Trees.com

I have bought several plants from this company and they have always been wonderful and the customer service is great. Highly recommend buying from this company.

I ordered 2 pine trees and they were supposed to be 6 feet. They came looking like Charlie brown's Christmas trees. Do not wasteyour money with these people

FastGrowingTrees.com always delivers a great well pruned tree that you can tell was loved and cared for prior to being sent. I made the huge mistake of buying a tree from a big box store before I found and ordered numerous trees from FastGrowingTrees.com. A world of difference in how the trees are pruned to grow properly and also how fast they actually grow! I am a firm believer in FastGrowingTrees.com and will be continuing to order from them for all of my future tree needs!

I got to say, FastGrowingTrees.com never disappoints. Your user friendly website and ordering process is easy breezy and I like that. You send me quality products and I appreciate that very much which is the reason I keep coming back year after year. Thanks and Happy New Year!

I contacted customer service after receiving my tree and planting it and it died. I asked to use the warranty for a replacement tree and no one has contacted me about this issue. I sent a follow up email and still no contact.

I chose two beautiful small trees,among many. Easy to order,fast delivery,arrived with no damage. Unwrapped and watered, and planted next day. This Was late dec./// Is now 1/3/25. Waiting on new growth. We've been dry, cold spells, fog and little sun. Cking every day.

I wrote TWICE to customer service to get a resolution for a money tree that I bought for over $60 that died after being shipped to me, I sent pictures and all and nobody contacted me back and I do not have a money tree anymore! And paid for a dead plant!

I ALSO had 1 year care guarantee that I am not sure how I was supposed to use, if nobody contacted me back.

Very good experience. Ordered for our daughter and son-in-law's new home. Sent right on time!

When the delivery company let my tree languish in the Fed Ex warehouse for four weeks, they sent me another (which arrived in a week).

I've bought numerous trees from FGT over the years, and all have done very well so far. I've also been extremely impressed with the support - whenever I have questions, it is very easy to get an actual person on the phone and they have all been extremely helpful. I have recommended them to family/friends and will continue to be a customer myself.

Tree been ground about one month. Everything going as expected. Thanks for your feedback about help if I need it.
Danny

Three trees looked great when received and the other two were dormant, so we'll see in the spring.

Our trees got here quickly. The staff was very informative and knowledgeable about how to keep the trees healthy until we can plant them.

Asked for an invoice copy having no printer as everything was destroyed in our home due to fire. They refused & I had to cancel the order. Provided feedback before & no response. Too much trouble to simply print a copy a mail it to us.

The two Italian cypress trees that I bought, were so skinny. They look like they had been grown on steroids. They had no shape just a stalk running up the middle. Quite disappointed that they weren't like mini versions of the ones I have in my yard. I guess there's no substitute for seeing them with their own eyes then buying them.

Ordered on Black Friday sales. Packages arrived damaged, items immediately replaced and arrived damaged again. Waited a week or two and support team was responsive and helpful. Mistakes were made on both sides but in the end they made everything right and I truly appreciated the business for it. If had plants arrive damaged but FGT has always made it right which I appreciate

I ordered my fiddle leaf before the holidays and appreciated the shipping updates, as it was going to be delayed due to the freezing cold temperatures. When it arrived it was well packed and easy to remove. The tree was in great condition. I

Terrible -I ordered two Items, maple tree, and a lilac bush. I never received the lilac bush, and when I contacted you guys, I never heard back.

Please refer to the email correspondence from Kevin Kinney as well as the recorded phone conversations to your customer service.