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So I went to Lowe's to get 22 Green Giant Arborvitaes. Placed the order only to find out they couldn't fill it about a week later. So I've ordered from this site before with no complaints at all. I was actually very happy with the product. Well FGT ran a sale just as I needed it and ordered 22 Green Giant trees at 4-5ft. Arrived two per box for approximately the same price. The trees are in fantastic shape, probably closer to 4ft but green and well shaped/filled out. Planted all of the trees a little late in the season but I'm keeping my fingers crossed and am pretty confident they will thrive.
I bought a 6-foot Muskogee crape myrtle tree. With its multiple trunks, it was so beautiful when it arrived that I almost cried. But some of the leaves were dead, and within two weeks, the whole tree was dead. FastGrowingTrees.com monitored my complaint, and about a week later, a tree just as lovely arrived. It's been about a month, and the new tree is happy and healthy and growing new branches.
One of the two ordered plants had been severely damaged (ultimately died) during shipping process. FastGrowing Trees immediately replaced the tree within a few days. A very healthy (undamaged) plant was received and is beautifully growing in the yard.
Just terrible. No communication regarding the delay on my order. I have to keep sending emails to FGT to find out where my tree is? Next week, next week, and then I'm told the tree is not in stock. Just a terrible way to run a business.
Received the tree. Packaging was good for tree to survive shipping. Planted the tree. It never lost a leaf! It had new growth within a week! God is in charge from now on
The trees and plants I revived were in very poor shape
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
Sent me dead and dying plants. When I reached out to them, they never responded. Don't buy from these people! Unless you want to throw your money away!
We are so sorry that your email didn't come through! We have reached out privately to help!
Trees arrived well packaged and hydrated. Nice straight trunks! Looking forward to wat hung them grow!
They were very helpful in getting my fruit trees established and when my peach tree did not survive they sent me a new beautiful one. I will buy all of my trees and plants from them.
Tree was well packaged, delivered on time in very good condition and is now growing well!
It's all been good Tree looks like it's adapting just fine thank you… The tree could've had a better care during packaging it Very dry by the time I received it
At this point, I would give a NEGATIVE ZERO as fastgrowingtrees.com just continues to avoid their responsibility for sending dead trees (2 out of 3 avocado trees were dead!).
We are so sorry that your email didn't come through! We've reached out privately to help!
All the plants were very easy to find on the site and the ordering process was very smooth. I had a very small issue with two of the plants and contacted customer support and they rectify the issue immediately.
I ordered Ornamental grass. It was well cared for packaged perfectly and safely and I was very happy with the product.
Good quality trees. Not damaged at all in shipping. All trees are healthy and growing. Will buy from them again.
First ones died and they replaced them at no charge.
Tree was good size and in good shape. Easy to plant
Promise 1-2day delivery never got an email r call products was never shipped until a week later after numerous calls
We are so sorry for the confusion! We ship our plants within 1-2 business days, but the time spent in transit is going to depend on where you are located in relation to our nursery.
When I ordered the tree. It made it seem like it. Would be much bigger, the root at the bottom was very small and i'm not sure it will grow fast. I do hope it will!
We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
The picture of the tree had flowers on it and was full. This was stringy but had buds that turned black. I think that i can save the plant/tree but we will see
We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
We are so sorry for the delay in shipping this plant and that you! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We sincerely apologize again for the inconvenience and will get it out as soon as possible!