivery because they left it at a totally
Different address and I thought it was lost forever.
Their quality and customer service is A+!

Date of experience: June 3, 2022
New York
1 review
0 helpful votes
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Great experience and I will be a returning customer!
June 3, 2022

I purchased a tree and was very happy with the quality and quick delivery. It is thriving. I am thrilled.

Date of experience: June 3, 2022
Wisconsin
1 review
0 helpful votes
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Different Experiences each time
June 6, 2022

I've used FastGrowingTrees.com twice. Both times, I ordered the same thing - 20 Giant Thujas. The first time, the experience was great. The price was good, the trees were shipped in a very secure fashion, the root bulbs filled the pots. The second time, was not the same. The pricing was about the same, but the trees were not secured in their boxes, resulting in many of them being bent. Several of the root bulbs were comically small - less than 2" thick in the pot. What was the difference? I purchased the warranty with the first set of 20 trees. Things went so smoothly with that first purchase, that I did not see the reason for it the second time. And therein lies the problem. Apparently, if you do not purchase the warranty, they treat your purchase as garbage.

Date of experience: June 3, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your recent order arrived! We assure you that this is not the case. We have sent a private message to get some photos so we can take a look and help out!

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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