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Ordered a small lemon tree on a Sunday afternoon, it was sitting at my door Wednesday morning. I have nothing to complain about, the plant was healthy and the packaging kept it secure and happy.
22 out of the 24 trees delivered were great. 2 of them are sagging and don't stand straight up as expected.
I recently purchased 2 cherry trees from the website. The shipping was quick and the trees came in looking very healthy. The planting instructions were very helpful. I already see some new growth budding from the branches and I am super excited to watch the trees grow in the coming years.
Title says it all - plant was somewhat small and spindly for price paid
My daughter has purchased a Cleveland Pear and a Twisted Red Bud.
I love my Chastity Pear, can hardly wait
Until next Spring to see the blossoms.
Ordered a clementine and put it in the ground two weeks ago. It looked good when I received it, but now it's exploding with growth. It's got several shoots that appeared and are now almost 2 inches in length. A friend of mine bought two clementine trees from a different source back in March and they haven't grown a lick. I am really at a loss as why that would be, but i'm glad chose fastgrowingtrees!
The Indoor Avocado tree I received came with brown curled leaves, it got worse and then they all fell off. I did everything the instructions said. Then a different tree is sent, I follow the instructions and the same thing happens. Is there something wrong with the tree or our humidity? What is the solution for these leaves turning brown, curling and falling off?
We're sorry to hear that your avocado isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!
Ordered online. Fast delivery and good quality trees.
We had an issue with one of the trees getting damaged during delivery and they immediately sent a new one. It was delivered just a few days later. Thrilled with our trees & our experience! Would def order from them again!
I have repeatedly reached out to the company and have not received any reply, We ordered 6 trees: 2 (peaches) arrived in good condition; 2 cherries in moderate condition; 2 pears in dead condition -- black or no leaves, sharply cropped branches all at the same height -- looks like it was frost damaged before they shipped it.
We are so sorry to hear how your trees arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!
I have consistently received beautiful healthy plants but recently received a weeping pink cherry tree that did not do well. FastGrowingTrees replaced it immediately and the new one appears healthy and so far doing well.
Order free came with 8 inches broken on top. Also tree was delivered bare root in a bag of mulch. For the price of the tree was not pleased. I called right away after I planted it next day and tree has not been doing well and I told them this on my call.
We are so sorry to hear how your tree arrived! We have reached out privately to help!
The Eastern Redbud was very nicely shaped, meaning it had great potential. It arrived within the number of days estimated, and was securely packed. However, the roots had been severed prior to being wrapped in loose burlap, with the largest ones barely 5-6 inches long. The tree didn't stand a chance. After 3 weeks of trying to nurse it back to life, I called customer service. To their credit, FastGrowingTrees not only refunded me cost of the tree, but also the 1-year guarantee I had purchased. I would order from them again, but would steer clear of trees or large shrubs which they ship as bare root.
Thank you for the feedback regarding the "pot sock" trees! The difference between this packaged tree and bare root trees is that this tree has been in the protective bag filled with nutrient rich growing medium since it was initially removed from the ground. This allows the roots to be constantly hydrated while receiving the beneficial nutrients that will give it an extra boost of energy once planted in the ground.
We're so sorry that your tree didn't thrive and glad we were able to make it right!
Plant was in poor shape—so small for over $100!
Requested return—but they don't do that. Was offered $35. Ended up finally finding gorgeous pistachio hydrangeas locally. Won't ever order plants online.
We're so sorry that your plants were not what you expected! A lot of times shipping stress/damage can cause some wilting or breakage on the leaves. This does not hurt the overall health of your tree and assure you that all the little growth you have will continue to push out and the plant will be beautiful. We have the order notated so if for some reason they begin to decline, we'll be able to assist further!
Our trees came well packaged with good planting and care instructions.
I received a plant that died less than 2 days after receiving. I called customer service, sent a picture and they credited my account for the dead plant. No hassle. Great company! Bought a magnolia tree last year for Father's Day... it's growing and beautiful!
I had been in the market for a few fruit trees. So I stumbled upon fast growing trees. I browsed around then decided to place my order. I ordered many different varieties of fruit trees. I have a total of 5 trees from this nursery. One of which was the ice cream banana plant. When the plant arrived it was broken in half. I immediately called FGT, spoke with a lovely customer service representative I had a new banana tree within a few days.
I purchased 3 plants they all looked fine when we received them but within one week one of the plants has died.
We are so sorry that one of your plants didn’t make it! We have reached out privately to help!
Emailed the helpline and they have yet to respond it's been a week and a half tree came in half dead leaves won't grow again emailed Support on their website and no response
We are so sorry to hear how your tree arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!
I like FGT. But this past year I've ordered a bunch of things and two pitangatubas that were not actually pitangatubas. They didn't replace them after I sent in pictures etc. I also got three limequats that were infected with citrus canker, which they did replace. But what a hassle to replant everything and replace all the soil as well. I guess it was not their fault. I would say that if you like in the South, try to find what you want at Lowe's first. Because many of the trees and plants I bought this past year, I later found for half the price at Lowe's. And the advantage was that they didn't have to go through the mail. But if you need mail order, and just want something FGT has, then by all means order from them since they are among the best mail-order folks.
We're so sorry to hear that your plants were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!