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My apricot tree arrived, seemingly fine. I followed the instructions and planted it within a few days, with the burlap bag it came with around the roots. I planted it with a high-nitrogen fertilizer, watered, etc. it did not grow, the leaves dried and fell off, and this week the branches snapped, confirming it is dead.
I will definitely be ordering again! The quality of my plants and trees are great and healthy! I had a problem with the delivery of 2 trees coming broken from the delivery company and customer service was great in rectifying it! I Love this company!
My trees were packaged nicely. Products were green, soil moist and ready to plant. I had my soil and pots in advance in order to plant as soon as they arrived
I received a beautiful & lively blueberry plant. It seemed to have very slight root damage on one side. Other than that, it seemed perfect. My rusty thumb stuck again - although my wife & I followed FGT's planting directions - and it seems to not be doing so well. Hopefully, we will try again, sometime soon. It must be said that we first placed it in a large container - to put it on our deck - but he concerned about the rushing rainwater that would pound it during the frequent storms we have here. Therefore, we decided to transplant it to the yard, where it is now.
I have purchased several trees from Fast Growing Trees and have had wonderful experiences. They are always shipped and package so they arrive protected and without damage. They have all been very healthy and every bit as tall as described in the advertising. After planting, they have leaked out well and taken hold and grown quickly. I have been very pleased.
The quality of the trees and service is outstanding. We ordered about 10 items. All came very healthy with secure packaging minimizing any shipping damage. Prices are very competitive and selection is comprehensive.
I recently ordered some plants ( 6) that I was looking forward to planting this spring. The boxes had minor bruising but no damage. The boxes measured 48x10x10 and was banded together.
There were 3 plants in each box, wrapped with brown paper around them and sealed. My problem:: Upon opening the boxes, I found that there was insufficient packing to keep the plants in place. There was soil that spilled out of some of the plants, the plants themselves had broken stems and leaves. Out of the six plants I've checked, two plants had three to four stems left on them. The other four
Plants faired a bit better— more then eight stems left on each plant. ( Black Eyed Susan) My beef- Have suitable boxes for two or more plants and secure plants with proper packing material to keep from moving around during shipping.
I purchased many trees over the years and they have always arrived in great condition and have done well after planting.
One of my plant hibiscus that I ordered is dead. I messaged them but no response. I bought close to 5 plants.
The person I talked to was very helpful and knowledgeable. And helpful with setting up a delivery date
I wanted to give less stars but in fairness three is the number today. The price was very good with the discounts. The product quality seems good. The customer service stinks. First both parts of my order weee late. They sent one email to let me know that went to spam which is not their fault. When the product was shipped I received an email the same day it was coming. If it is important to get the product planted than why would you not send a email five days prior and three days prior. I was away the product arrived with same day notice. Had to ask someone to help me get the product moved out of the sun in the box. I also wanted to change my order after placing it and was told system does not allow changes. If the product was not being shipped for weeks one idea could be void the order and have me place a new one. When the second part of my order did not show up on time I started a chat with them. Was told an email was sent that I could not find but order was delayed until week of June 16th. It arrived the next day without notice. It is June 5th. I have screenshots of the chat. Overall I would not use this service again as I value service and being treated as a valued customer more than price only.
I purchased a FlashFire Maple but it arrived not in very good shape. I contacted Support and they gave me some tips to try. It didn't work and the tree was dead. A replacement tree was sent that arrived in good shape. I planted it and it is doing quite well. Thanks.
Pkg arrived torn, plant was dry and had little roots. Sent claim to sender and have had no response. Please send replacement or refund. Next time wrap roots in wet newspaper and then plastic so plant can survive heat during transport.
The delivery of a healthy Honeycrisp apple tree was amazing and fast. The tree did well for the first month, but the tree has developed rust spots on the leaves. I am hopeful that the experts at Fast Growing Trees can help me cure the tree's problem.
I would say I got a good deal on some really nice trees. It took a bit longer to get them here than I thought it would. But it was worth the wait. They are doing great.
The tree came it was healthy, hydrated and very nice. Even a little bigger than I expected.It's now planted. I think it went into shock a little, but I'm just gonna wait and see how it does overall satisfied with the purchase and the shipping regardless of what happens with the tree.
I had bought some donut watering bags for my new trees and found out that it was very difficult to fill them as you had to sit with the hose to do so for ten minutes. My knees do not allow me to do that so I called thinking I could exchange them but the customer service rep was so rude. Rightaway she said if they are out of packaging there can be no returns or exchanges and was not even trying to be polite. I have had issues with lots of companies but most have been resolved easily in a reasonable manner. I will not be doing business with them again. My new rule is never to do business with rude and inconsiderate people
I have ordered 4 fruit trees, a red bud, tulip poplar, magnolia, weeping willow and a green giant. So far they have all arrived packaged well and healthy. The green giant has been delayed and not received yet. Ordered in April for May 13th delivery. It is June 4th. The little gem magnolia has a thin and tall trunk and hasn't been planted yet. It has been the least attractive kd the trees ordered but it did bloom. The trees ordered and planted last year are all still alive and growing well. The new trees this year seem to be doing well the first month.
I ordered 12 Skip Laurel bushes. The plants arrived very healthy. After I planted them, they have brown very quickly. Great buy.