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It's been very good every plant that I preserved have been very healthy thank you
I ordered 4 plants and only received two. Then, I had a horrible experience with customer service.
Need better planting instructions and how to maintain my new trees.
I have ordered multiple trees. Some didn't make it and customer service was great. They sent me replacement trees which are so far thriving. Very satisfied.
They trees I did receive were very healthy.
My package and plants were damaged. The box was damaged badly and so was the plant
I have found their customer service to be top rate. I ordered a cold hardy avacado tree and when I got it the leaves were all turning brown I sent a picture to customer service and they immediately sent me out a new tree.
Trees were a bit larger than expected and came well-packaged. Overall excellent experience from online purchase to planting. Fingers crossed for this first year.
I have been purchasing trees and plants for several years and have consistently been pleased with the experience. Recently, they added a new sign-in policy. It took me over 20 minutes to retrieve the correct code to access the site and my account. I found it to be a total waste of time, complete aggregation for returning customers. I have written about it and received a note stating that my concern would be sent to the respective team. In other words, nothing was going to be done. As a result, I am now looking at other nurseries that are more customer-friendly.
My magnolia trees didn't survive. I received new ones and they are doing great,
Got the plants quickly and they have thrived. I would buy from them again.
Great experience, plants came well packaged in great condition,
Pine tree are brown not healthy now. I water and used miracle grow to keep them living. So brown I think there wated will die. I could buy better at home depot and stand be hind them warranty yrs hydrangeas all die can't take md heat last summer. I wouldn't buy from there again you didn't stand by product sold.
I am extremely satisfied with my trees... the rose trees bloomed right away... the weeping cherry, wysteria, and weeping red bud are healthy and beautiful. Thanks for making landscaping so easy!
I requested a refund after a tree I received had died and had no roots on arrival, I provided pictures as asked and then asked for more photos which I also provided, then heard nothing back. Still never recieved a refund or replacement tree. I will never shop this site again. Buyers beware!
Everything I have ordered from Fast Growing Trees has arrived on time and in great condition, just a few weeks after I planted them they were in bloom and grew in either the yard or patio in a pot, simply following the instructions and let the warm weather take it from there.
We were very skeptical about ordering a tree on line, but everything was perfect. Our tree is thriving and we are very happy with it.
The trees arrived quickly and well packed. I love the variety and larger sizes that are available.
The two (Lapins & Bing) cherry trees are doing great! They looked sad when they arrived two months ago but are thriving now. We keep them watered weekly. I was skeptical at first but they are doing very good!
I've had nothing but positive interactions. I've bought numerous trees and everything has been great. Happy healthy plants!
We were at our cabin but leaving in four days. The delivery date given by FGT was 2-3 days. It came in 4 and we were gone for two weeks. Had to arrange for someone to go to the house and take care of it. Very disa ppointed
