Trees.com

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Trees.com
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Trees.com Reviews Summary

Trees.com has 32,213 customer reviews and ranks 1st in the Plants category. Common review topics include customer service, fruit trees, lemon tree.

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1 review
0 helpful votes
Follow Barbara H.
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I have loved every plant I have ordered
August 8, 2026

Great customer service and I love the variety of plants they have

Date of experience: July 29, 2026
North Carolina
1 review
0 helpful votes
Follow Linda M.
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Very good plants and trees
August 8, 2026

The plants/trees I bought did fairly well. I did loose 2 trees I bought. But all my plants have arrived in great condition. I'm sure loosing my 2 trees were operator error..

Date of experience: July 28, 2026
New York
1 review
0 helpful votes
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Great product
August 8, 2026

Anything I have ordered has grown and continues to be healthy

Date of experience: July 28, 2026
1 review
0 helpful votes
Follow Lorraine S.
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Always Quality. Always Reliable.
August 7, 2026

I've ordered several plants in the past from this company. If the plant was advertised to be fast growing, it lived up to the claim. All my plant purchases are thriving in my garden. Money well spent.

Date of experience: July 28, 2026
New Mexico
1 review
0 helpful votes
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Excellent Service & Keeping to their warranty
August 7, 2026

This is the 1st time I ever purchased several plants online and I have been so impressed and amazed how great the products and how responsinve the staff when you call or via email to give guidance or assist me with my concerns. They also have the best quality product that you will be impressed when purchasing from them.

Date of experience: July 28, 2026
Washington
1 review
0 helpful votes
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Great products, great discounts!
August 7, 2026

I've bought 6 trees from them and they all are doing well. 2 apple, 2 pear, 2 peach. The one of the peach trees had peaches last year, but none this year. None of the others have fruit after 3 years but they are growing very good.

I've saved alot on my purchases! Even without the discounts, their prices are lower than all the local sources with much greater selection. None of the local sources give any guatentee, but they give a free 1 year guarentee. I got the 3 year guarentee with this purchas because 1 of the maple trees I bought 2 years ago died after the 2nd winter.

Date of experience: July 28, 2026
New York
1 review
0 helpful votes
Follow david c.
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Fedex shipping has caused damage to the trees in the past.
August 7, 2026

Most of the time everything is great but recently trees where damaged and grafts completly broken off.

Date of experience: July 28, 2026
1 review
0 helpful votes
Follow Lala H.
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Quality
August 7, 2026

I ordered indoor tree 1 year ago and its doing great. Very happy with the purchase so far.

Date of experience: July 28, 2026
Washington
1 review
0 helpful votes
Follow Anthony J.
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1 of the 2 trees survived the first order
August 7, 2026

Shipping and arrival were fine; the smaller-sized tree did not survive the winter. Need a larger, stronger variety.

Date of experience: July 28, 2026
1 review
0 helpful votes
Follow Danny F.
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No short trees
August 7, 2026

Good except the tree that was like the top was cut out

Date of experience: July 27, 2026
1 review
0 helpful votes
Follow Emily H.
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Worst customer service and terrible refund policy scam
August 7, 2026

Forced to purchase due to the terrible refund policy… customer service said my tree that died immediately when it arrived wasn't available to replace (it was, I could buy it today), so giving me a "credit" that works by taking off the highest sale price prior to what they advertise (20/25/30 off), so only getting like $5 off instead of the "save20" price. What a scam. Then they were gonna charge me $30 for shipping for just one tree that is cheaper than the one I WANTED REPLACED, AND WAS CHEAPER THAN THE CREDIT. So I bought extra to get free shipping of things I need anyway. But prob will buy way less from you now because of the poor customer service and scammy way you do the replacement policy and credit codes. I am infuriated I bought 2 year policies many times this year, too-obviously it's worthless. I had a strawberry plant die too already but it's not even worth the hassle of replacing because they'll charge me more to replace it is worth! Spent thousands with them this year, unfortunately. Shop elsewhere.

Date of experience: July 27, 2026
1 review
0 helpful votes
Follow Steve W.
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Highly satisfied repeat buyer.
August 7, 2026

Previously ordered a tree that had a long lead-time, associate said I could not order another with a quicker delivery in it's place.

Date of experience: July 27, 2026
1 review
0 helpful votes
Follow Tony A.
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Warranty is outstanding.
August 7, 2026

They have a great selection. Tree arrived well packaged and protected. Warranty is no hassle if you have to use it.

Date of experience: July 27, 2026
1 review
0 helpful votes
Follow Emily B.
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I am very satisfied with the beauty and quality.
August 7, 2026

I am Always satisfied with the quality, beauty and packaging of my plants! I highly recommend this company.

Date of experience: July 27, 2026
1 review
0 helpful votes
Follow Cathie K.
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They really seem to care about what they send! And if you have trouble, 5 they are right there to help! I've recommended this company to many friends and family.

Date of experience: July 27, 2026
Pennsylvania
1 review
0 helpful votes
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Hopefully good company that guarantees their product
August 6, 2026

Purchased 2 lavender last summer. 1 survived and growing beautifully

Date of experience: July 27, 2026
North Carolina
1 review
0 helpful votes
Follow Anthony S.
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Established customer
August 6, 2026

Purchased trees for my previous property, so my experience drove me to order again.

Date of experience: July 27, 2026
1 review
0 helpful votes
Follow Vincent T.
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Delivery didn't show up on time died on the first attempts
August 6, 2026

It happen to ship the week it was hot the tree arrived everything leafs devolping rootrot and falling off…

Date of experience: July 27, 2026
1 review
0 helpful votes
Follow Gale K.
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Great customer service!
August 6, 2026

I was unsure because I don't do well with plants, but the care and info I received when I purchased my Japanese Coral Bark tree was incredible. I'm comfortable to purchase in the future with them.

Date of experience: July 27, 2026
Georgia
1 review
0 helpful votes
Follow Mary J.
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Fast, informative and a very positive experience with an excellent selection. They do like to send a lot of emails though.

Date of experience: July 27, 2026

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
+374
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