Trees.com

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Massachusetts
1 review
0 helpful votes
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Very BAD
June 17, 2022

Sarah is not responding to my emails and has stopped communicating with me.

Date of experience: June 15, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry that there was a delay in response. We have since been in communication with you!

Florida
1 review
0 helpful votes
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Avocado tree
June 15, 2022

Tree arrived in great shape. Planted right away and 3 weeks later still looking and doing great. We'll worth it.

Date of experience: June 15, 2022
Maryland
1 review
0 helpful votes
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Overall poor produce and service
June 17, 2022

Unfortunately I am not happy at all with the product. While the box the tree arrived in was big enough and in good shape, the tree itself was not. It was not restrained at all in the box and as a result was all smashed to one end with most of the trunk sticking out of the box in a big "U" shape (i. E. the top and bottom of the tree were in the box but the rest was protrucing outside the box) and was fairly well cut and marred. Before I give your company a 1 star I sent them an email to give them a chance to respond but to date I have recieved no response.

Date of experience: June 15, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear how your tree arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

South Dakota
2 reviews
0 helpful votes
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Great products!
June 15, 2022

Healthy and beautiful plants! I keep going back for more.

Date of experience: June 15, 2022
Kentucky
1 review
0 helpful votes
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Banana trees
June 15, 2022

Very satisfied with the trees. Wish I had been able to get the low temperature trees

Date of experience: June 15, 2022
New Jersey
1 review
0 helpful votes
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Still hoping
June 15, 2022

I received two cherry trees that seemed healthy but for a few little brown spots on the leaves. It has been approximately three weeks and the spots got bigger, the leaves drooped, and the trees have no buds. I call customer service and sent them pictures. They advised Neem oil for pests. I used that and we will see if it works. We planted them right away and other trees nearby seem fine. They seem healthy otherswise, but I don't want this leaf thing to kill the tree. Here's hoping!

Date of experience: June 15, 2022
New Hampshire
2 reviews
0 helpful votes
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Trees
June 15, 2022

Awesome --- have ordered several items -- so far, all are healthy and growing ---- no complaints -- will order again -

Date of experience: June 15, 2022
Washington
1 review
0 helpful votes
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Quality control issues
June 17, 2022

I ordered three items orinugally. Once received, two of the items were in great shape. The third, pretty best up broken branches, dried out stems and leaves. Called customer service and they promptly sent a replacement. It arrived the same as the first. While the customer service was great when I called, the quality control is lacking.

Date of experience: June 14, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry that the replacement also arrived in poor condition! We have reached out privately to help with this!

Michigan
1 review
0 helpful votes
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Great products
June 15, 2022

Was easy to find what I was looking for online as their inventory is excellent

Date of experience: June 14, 2022
Louisiana
1 review
0 helpful votes
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Great service
June 15, 2022

My experience with FGT was overall really good. Our bush seemed to be struggling a little bit but since getting it into the groud and giving it extra love thru out this heat wave its finally perking up and giving us a couple new blooms. Our issue was with FedEx. Which we realize is out of FGT hands. Overall tho my contact with them, customer service wise, was excellent

Date of experience: June 14, 2022
California
1 review
0 helpful votes
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Quality, fast service, great product, great experience!
June 15, 2022

My expectations were met in every aspect. From searching, to ordering, to delivering

Date of experience: June 14, 2022
Illinois
1 review
0 helpful votes
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Very well packed
June 15, 2022

Very well packed and the trees I ordered is healthy.

Date of experience: June 14, 2022
Arizona
2 reviews
0 helpful votes
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Nice looking tree
June 15, 2022

I ordered a nectarine tree and it arrived in good condition and timely manner. I planted immediately and the tree looks good. I am hoping it will thrive in my garden.

Date of experience: June 14, 2022
Maine
1 review
0 helpful votes
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5 stars!
June 15, 2022

The trees came in excellent shape and are happily growing, fast shipping great company!

Date of experience: June 14, 2022
Massachusetts
1 review
0 helpful votes
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Shipped fast & already happy in our yard
June 15, 2022

I ordered a lemon bush & fig tree. Both arrived within days and were packed well. They are happy in my garden and welcome additions!

Date of experience: June 14, 2022
Massachusetts
1 review
0 helpful votes
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Easy to deal
June 15, 2022

They back they advertising
Good insurance
Great customer service

Date of experience: June 14, 2022
Pennsylvania
1 review
0 helpful votes
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Crepe myrtle
June 15, 2022

Plant arrived quickly and in wonderful condition.
Now growing nicely!

Date of experience: June 14, 2022
New York
1 review
0 helpful votes
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FAST AND QUICK DELIVERY!
June 15, 2022

We ordered the 10 pk of Thuja trees and 3 Kitten Grasses. The trees were great but one of the grasses did not make it. I called Fast Growing Trees and they sent out a replacement grass which I received in 3 days. Definitely recommend buying from here they stand by their products.

Date of experience: June 14, 2022
Washington
1 review
0 helpful votes
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Dead sticks
June 14, 2022

I was excited to get the trees, but they were either out of stock, unavailable, or could not be delivered until next fall. The one bare root tree I did receive has remained an empty stick for the past months even though I followed the directions.
Won't order again.

Date of experience: June 14, 2022
Georgia
1 review
0 helpful votes
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Damaged tree
June 17, 2022

One on my apple trees arrived damaged. One of the middle main branches was broken. I called customer service and sent in photos. The gentleman I spoke too told me the tree would be fine and that I was required to plant it and if it didn't grow then I would be able to get it replaced within one year. I have purchased many trees from FGT and this was the first unhappy experience I've had. I understand that the company can't just replace every damaged order but I wouldn't have purchased this tree if I had seen the damage beforehand. I will only be utilizing local sources for future purchases, probably better to do this anyway.

Date of experience: June 14, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your plant arrived with some damage! This should not have a negative effect on the health of your plant and you'll see lots of new, beautiful growth this season. Please do not hesitate to reach out with any questions or concerns!

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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