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Unfortunately my order was damaged during shipping, I contacted Fast Growing Trees and they replaced the tree immediately. They were so nice and apologetic for something they had nothing to do with. I love the products, trees arrive healthy and beautiful. This company ROCKS!
I have purchased several trees from Fast Growing and each has been great.
Ordered tree wasn't sure what is was going to get. However when it arrived I was super surprised. Well packed not a twig but a tree. I planted it and within a week got new leaves growing. Super excited too see if I get fruit this year hope so! I will definitely look at this company for any further tree or shrub purchases.
Planted all 8 trees they are all doing great. Had a good experience with ordering the 8 trees I wanted to order
I received my first order and am very please with the quality of plant, packaging and information!
Ordered two trees or plants or bushes well over a month ago and still have not received them
No one has contacted me about when my plants are going to ship
My experience with Fast Growing Trees has been absolutely amazing! Over time, I've purchased a wide variety of plants, including apple, pear, cherry, peach, plum, citrus, fig, blueberry, jasmine, and clematis—and each one has exceeded my expectations. The plants arrive healthy, well-packaged, and ready to thrive, with many blooming shortly after planting.
Even in the cases when a plant didn't make it, FGT's customer service was outstanding, providing support and solutions without hassle. Their commitment to quality and customer satisfaction makes them my go-to place for all my plant purchases. I highly recommend FGT to anyone looking for high-quality plants and excellent service. Looking forward to adding more to my garden in the future!
I love the Sago Palm from FastGrowingTrees. It was well packed and extremely healthy/green with lots of fronds. It's absolutely beautiful. Thank you FastGrowingTrees!
I ordered 3 trees plus some other items. All 3 ivy plants arrived dead or dying and so did the Rose of Sharon tree. I planted them and after a week they are still dead. The other 2 trees and 2 shrubs are ok thus far.
I haven't received the tree yet. I think it will arrive this week!
Trees were planted immediately with the fertilizer, Calamondin is still green, but Avacado seems to be turning brown
Item took a little longer than anticipated but no big deal. It is sprouting and doing well. Support after delivery was very good.
Good company, good services, good people. When I have any issues with my order, just call them and they solved it fast thanks
If you plan on making a claim for defective product be prepared to endure a drawn out interrogation designed to assign blame to you.
I received an indoor partial shade plant in the fedex mail. I had the driver put it in our heated garage since it was a live plant. When i opened the plant that evening it was dead and dried on several of the ends and it had orange spots all over it. I immediately took pictures and sent to your company, concerned it was diseased or maybe got damaged in shipment. I received an email response back on Sunday March 29th that stated it was the care of the plant and to try moving to a more light situation etc. I thanked them for the helpful information, but explained that the plant was received that way. My biggest concern is that this was not a $20 plant it was almost $100 (103 with shipping etc) so to received a damaged or not healthy looking plant (brown spotted leaves and dead parts on it) to have sitting in my home is VERY concerning. I still have not received a response back to receiving a replacement plant or credit. I feel that the customer service in resolving this issue has not been good.
I ordered three apple trees. For some reason Fedex delivered the trees then took back two of them after saying they were delivered. Tried to go through Fedex to get the problem solved and got no where. After a handful of days I gave up on Fedex and called Fast Growing Trees. They sent out new trees right away. Compared to many other tree companies, the quality of trees are great and are successful.
Support team was able to address my concerns and re-ship missing items
I ordered my tree to arrive at appropriate planting time. First, I was notified they did not have the size I wanted, so I agreed to a smaller one. That has not arrived either. It is now past ideal planting time and I still have no tree!
Several years ago I ordered a red haven peach tree and it's still doing amazing - it's almost taller than the house now and covered in blooms and leaves. This year we ordered a fig and eastern red bud tree; both are now in the ground and sprouting gorgeously. Thank you!