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The service of delivery is great and the warranty is not hard to redeem which is nice. The trees however are all pretty small even when purchasing the largest in the offering and are priced higher than a local nursery for a smaller tree. I have had several plants show up that are not well potted and the potting material falls away before I can get the plant in the ground. I have used the service for both my business and personally. I would like to see better offerings on size for trees and better pricing.
This is regarding this order and my previous order for Taylor Cypress: products look as though they are not water as they are held in your facility. The top halves of (6) Sunshine Ligustrum bushes were completely dried out - perhaps they had been frost bitten. I will need to cut the dead off. That's approximately 50% of the height. My Taylor Cypress (previous order) the tips looked dried or dead when they arrived. I was sort of surprised with there last (2) orders because I do not consider this typical from your company.
The hydrangea I ordered came as a very small plant. I planted it but, of course, with it being winter, it has not grown. Therefore, I don't know if it will survive/thrive or not.
I've now purchased nine trees from fast growing trees. All of them arrived in good shape, all with the root pot wrapped in plastic and green leaves on the trees. I also like that you can shop by growing zone on the site. That is super helpful.
This tree came in a damaged box and arrived late through no fault of Fast Growing Trees. With that said, the tree was in shock but healthy. It is winter and has been dropping some leaves but it also has new shoots appearing! We could not be more pleased with our purchase and are excited to get the next part of our order,(a lime tree) in February.
You can buy worry free from fast growing trees, I bought all the plants in my garden from this site!
My plants are doing amazing except for one, which they did not allow me to return nor did they send another to replace even though it is still under warrantee and arrived dry and yellow. Customer service leaves A LOT to be desired. I'll probably go somewhere else.
The trees arrived on time in robust packaging that held up well to some rough handling. The 16 trees (arborvitae) were healthy and green and already appear to have taken well to the transplant. The customer service rep was especially helpful to help me prepare for their arrival so I could get them in the ground the next day. The sale price made this a really sweet deal. I'll be back!
I purchased two Lapins cherry tree from the website, delivered in good condition, except one of them had some spots on the leaves, I contacted the seller, and they responded very quickly and gave me so much information, I am waiting now to receive my third tree which is Galaxy Peach Tree. I can't wait to plant it and see it growing.
I received my coffee tree in remarkable shape. Yes, it was evident sunshine and water were needed.
The packaging was in excellent condition.
A happy New Year thank you for such tremendous service and product.
Steve M.
My purchases are yielding In less than a year. Impressive!
I ordered a spider plant as a housewarming gift and it looked nothing like the picture. It was VERY small, had brown fronds, and didn't look healthy at all. I wouldn't have paid $5 for it, let alone $45.
First tree shipped well. Second and third trees damaged. Replacement trees broken as well. I will not order again from this business. Good luck if you do.
I bought a hunch of arborvitae a few years ago. Purchase before last the trees I wanted were marked with an agriculture restriction so I bought something I didn't want but would work. Went back to buy more and learned the trees I originally wanted were no longer under restriction. So now I have two different trees. Why were those I wanted not available per restriction and a couple weeks later were?
I don't have the budget to replace 18 trees that I don't like but am stuck with.
From the plants received (a Lychee tree, a kumquat tree and blackberry bush), the trees looked in bad shape. The lychee tree had 50% of the tree dead due to frost at arrival. The rest of tree has only the old leaves alive. The tree itself looks like it has been in the pot for a long time (probably a root all bounded) and the trunk is bended. It definitely will not be a tree that I would have bought if I have seen it in advance. The kumquat tree is all elongated, very thin trunk that can barely hold the tree. The pot was very small for such a big tree, so root system probably is all bounded. As far as I remember from my botany classes, these trees with bounded-roots don't recover well. If I have seen it in advance, I would not have bought it either. The blackberry bush looks in not great shape. I am expecting that this bush eventually will recover. Overall, not a great experience.
It arrived alive and well. It's dormant now. I potted it in a 5 gal bucket for now. An artic blast is expected and I don't want to risk losing it.
The plants I ordered where not what I expected. They were supposed to be bushes but are more like sprigs
Not good. Fraser tree dried up fast and it looks like it wasn't thought out when they pick a tree to send us with so many uneven long branches going sideways
The trees were well packaged, shipped quickly, they arrived looking fresh and healthy! The prices were highly competitive. We will order many more times to suit our needs.
We have lost two Rainbows to? They have been planted with care watered routinely with plenty of sun-dropped leaves and died…
My hope is that what I have just purchased makes it past the first year…