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I believe my order had a buy one get one free offer on the cranberry bush. But they only sent me one. I sent a message but did not hear back.
Yes you can find cheaper plants, but when you factor in the cost of shipping, I feel the price is reasonable especially since they quickly and adequately honor their plant warranty with additional cost, at least that was my experience. You get what you pay for, that is not just the plant, but the whole experience.
I purchased two lemon trees to be sent to someone as a gift. I was told that they would be shipped the week of July 5. Today is the 14th and they still have not arrived and I still have not heard anything from fast-growing trees. I even emailed them a few days ago and never received a response.
Great customer service & advice post delivery. Would buy from again! Thanks!
Very happy coming home to find 2 boxes with my lime trees safely packed and in great shape to be planted! They were packed in a way that made unpacking and planting a breeze! They are growing wonderfully! Was so happy I referred Fast Growing Trees to family who subsequently designed and ordered plants/trees for their entire grounds!
First order was for 6 plants and I was very pleased. They delivered within a couple of days in great shape and looked very healthy. Second order was a plant and a tree. Going to get the tree in the ground this evening. I feel confident I will have lots of beautiful plants blooming next year!
My rose tree arrived very healthy. It had new growth and several roses on it. Since planting, it is thriving and has a lot of roses. I'm very impressed with Fast-growing Trees and definitely recommend them.
Plants sat at FedEx in SC for 5 days. I wrote and asked to cancel order and recall shipment as Northern California started a 10-day extreme heatwave. No one answered that email! Shipment finally arrived 11 days AFTER FedEx originally picked it up. One plant obviously dead upon arrival. Shipping box damaged! Potting soil around the tree was no longer in the pot it was strewn throughout box and a plastic bag that was around the pot. So now I play the efing waiting game to see if the tree will survive. Waste of money. I'll purchase local going forward and just live with what is available in my area. Your plants aren't free and much better care should be taken with them.
The experience was easy for me but I was disappointed in the product I received. I was going to contact them but read you only have 5 days from date of delivery to contact them if you have a problem. Some of my plants look really bad and I'm hoping they will be okay. I spent over $2k on these plants.
One of the six trees I purchased didn't make it. But they quickly sent a replacement tree.
Thank you!
I ordered 2 butterfly bushes and they arrived extremely stressed and dried out. Once I contacted Fast growing trees through the chat feature they were promptly replaced and I am looking forward to next year's growth.
Bought peach, cherry trees with raspberry bushes for new orchard. All the trees and plants came in good condition. I also bought roses and hydrangea bushes.
The first Kwanzan Cherry tree that I received was in poor shape. I called customer care. There was actually a fungus, called Cherry Tree Spot, observed on the leaves. I thought that it would be okay if I planted it and treated with a copper fungicide as recommended. Within a few days it was obvious that the tree was having a major problem. I called back and provided additional photos of the tree to show the decline. The tree was replaced. This time it was a very healthy specimen with a great shape and ready for planting. It's been in a week and it's doing great! Although I was disappointed with the condition of the original tree, the Company certainly made things right and they stood behind their guarantee. The Customer Care person was attentive, courteous and helpful. I would definitely purchase from Fast Growing Trees again in the future.
First plant arrived in not great shape. The replacement was worse and the soils from the pot was completely off the pot and inside the zip tied plastic wrap. Both plants did not look good and we are trying to save it. Hope I am able to because they were not cheap.
I had two plants (out of 25) not make it. Getting replacement plants was easy and smooth.
Excellent company to work with. Highly recommend.
Tree expired, protocol for replacement was fair, efficient, and courteous
I had ordered a tree. I prepared the spot for it. There was an offer to add. I took it. It was delivered promptly. The main thing I ordered is has still not arrived, nor a word of when. How long must I wait for my main item ordered.
I'm just a rookie on growing trees, my tree looks dead, just the leaves! Do I need to worry or cut them! Any help would be appreciated!
The blueberry bushes arrived securely and already producing fruit. We've he horrible heat but they are hanging in there and thriving!
I got a tree infested with pests, emailed and sent photos of the pests and was sent a new tree. The new tree had a bunch of dead leaves fall upon delivery and what appeared to be good leaves but every leaf has dropped off in the past few weeks of having it. I'm disappointed but not surprised based on other reviews not found on the official site. My blueberries arrived super damaged with fungus/ mold all in the soil but it seems like it's making a comeback after being repotted so I'm at least happy it's coming back with being repotted.
