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Thanks for your prompt and fair service. I truly appreciated the specific assistance for my tree.
I was very pleased talking to the representative before I bought a banana tree. She was very helpful and knowledgeable, and the tree is great!
The tree was nicer than expected from an online seller.
Always great quality. I've ordered multiple times with this company over the years. For this purchase I needed to speak with an actual person: which I did quickly, easily and with perfect results. Liza was super helpful and my trees arrived quickly and in great shape. I'll continue to order with Fast Growing Trees.
Hello
I ordered two plants recently. Both were so poorly packaged that they had room to slide around in the box so much so that it crushed the plants. One plant will be fine thankfully. The other plant, a lime tree was so smashed and dried out that it will probably die. I am just hoping it will pull through at this point but I doubt it. I had my doubts about ordering from you again but after these experiences I will not order any more plants from you.
All of the plants I have ordered ar healthy and what I expected. I like company a lot, I have not had a claim with this company and hope never will. No review on that process but as far as ordering and delivery we're great!
When I ordered my tree, the website said shipping in 1-2 days. After not receiving my tree in almost a month, I called and was told the shipping dates were closed for our area. I understand that. I just wish I wasn't under the impression that I would be receiving it. I originally ordered it as a Christmas gift so now this person will receive his gift in april
Trees came in well packaged and as described. Very pleased with my trees and service.
Very happy with the quality, and way the Meyer Lemon tree was packaged, and shipped. Arrived in great condition, promptly, and as stated. I will order again. Thank you!
The products were received in destress. All were out of their pots as they were shipped prone as opposed to upright. Two are ok the third is iffyl may not patronize again.
The recipient that was to get this tree passed away while the tree was in transit so I can't speak on how good the tree was or anything since I never saw it. However, the team worked with me to reverse the trees destination and processed my refund promptly.
Good tree/bush. It had broken loose and was bouncing around in the long box. Other than that, It was in pretty good shape with only one or two broken branches
Please update your systems to prevent people from ordering plants that cannot be shipped to their state. I almost missed a Christmas gift because it was several days before I was notified that citrus cannot be shipped to Texas. It should not have let me order in the first place.
When the plant arrived 2 weeks ago it appeared to be in shock...the leaves were dry and droopy...
I have been removing the dead leaves and not over watering the plant...
It seems to still be in shock...I am hopeful that it comes around.
I placed a light shining directly on it about 3 feet away from it...maybe that will help it!
I don't know for sure but Fast Growing Trees must water right before shipment because my tree died right after delivery, it seems the roots froze.
My dwarf banana tree arrived dead on arrival! It had suffered cold ye.petatire somewhere in transport. Took a picture of right after opening the package. Will you please send me another one.
It the best experience FGT the shipping come on time the tree were healthy, one of the tree came with a few branches off but I think was in the way because the branches were soft and no dead, anyway my wife love her trees.
Nice baby trees given as Christmas gifts. Very pleasant and helpful agents. Will definitely buy from them again.
Shipped and delivered as promised. Good quality. An easy and pleasing experience.
I ordered two olive trees as gifts. The trees arrived in perfect condition and are growing beautifully. I will be making purchases for my own collection going forward.
Thank you for the feedback and we're so sorry for the inconvenience! We have a map on the right side of each product page and it'll list any state restrictions there. Texas has a lot of agricultural restrictions for citrus trees in particular, but we do have a drop shipper there that can ship some of the plants for us. Again, we apologize for the inconvenience and if we can help with anything else, please let us know!