Trees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Trees.com
Trees.com
trees.com

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
California
1 review
0 helpful votes
Follow Heather U.
Unfollow Heather U.
Share Review
Report Review
Not happy
January 10, 2023

I ordered this tree in mid November and didn't receive it until almost the middle of December. Almost a month. That's insane! I received so many different responses from customer service on when it would ship and each time it was different. I don't plan on purchasing from this company or recommending it to anyone.

Date of experience: December 10, 2022
Georgia
1 review
0 helpful votes
Follow Beatrice W.
Unfollow Beatrice W.
Share Review
Report Review
Fast and efficient service.
December 11, 2022

It was a positive experience and I would repeat again if our church needed more trees in the back of the church.

Date of experience: December 10, 2022
Virginia
1 review
0 helpful votes
Follow Jesse T.
Unfollow Jesse T.
Share Review
Report Review
Dead Japanese Maple
December 10, 2022

The tree was dead when it arrived. What can be done?

Date of experience: December 10, 2022
Alabama
1 review
0 helpful votes
Follow Leonard Q.
Unfollow Leonard Q.
Share Review
Report Review
Excellent Customer Service
December 10, 2022

Had a few questions about the trees when they arrived. I emailed the customer service team and they responded quickly and accurately to multiple email questions. Trees appear to be excellent quality as well.

Date of experience: December 10, 2022
Kentucky
1 review
0 helpful votes
Follow Robert T.
Unfollow Robert T.
Share Review
Report Review
Easy order, helpful staff
December 10, 2022

Called and spoke with a helpful staff member on selecting the best tree for birthday gift. Delivered on time and trees were received in good condition.

Date of experience: December 10, 2022
Georgia
1 review
0 helpful votes
Follow Chuck K.
Unfollow Chuck K.
Share Review
Report Review
Love my trees!
December 10, 2022

Always arrive quickly and in excellent condition. Don't hesitate to purchase from these folks!

Date of experience: December 10, 2022
Massachusetts
1 review
0 helpful votes
Follow Dr CJ W.
Unfollow Dr CJ W.
Share Review
Report Review
Quality products as always
December 10, 2022

Ordered three times over the past 3-4 years
Never get disappointed!

Date of experience: December 10, 2022
Texas
1 review
0 helpful votes
Follow michael R.
Unfollow michael R.
Share Review
Report Review
Delivery of dead trees.com
January 9, 2023

Twice I ordered a tree twice delivered dead.
Looking for a full refund

Date of experience: December 10, 2022
Louisiana
1 review
0 helpful votes
Follow Kim S.
Unfollow Kim S.
Share Review
Report Review
Great Tree!
December 9, 2022

Fast shipping and a really great tree for the price!

Date of experience: December 9, 2022
California
1 review
0 helpful votes
Follow John K.
Unfollow John K.
Share Review
Report Review
Meyer Lemon Tree Purchase
December 9, 2022

I made the purchase on November 21 and was led to believe the transit would take about 5 days but due to circumstances it took 10 days. I was worried that the plant would dry out but it arrived in excellent condition because the staff had prepared the tree well.

Date of experience: December 9, 2022
California
1 review
0 helpful votes
Follow Bruce T.
Unfollow Bruce T.
Share Review
Report Review
Palm replaced promptly
December 9, 2022

Majesty palm which had been damaged in shipment was promptly replaced.

Date of experience: December 9, 2022
Japan
1 review
0 helpful votes
Follow Devon Z.
Unfollow Devon Z.
Share Review
Report Review
Beautiful tree and on time delivery
December 9, 2022

I ordered a cherry tree as a gift and was very pleased with the quality and on-time delivery.

Date of experience: December 9, 2022
Florida
1 review
0 helpful votes
Follow Kurt F.
Unfollow Kurt F.
Share Review
Report Review
Crape Mertle
December 9, 2022

Bought on line after the hurricane. Delivered quickly

Date of experience: December 9, 2022
Ohio
1 review
0 helpful votes
Follow DESSIRAY M.
Unfollow DESSIRAY M.
Share Review
Report Review
Growing Good FADING LEAVES
December 9, 2022

I sent this Banana tree to my sister as a birthday gift. She was excited about the tree and took a picture of it. I was disappointed to see some leaves on the new plant already fading and had yellow spots. I was going to send a picture. She called me last week to let me know the tree was growing fast and already had new leaves blooming. I have bought numerous Banana trees in my life and they always died. I'm hoping hers will do better in TX.

Date of experience: December 9, 2022
Ohio
1 review
0 helpful votes
Follow Heaven O.
Unfollow Heaven O.
Share Review
Report Review
Beautiful
December 9, 2022

My bay tree came with new growth on it and as lush and green as you could get!I'm so happy.

Date of experience: December 9, 2022
North Carolina
2 reviews
0 helpful votes
Follow yana H.
Unfollow yana H.
Share Review
Report Review
Presents
December 8, 2022

So far so good arrived in Lois condition easy instructions

Date of experience: December 8, 2022
Kentucky
1 review
0 helpful votes
Follow William U.
Unfollow William U.
Share Review
Report Review
Tupelo wildfire
December 8, 2022

Very helpful on phone. Overall outstanding fulfillment.

Date of experience: December 8, 2022
Oklahoma
1 review
0 helpful votes
Follow Donna Q.
Unfollow Donna Q.
Share Review
Report Review
Great Experience So Far
December 8, 2022

The cherry trees look fantastic, but it was November in Oklahoma, when we received and planted them! I would love to receive another opportunity to give a review in May of 2023. Lets see if your company sends an email to see if the trees are alive and thriving then. I am hopeful I can give another five star review! Thank you! Donna K. Murray

Date of experience: December 8, 2022
California
3 reviews
0 helpful votes
Follow Theresa D.
Unfollow Theresa D.
Share Review
Report Review
So Excited!
December 8, 2022

I received my Pomegranate trees pretty quickly. At first, as expected, they looked like dead twigs but within a couple of weeks, after I replanted them in a different planter, they started to bloom. Every day they seem to get stronger and the little buds are opening and getting bigger. I'm excited to see them grow and hopefully, I'll get pomegranates eventually.

Date of experience: December 8, 2022
Florida
1 review
0 helpful votes
Follow Daniel I.
Unfollow Daniel I.
Share Review
Report Review
Head shaking.
January 7, 2023

Tree was shipped without being stabilized broke 1/2.

Date of experience: December 8, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
See all photos