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I have had a great experience dealing with your coming
Easy to order. Beautiful products! Loved the experience!
Ordered from the website and did not need customer support. Plants arrived as described. They were healthy and vibrant. I placed them in the ground per the instructions and so far they are thriving.
I ordered 3 avocado trees. Two of them came in one box. Fedex had no idea what was in the box. One tree had it top broken, more leaves in the box than on the tree. Made a call and sent some pictures, no problem a new tree was on its way. Had a single tree get lost in shipping, made a call and had a replacement on the way.
I've had my trees for about 2 weeks now, I repotted to larger pots and new growth is visable daily.
My orders were received quickly, well packed and were healthy plants.
I purchased Nellie Stevens Holly received them in a few days! The packaging was amazing they were in excellent condition. I planted immediately they are in the ground 2 weeks and growing!
Received three climbing hydrangeas, each about three inches tall, with dried, yellow leaves among some green leaves. The order of organic dirt had spilled from it's unsealed bag, leaving little left to use in planting. Lesson learned.
Ordering was simple, delivery was better than expected. The whole process was easy. On top of that I haven't killed the trees yet.
I ordered 7 trees as an anniversary present and a handful did not look healthy. I sent some pics and detail in and very promptly was issued replacement trees. Problems solved and great service without hassle. Will buy again!
We had a tree missing from our original order. I sent an email on a Saturday to let them know. I received a response the same day! Julie was awesome to work with. Within a couple days we already have the tree! I will recommend this company to everyone!
The last tree in stock had no branches on one side. Shipping via FedEx was extremely slow and unpredictable.
We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
My four way pair arrived with dry roots. I soaked them planted it right away and watered it every day but the leaves are turning brown.
We're sorry to hear that your plants are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!
Trees are much smaller than what they said. Soils all felt off of the roots. It was dead within a week.
We are so sorry that your plants didn’t make it! We have reached out privately to help!
The blueberry bushes came very healthy and pretty. Lots of blueberries on one and a few on the other.
We have purchased from high end local nurseries and are familiar with what healthy and beautiful plants look like. However, for the convenience of front-door delivery, I went against my husband's advice and ordered several plants and trees in 2 separate orders worth over $500 from FastGrowingTrees.com with some anxiety. They arrived after about a week in narrow flimsy boxes. The $179.95 ginkgo tree arrived as a twig less than my index finger around (less than 1/2 inch) with spread of one ginkgo leaf (longest leaf on tree was about 4 inches including the long stem) from the main tree. The majesty palm was $79.95 with big broken and dried leaves. The smaller areca palm was $19.99, arrived as spotted brown, yellow-tipped leaves stuck on some soil and a dwarf compared to a beautiful, luscious, ~$27 plant shipped from Walmart (no flimsy packaging and a wider box for widespread leaves and branches; in fact, a single Walmart $27 areca palm got shipped in a bigger and sturdier box than our ~$180 ginkgo tree). Our At Last Rose and Cherish Rose tree were $99.95 each and had broken branches, small leaves, practically no spread for width and were dwarves compared to what we could have bought locally for half the price or less. Do not be mislead by the pictures of the mature plants and trees from this website or you could be regretting it when your order arrives. Also, don't hesitate to buy from your local nurseries because you can get nicer and a lot cheaper plants and trees, even from high end nurseries that sell big trees in the $700 to $1,000. My new biggest disappointment for our home!
We're so sorry to hear that your plants were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
Excellent service with FGT's … from customer service on the phone to unboxing and answering questions regarding plant shock.
I had an issue with my tree and the customer service person was wonderful. The call took less than 15 minutes and I received a replacement in a week.
Ordering and receiving was fast and easy, trees looked great,
Planted my $200+ tree and it did not take. Super disappointed since I have waited 5 years to get one in-stock. I reached out to support about 10 days in and I was told to wait it out. 40 days later I contact again because my tree is dead. Not a little dead. I'm talking fire wood dead. So now I paid another $20 to be able to have $219 in credit. We are kidding. I could have just been given a replacement the first time but they pushed me to wait. Wonder why? They now have $239 dollars for a dead tree with minimal overhead to replace with credit.
We have reached out privately to help make this right!
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!