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Shipping packaging was great and tree arrived in great shape. Have had it for about 3 months and already have oranges growing!
I've purchased 5 trees from Fast Growing Trees now. All arrived well packaged are happily growing in my yard. The Magnolias have been planted about 4 months now and am seeing a lot of growth. The birch trees are a bit newer (maybe 1 month old) but seem very healthy and I'm see new leaves regularly.
The tree we ordered arrived potted and in perfect condition.
After a recent move, I risked buying trees to plant in my yard in July. I have now purchased 7 trees and shrubs and after a month, they are doing well.
So satisfied, my trees were very well packaged, and arrived in perfect condition.Would not hesitate to order more in the future.Thankyou
The plant I selected to purchase ended up being to fragile, and when I opened the box it looked like a group of twigs. Many of the leafs were gone, as were the blossoms. I called and discussed this with a representative, and agreed to give the plant some time to recover: that did not happen. When I called the second time to discuss the plant's condition, they immediately issued me a refund. I credit Fast Growing Trees with being good to their word, and backing their warranty. They are a solid company that can be trusted. 5-Star Performance!
Ordered a lavender plant for mother's July birthday only to find out the delivery date would be delayed until October.
Ordered a few trees and a vine. Very good response from customer service and all items are doing well except that I needed one replaced. Customer service was responsive to that issue.
Ordered several trees for kelly creek rv park amd they arrived well packed and they are all doing well
I'm a novice gardener and in my 40 plus years I've always thought I had a brown thumb. This year my Grandmother bought me a Magnolia Tree as a gift and I could not let it die! So I researched and learned as much as I could. It began to thrive! I was so proud of myself I just had to put more stuff in the ground and see if I was really doing that well. Fast Growing trees gave me the knowledge of what to plant and when and how to take care of it. I really enjoy reading the reviews and love how well packed my plants came in.
There were some problems with delivery of my order but Fast Growing Trees resolved this quickly and totally to my satisfaction. Problems can occur and judgement should always be not on the problem but on how it was resolved. Fast Growing Trees gets an A+.
I have had difficulty with many shrubs and trees during the hot spell this summer. Purchasing directly from Fast Growing Trees took out the uncertainty of how trees / shrubs were cared for while at common outdoor stores. They (two 4-5 feet Jane Magnolias) arrived in great shape. It took away the frustrations that my less than green thumb was causing during the difficult weather.
I purchase a bay laurel plant, a Meyer lemon tree and the citrus tree care kit. First of all, the plants came broken and malformed. Secondly, they do not even remotely look like the picture on you site. The citrus tree care kit is a sample size. I complained about the products that I received and was given ONLY a $17 CREDIT! YOU don't seem to CARE about customers. I feel insulted!
The whole experience was smooth. I liked that I was able to track my purchase, and it arrived when they said it would.
The dogwood that I brought was half dead and the branches broken.
When I wrote what had happened ….and I'd like to know if they would replace it ….I received no response whatsoever.
My order come late like 3 day the plan not look good one of the die now
I paid 3x the price as a regular box store to have my order arrive nearly dead. 1 papaya, 1 mango, 1 lychee, 1 guava. No one has reached out to contact me. Planted as suggested. Travel shock. Working hard to recover my investment.
Everything was so easy.Trees shipped in no time came in great shape.Now just watch them grow
I received a Meyer lemon tree in poor condition received store credit very satisfied with customer service with lemon tree I have purchased peach trees in the past they're doing great two years in the ground can't say enough of quality of my purchases
I was very skeptical about ordering large live potted trees online, especially knowing they were getting shipped from South Carolina to Seattle. I called and asked a lot of questions (customer service person who answered said his name was Elvis and sounded just like him!) before placing my order for two 5' Puget Gold Apricot trees. Took 5 days to get here via Fedex in 80 to 90 degree heat. Ran home on my lunch hour from work to receive the package and open it up, expecting the worst. Oh my gosh. The heavy duty box was intact and inside (very carefully packed to retain moisture and not get any damage) were two beautiful potted apricot trees in perfect condition. I was shocked! I didn't have time to plant right away, so I watered the pots twice a day for a week, and just planted them in the ground yesterday. They look great! Watering now with irrigation every day for 10 minutes. Sometimes twice a day. Can't wait to see them grow up. Wish I could upload all the pictures I took of the box, packing, and trees - Thank you FastGrowingTrees!