Trees.com

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Trees.com
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New York
2 reviews
0 helpful votes
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Cold Hardy Mimosa
August 4, 2022

Everyone I spoke to was wonderful, but you never shipped my item almost 3 weeks after I ordered even though the web site says items ship 1-2 days after order. I was forced to seek a much more costly alternative somewhere else and cancel my order. Maybe it shouldn't say items ship in 1-2 days, or there should a disclaimer that items only ship on 1-2 days if in stock.

Date of experience: July 31, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We sincerely apologize again for the inconvenience!

Pennsylvania
1 review
0 helpful votes
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Disappointed
August 4, 2022

All of the trees have short branches because they had to put them in a box.
Sugar maple is practically dead and has graft at the base which is not healthy structurally.

Date of experience: July 31, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your trees arrived! Shipping stress can cause plants to wilt and even drop leaves but typically make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. Please do not worry, we have your plant covered 100%. Just check back in with us if for some reason it begins to decline and we'll ship a new one!

Alabama
1 review
0 helpful votes
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Grow, Baby, Grow!
July 31, 2022

Received the product in a timely fashion. Planted it with the fast growing fertilizer I also ordered. Now, I await the plant to grow and produce my bottle brush flowers!

Date of experience: July 31, 2022
Colorado
2 reviews
0 helpful votes
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Fruit trees
July 31, 2022

So far so good. Waiting to see if trees survive

I don't have anything else to say

Date of experience: July 31, 2022
California
1 review
0 helpful votes
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Quality of Plants
July 31, 2022

With the exception of The Empress tree, everything! Arrived in excellent condition. The Empress tree arrived the week the temps hovered near a 100 each day. Understandable that it arrived a little tired with leaves falling off and did not recover.

Date of experience: July 30, 2022
New York
1 review
0 helpful votes
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Two plants arrived close to dead
July 31, 2022

I ordered 5 plants and 2 arrived pretty much dead. The Azelea plant arrived completed disheveled and broken. Half of the 5 gallon plant is dead.

Date of experience: July 30, 2022
New York
1 review
0 helpful votes
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Gift
July 31, 2022

This was a gift we were sending to a special couple in another state from ours. They were thrilled, in turn, we were also! They loved it, arrived in great condition and sent us pics of the newly planted Crape Myrtle. Beautiful!
A tree makes a wonderful and unexpected gift, and I highly recommend! Smiles all around! :)

Date of experience: July 30, 2022
Mississippi
1 review
0 helpful votes
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So far so good
July 30, 2022

Came quickly in good shape and only been in the ground a couple weeks.

Date of experience: July 30, 2022
North Carolina
1 review
0 helpful votes
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These guys have great trees.
July 30, 2022

Thanks for sending me wonderful trees. They have adapted well after transplantation - Thanks

Date of experience: July 30, 2022
Colorado
1 review
0 helpful votes
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Highly recommend the Shademaster Honeylocust tree.
July 30, 2022

The tree arrived fast and was in excellent condition despite the heat. It continues to do well.

Date of experience: July 30, 2022
Utah
1 review
0 helpful votes
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Meyer Lemon
July 30, 2022

It arrived in good condition and is green and healthy.

Date of experience: July 30, 2022
California
1 review
0 helpful votes
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Will order again
July 30, 2022

The trees have all been exceptional with the exception of one order which came in a crumpled box. This was probably the shipping company's fault. When I called Fast Growing Trees they sent out seven additional trees at no additional cost.

Date of experience: July 30, 2022
California
1 review
0 helpful votes
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I did not purchase anything
July 30, 2022

I am nervous about ordering on line Plants but hope for the best in this case

Date of experience: July 30, 2022
Ohio
1 review
0 helpful votes
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Tree Replacement
July 30, 2022

One of the trees I purchased in the spring died. I sent a picture of the dead tree to FastGrowingTrees.com and within a few days a new tree arrived, no questions asked.

Date of experience: July 30, 2022
California
1 review
0 helpful votes
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MISSING SOME OF THE TREES
August 4, 2022

THE TREES ARE HEALTHY BUT WE DIDN'T RECEIVE ALL THE TREES. WE'RE STILL WAITING FOR THE REMAINING 2 TREES. AT THIS POINT WE WOULD PREFER A REFUND.

Date of experience: July 30, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry that you were missing 2 trees! We've reached out privately to make this right!

Washington
1 review
0 helpful votes
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Fast delivery, awesome variety, but quite overpriced
August 4, 2022

My problem lies with customer service. I received two monkey puzzle pines, one half the size of the other. Technically I reserved two of the same spicers in the same size 1 gallon pot, but the little one did not survive the transport. For that reason I always buy two-in case one doesn't make it, but this way the price had doubled.
My mom bought a set of ten green giant cypress trees, only 8 survived the shipping. The FedEx delivered two trees two days later, and they were dead.
I called customer service and texted pictures of the two pines. Never heard from them again. Hence the review:-(

Date of experience: July 30, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear how your order arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

New York
1 review
0 helpful votes
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Dappled willows
July 30, 2022

Came fast. Plants are small but doing great! Love them.

Date of experience: July 30, 2022
Arkansas
1 review
0 helpful votes
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Perfect trees
July 30, 2022

I ordered two trees... a silver maple and a northern oak. The maple was approximately 6 1/2 feet tall and the maple about 4 foot. They both arrived in a large shipping box totally secured to the box and the root ball. Took me a couple of days to get them planted, but I removed them from the box and placed them in the shade of my patio. I watered them to keep the root ball moist until they were planted. I absolutely love the way they go into the ground with the burlap in place. It helps to keep from disturbing the root system. They have been in a couple of weeks now and are looking great. Leaves remain intact and green. I have watered them twice... once when planting and once a few days later. We have had rain several times this week so they are now getting watered naturally. Love the trees and will definitely be shopping from here again.

Date of experience: July 30, 2022
Tennessee
1 review
0 helpful votes
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Perfect Gift
July 30, 2022

Recipients were delighted! Gifted to a hobby-farming couple who have a few fruit trees already, in zone 7a. They were enthralled with this unique addition and the tree is doing well.

Date of experience: July 30, 2022
Tennessee
1 review
0 helpful votes
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Fast & good service
July 30, 2022

Ordering was easy as pie & I hope my fruits from my tree is as sweet as pie too lol

Date of experience: July 30, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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