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Fast shipping, decent price but there was basically no rootball on these hydrangeas so they're suffering immensely. They should be able to tolerate sun but they're all struggling and this is with root stimulator and appropriate watering. I was impressed overall until I pulled them out of containers to transfer to ground and really these at best have been in the pots for mere weeks probably from water rooting not long ago. The loose dirt just fell out of container because the barely there roots could not hold any chance of a root ball together.
Angie provides excellent customer service and shipped a healthy tree which arrived on time
Disappointed…………. ……………………………………………….Will not order again
Hey I love fast growing trees and their products. They are some of the healthiest plants I've seen. The downside, which is why I have it 4 stars, is you have to wait for them for a long period to ship and some of them do not arrive the healthiest. They are good about returning and replacing.
Very good customer service. They didn't just assume it was my fault
I order a golden falls red bud, the tree arrived in a few days and was packaged good.
The tree itself is ok, had a fair amount off dying leaves that had holes eaten in them, if I have an issues it the trunk of the tree is bent right at the base( maybe this particular type of tree that is normal but I have seen them other places nice and straight) not sure how or if that will affect the health or how the tree grows, time will tell but if it's an issue I'm stuck with it now.
Good price but you can't see what your buying so probably use local nursery moving forward.
Called and ordered a tree on a Friday, call back Monday and changed tree size. Three days later a beautiful tree arrives. Three days after that it has new growth in five spots. Dumb
Ordered two different plants. One came
Out of the pot, soil everywhere and the pot was cracked. The other one had soil everywhere and looked very wilted. Had to buy new potting soil and repot both of them and hoping they survive.
Their trees and plants are wonderful! Even when they arrive in rough shape, trimming the dead pieces off and planting per instructions will generally ensure the plant survives.
My only complaint is that they use Fed Ex as a delivery service - every box that I've got from FedEx, including from Fast Growing Trees, is beat up at best and has been opened/run over at worst. With the plants, this last shipment has me worried that the plants I ordered won't survive. That said, there is a 1-year guarantee on the plants, which gives me peace of mind in case I can't save the plants.
I was cautious about ordering a plant online without seeing it first. I've ordered several plants now and all of them are doing great! I'm very satisfied and will be ordering again.
I ordered two trees and killed them. I contacted customer support got advice on how to take care of the trees. I got free replacements on trees and now they are thriving. I appreciate all the customer support I received. Thank you
John has taken care of me on several landscaping projects over the years. He has sold me perhaps as many as 150 trees and a lot of shrubs. They have all been delivered promptly and in excellent condition. The few trees that struggled the first year were cheerfully replaced with new trees. I cannot give John and FGT enough praise for a job well done! -Gary Cunningham
We ordered a crape myrtle tree in March, 2024. By the end of June, 2024, it was still just 3 sticks with not one leaf. We wrote several times with our concerns that the tree was not growing and had no leaves, even after 3 months. After 3 or 4 communications with Fast Growing Trees, they finally replaced it for us. The new tree is great. Larger and many branches and leaves. My only complaint is that we lost 3 months of growing season to receive the replacement tree. The first tree should have been as alive as the replacement tree that was sent.
Hi I was shocked to see the tiny tiny size of this plant. I purchased the most expensive version, with the hope that it would be a larger plant with flowers. I purchased one locally for 1/3 the price with lots of flowers.
We have ordered twice - the first time, earlier this month, we purchased six Hydrangeas. They came surprisingly quickly, two per box, and a nice size (as expected) and seemingly healthy, even if a little banged up by their journey (to be expected). Later this month, we ordered a Forsythia bush. It also arrived quickly, and is in super great shape.
Ordered 2 trees. I received one awesome tree and one tree with barely any branches. I requested to exchange the tree and customer service stated they did not see anything wrong with the tree in the picture I sent. I replied, I would like to send them both back and they sent me a third tree at no cost.
It's been a couple weeks now and two of the three are thriving and the one is barely hanging on. My elderly neighbor is using her green thumb to nurse it back to life but I don't know. At least she tried.
Had customer service just replaced the tree originally I would have gone 5 stars, but because I had to argue, they lost a star. I will order from here again and I would recommend them.
INCREDIBLY DISAPOINTING! The size of the tree compared to the same tree I could get from my local nursery for the same price was jaw dropping. The tree that arrived at my home might as well have been classified as a twig. My thumb is thicker than the trunk of this tree and I purchased the most mature option of a Dogwood tree you had. I would NEVER recommend buying a tree from this service. You might as well start from seed for what you are getting. What a joke.
My first order of a peach tree arrived with no leaves at all. I patiently watered and waited...I finally contact cust svc who sent a replacement that seems to be doing fine.
Thank you
Mike
Trees arrived in good condition. A little heat stressed from the trip, but I took them out and let them acclimate for a day and provided water. I used Root Rocket when planting. It's been two weeks, and the trees are still alive -- telling me I must be doing something right. I appreciate the small leaves of the honeylocust tree making my fall yard clean up simple and avoid clogged gutters.
Fast Growing Trees replaced my dead trees quickly and efficiently under their warranty. Their customer service was friendly and helpful throughout the process. I made several purchase so far and always had good experience. I would definitely recommend them!