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The process of receiving my two new raspberry trees was made extremely straightforward and simple by Fast-Growing trees. From the operator who took my order and was very informative and nice and efficient to the trees themselves all in all it was a wonderful experience, and I look forward to next year when I can eat the berries.
Of the 19 trees I've received 9 are growing well but one tree has drooping leaves even though it gets the same watering as the other trees!
I purchased 36 Trees in total! Everything came in with in a week and were healthy 2 foot trees. The packaging was perfect to protect my trees. I had 3 of the 36 that needed replaced after 3.5 weeks that seemed to have gotten stressed and then heat stressed that didn't make it. I sent them pictures from time they started looking bad till they died. They helped me every step of the way trying to save them before shipping me 3 new trees for replacement. They are very helpful and professional and quick to respond. I highly recommend this company for all you tree and plant needs.
I got 6 hydrangea delivered. One of them was pretty sickly with a lot of broken branches. Customer service made it right and sent out a 3 gal replacement immediately. It is midsummer, but I had them all in the ground in 2 days. Truthfully the other 5 were not ideal either, but they're alive.
Bought two peach trees. The trunk on one arrived broken. I wrote Fast Growing Trees about the issue. Customer Service apologized and sent out a new tree. I got it within a couple of days. Very happy.
The first one I received was damaged, I sent an email and photo to customer service and they replaced the tree without any issues. Thank you so much for the great experience.
The bush that I ordered was in very bad shape, dried out and very few leaves. It looks like it might have been damaged in transit as most of the soil was out of the bucket. I immediately planted and watered the bush and hopefully it will survive
You guys are wonderful, I enjoyed talking to your help department and made the replacement so easy..
I had 2 trees out of 20 die 3 months after receiving them. I had no issues or problems getting them replaced!
I have ordered a number of times from fast growing trees, and then very satisfied with my plant/tree. This time, however, was a disappointment. The Mandarin orange tree was well packed so that the soil was still moist and there was no spillage. The top of the tree which would make it fit into the 3 to 4 foot category was was broken and hanging on by a "thread". All that was left was the little trunk.
Bought this tree as a gift for my grandsons 4th bday. He and dad will repot it together for years of enjoyment. I hope it's a warm memory of his grandmother's eternal love.
The plant was healthy and well packaged. I've ordered several trees from them before. I would definitely order from FGT again.
I ordered a Hardy Avocado that was in stock, but took over 30 days to ship. Once shipped, it took about 5 days to arrive. Upon opening the package, the tree was beyond stressed. Some of the leaves had turned black, and every branch and leaf drooped. We gave it a drink and planted it in fresh topsoil, and it continued to die. The tree received rain water for the first week and it continued to die. I notified customer service and sent pictures of the ball of death that I received. I was instructed to continue to care for it and it should recover from travel stress. At about 30 days and a tree completely black tree, I was shipped a new tree. It was shipped overnight, and arrived a bit stressed, but green. It is now in the ground with a nice mulch ring and plenty of rainwater. Communication was prompt, courteous, friendly, but lacked common sense with the pictures of death showing that the tree was beyond stress. I expected a bit more. I have purchased from FGT before, and even lived down the road in Leesburg, GA. Fingers crossed on this tree
I am extremely disappointed with the contender peach tree I ordered. The first one we were sent was extremely crooked and just looked like a poor quality tree for how much it costs. Then they sent a second "replacement" tree, which was even worse! It is covered in some sort of disease, what looks like shot hole disease. So disappointed, and a huge waste of money to get unhealthy sickly trees. Don't waste your money here.
Dealing with these folks were personal and very professional. It was a big relief considering how all to often it is something of an ordeal.
Plants arrived in an appropriate amount of time to be planted, and they all survived the summer so far
I have had great outcomes with everything I've purchased here. I have second year blackberries and raspberries that have 8 foot canes full of berries this year.
The lilacs I got this season are thriving and looking great. Highly recommend!
Trees looked good on arrival, were planted and watered regularly, and promptly began to gradually die. Out of 5 trees, 1 is completely dead, 3 are half dead, and one is pretty good, only a couple of small dead areas. I called the company about 2 months back and was told to send pictures, and I've taken them, but I don't know how to send them. These trees (emerald green thujas, 5-6 ft) were expensive, I'd like them replaced.
Double rose bushes died. They never bloomed. I took pictures and sent them in.
Good quality, healthy plants shipped quickly. Responsive customer service.