Trees.com

When the order arrived the bottom of the box was wet. Upon opening the box the container was broken and dirt was all through the box. The plant also did not look like a $100 plus plant.

If my friend didn't want this plant so bad, I would have cancelled this order almost immediately.
When purchasing it have a ship date, as well as stating possible delays, but nothing specific and a sentence explains it would ship quickly and I would be notified. Two weeks go by and nothing. I reached out to customer service and I got a snotty answer stating there ship date was explained at time of purchase and updates would be forthcoming. Again, I HAD TO REACH OUT TO GET THIS INFORMATION. I was then told there would be a delay due to weather (storms). I reiterated that it's ridiculous that the company took my money and even though there was a delay, couldn't update me. They gave me a date, assuring it would be no later. Well, the date comes and goes and again I receive nothing. I reach out and I finally get an email saying there will be yet another delay.
I understand unpredictable weather, I understand there are delays, but companies that take the money upfront usually update their customers or won't charge the customer until it actually ships.
Overall, this company is pathetic. I'm glad this Christmas present will arrive by St. Partty's… if it even does.

I think it was such beautiful delivered plants. I received beautiful specimens they were more lovely than the last

My order arrived nearly a week late, boxes were tied together and plants were falling out of boxes. I even have video of the Fedex driver bringing the order to my home all while plants were falling out from the ends of the boxes onto the ground. Containers were busted, plants were damaged. But both fastgrowingtrees and Fedex are to blame. Box quality was horrible. There were 4 boxes joined together and the top boxes said this side up with arrows pointing up, while bottom arrows pointed down. Totally confusing. But fedex had multiple delivery exceptions where they crushed the boxes. There is no quality control. It's doubtful my plants will survive, and the customer service is lacking.

I just recently bought bamboo trees for our backyard. My experience with fast growing trees has mostly been pleasant. I have bought numerous trees & shrubs from FGT - the 1 year guarantee that they offer is a must! We have had about 50/50 luck with what we have purchased. We usually buy in pairs and we normally get one tree/bush that survives and one that doesn't. At first I thought it was our soil but when you plant two trees - treating them both the same way in the same location and one dies and the other one makes it - it appears that it is the product not the soil.

Last tree still looks like a 4 foot stick with no growth. I emailed pictures and received no respons

Several times now, I have ordered gift trees from Fast Growing Trees several times now... the service and delivery time is always on point and a gorgeous tree arrives gently packaged! If you are needing a special tree for yourself or to gift, give them a shot! You will not be disappointed!

I have ordered three times and given a gift certificate a fourth time. The product is very high-quality. Product is shipped carefully with advance notice. Overall, I've ordered 12 items, and only one has not completely thrived or bloomed.

Half of the plants arrived dead/dry. I was only able to get "store credit" and not a refund, replacement items not available in stock.

Fast Growing Trees has exactly what you need to make your garden grow. Every tree I've ordered was delivered fast and packaged very carefully. I can tell that they take pride in their work and insist on providing great customer service. I will order again.

Always got plants in great shape. Expensive but plants are quality!

My olive tree arrived in pretty good condition but the pot was completely smashed but fortunately the tree was wrapped in a plastic bag so I was able to save all the dirt. Not the company's fault but FedEx obviously was not careful but that is pretty typical with them.

The representative from FGT told us the photos looked like "travel trauma". "if it doesn't look better in 60 days, we will give you another one".
No Thank you.

Bought a lemon tree for our patio. Very satisfied. Tried to purchase a lime tree or bush and discovered they are not available in Florida. Very disappointed.