Trees.com

Tree was broken at a very unnatural bend (IMO) causing it to break due to being tightly tied to the stake. My reply from customer service was essentially "it should eventually grow back). Now I'm stuck with a 8 inch bare stalk above the ground.

I bought two plants for a photo shoot, I contacted customer service to say they didn't look good or happy at arrival, and I was asked to wait for the plants to bounce back after being transported. I'm still not happy that my plant is not thriving, the Dracaena Corn Plant never recovered, I definitely would like a replacement. The Bambino Fiddle Leaf Fig looks aged and never vibrant. Order *******956

The dragon fruit cactus arrived in a timely manner and in good shape. Waiting for the weather to warm a bit before I put it outside. Excited to see it grow!

Ordered over a month ago. Order is still not even processed, but payment sure was! No follow up from company on why. No follow up from company on when will ship. Never will order again. Company scams disabled VETS! Will make sure everyone I know is aware!

I ordered a fig tree. It was delivered on time. I received shipping updates. The tree arrives a little roughed up due to shipping but seems to be doing well.

I ordered the different plants and they are all very healthy. One plant did not arrive and customer service immediately gave me a store credit. So far, I'd use them again.

I paid for it but have not received it and their website is horrible

I ordered over $400 worth of product which should have given me a discount of 25%. I had also received an offer as a first time customer of 15%. After I completed my order I realized I had only received the lesser discount. I immediately messaged the company via email. Justin responded saying I could only use one discount. I then responded then give me the greater amount. We went back and forth a few times with a few hours or up to a day between communications. Finally, I said just cancel the order and I will place it again. At this time I was told sorry too late I was over the time allowed for canceling. It was not an enormous amount of money but a very frustrating experience. I sure hope these trees live because i really never want to deal with your customer service again.

Order 3 months ago and no trees. Be careful. They are a scam
Ripoff Will not order from them again

Haven't received order yet and was charged on my credit card over 3 weeks ago

My trees arrives quite dead. Avacados frozen from their fight in a cargo plane during winter. Their leaves crumbled like potato chips. The returns dept advised me to wait month or two as they were dormant and would sprout in the spring. Avocados dont have a dormancy period, they were delivered in full foliage, frozen dead foliage. Now they are tell me they can't process the return until a 30 day period has passed. I'll never purchase from they again. If you live near them and can pick up living plants in person, they do have great stuff. Otherwise buyer beware of their no return policies.

I'm just bummed to have spent over $80 for such a couple tiny little branches. If I had known the 3 gallon size would be so small I would have just propagated a large Branch off of my old landlords 50 ft beautiful fig tree. I may still do that since she offered. I do love your company though. I'll still buy other plants in the future. This wasn't my first order.

Ordered 4 hydrangeas….2 died and 2 survived….They did replace the 2 that died but the shipping was like $150. A little on the high end as were the plants just in general.Communication with their plant experts was pretty good over email and calls.

I have gotten information timely when experiencing a concern with one of my plants.

I received my plants in great condition. My planter said the root system was excellent. Can't wait for spring!

The problem was with the shipper. Two shipments damaged The second one with three burning bushes was deemed undeliverable. But was promptly replaced with healthy bushes. So far very pleased with the plants

Had to call customer service for planting info that should have been included with the plants.

I ordered 3,3 gallon blueberry bushes. It was a spring pre-order sale. Bushes to delivered in May, as suitable for zone 5. Then I get an email saying they are shipping in early March! Not sure what I'll do with them until the snow melts...

I have received lots of advertisements, emails, etc but still don't have a tree