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The trees were packed really good, so they stayed moist. All 27 trees were healthy. We planted right away and they still are looking good.
I recently bought 12 fruit trees. All are doing well except for one Cold Hardy Avacado that had to be replaced. I should have reported the roots. They were the weakest of all of the trees and sure enough... it didn't make. It was beyond the 30 days so I had to buy another one. Roots are much better and so far it seems to be doing fine.
I was so excited to buy the 3-in-1 pear tree as a memorial to our parents. The tree came damaged and proceeded to die no matter what we did. I sought advice from fast growing trees and they only said make sure you're using your moisture gauge correctly. We lightly discussed soil but they offered no help at all. They said come back in a few weeks. Well it died in a few days. We called and the lady said she would upgrade us to a larger tree and the 5-in-1 since we had so many problems and the other was out of stock. We got an order confirmation then nothing. When I asked finally, they said sorry all out of stock and you can use a gift certificate for next year. That's it! We got a refund and will go local next time
The crepe myrtle coming out of the box was in beautiful shape and is thriving quite well. The red maple and flame thrower are going to be wait and see. The flame thrower tree looked pretty sad coming out of the box, we planted all 3 within 2 days of receiving them according to the directions provided by you. That is why I gave 4 stars instead of 5. I will come back and update my review once I see how these 2 do.
Me of the plants was apparently damaged enroute, other than that I was completely satisfied.
The tree was almost dead & very tiny plant. With the money you guys charged I expected a fruit tree that looks like a fruit tree. Good luck on me to make that dead tiny thing survive.
Easy to order. On day of delivery, box was delivered to neighbors-without my or their knowledge. I notified of no package and expressed disappointment in Fed Ex. You ordered another package just an hour before I found the original box. When the second box showed, I was told not send it back. Extraordinary! Material in great condition.
They are great we have bought several before this is stupid i do not want to right a book
Resolved the issue right a way. Excellent customer service!
I'm not a green thumb, but these trees are healthy enough to still be alive and thriving. Very pleased with the quality of the plants.
I ordered three trees from The Tree Center on 6/28/22.
On 7/11/22 the first of the two trees arrived in the same box. Both were damaged and the one was completely defective. The dogwood had a break in its main stem; the pine's stem was crooked and poorly pruned. The third tree was delivered late and arrived bone dry and overly exposed.
On 7/11/22 I sent the company an email with pictures of the two damaged trees. On 7/12/22, getting no response, I also submitted a ticket on the company website. I then sent emails on 7/13 and 7/14... worried about the 7-day window to report problems.
I originally asked for a partial refund on the dogwood, a replacement for the pine. Later, once the redbud arrived, I also asked for a refund on it, as it was near death.
On 7/21/22,10 days after I sent my first email, I received notice from the company that since I was beyond the 7-day window of returning the items that there was nothing that could be done.
I tried reasoning with them and requesting a full refund. The company says it is not possible and not within its customer agreement.
Original order didn't do well so a guaranteed replacement was sent.
It was healthy and now growing.
Thank You!
Never buy from this company. Scammers! I lost $300
We apologize that you ordered the wrong trees. Because these are live products that we are shipping, we discourage them being shipped back to us and do not provide return shipping labels. Shipping plants to a customer and then having them returned severely weakens and can even kill plants. You are welcome to ship the plants back to us and apologize again for the inconvenience.
Did not get plant I ordered. Received a scrub to plant and grow
We're sorry to hear about the concerns with your plant! We are reaching out to get some photos so we can assist you further!
From order to delivery to planting, everything has been "Sweet as a Lemon". I had always wanted a lemon tree from when I went to college in CA. They smell so sweet but taste so tart! Anyway, I found FastGrowingTrees and the price was great & it said, I could grow it in my region! Didn't hesitate, ordered one Lemon Tree, and the rest is history! I would recommend Fast Growing Trees for all your tree needs!
Excellent package and plants. Can't wait to see how they grow.
I have purchased both a fig tree several years ago, abs most recently a peach tree. Both trees have done very well in our midwestern weather. Your trees are of superior quality as compared with Home Depot trees. Keep up the great work.
I would highly recommend anyone to try Fast Growing Trees. In fact, I have recommended them several times now following my purchase of two 5' trees. The packing was meticulous with not so much as a teaspoon of dirt escaping. The box was HEAVY and clearly made for safely shipping trees. The plants themselves were in excellent condition and far exceeded anything I could find locally. They were healthy, happy trees. I appreciated their follow-up to see how things were going, and I know many who have raved about their guarantee for the plants you buy. If you're wondering if you should "risk" ordering plants online, go for it! You won't be disappointed, I'm sure.
Awesome customer service. I will definitely refer to my friends and family.
I will always remember their good customer service.
Ordered online after talking by phone for reassurance. Tree arrived in three days, very well packed and in good condition. It is now putting out new leaves. Think it will do well.
We're so sorry that we weren't able to ship the replacement that we hoped! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We sincerely apologize again for the inconvenience!