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Every plant arrives well boxed and healthy. Easy to contact and responsive.
All aspects of FGT is excellent, from online ordering to delivery, not to mention their quality products
Difficult to address concerns with new lengthy feedback process requiring form submission. Money back guarantee is actually a credit after 30 days, while trying to save plants that are struggling for life upon arrival.
Two years ago, I purchased two mimosa trees - the smallest kind, only 2-3 feet tall. They were very very healthy, and now they've grown to over ten feet tall and have started blooming this year! Very happy with my purchase.
About two years ago, we bought two red Maple trees. Neither one of them grew. A lot of life was happening at that time and I never made a claim. I thought I'd give you a Second chance. I think it was about two years ago not sure the date.
Bought trees here man times, & they've never disappointed.
Some of the plants were damaged in shipment.
The flowering plants have not flowered
Just ate cherries this year from a previous order and everything i have ordered thrives.
Photos of the plant ordered suggested a larger plant. Disappointing.
I got what I ordered. Previous orders were great.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
You need to be more careful packing your plants! One arrived in bad shape! Thankfully I got it to come back to life! Your plants are awesome, just please take more care in packaging! If I receive one more like that…, it's coming back! These are not cheap so treat them as if they were your plants you spend your hard money on! Thank you much though cause I do love your plants! Shipping can be hard on them for sure! Gary Willcoxon I will buy from you again if they come here in good shape!
Have ordered many species in past. This like others ordered in past will be installed in Yellowstone Arboretum, Billings, MT.
I have a few trees perish from a big batch I ordered, and was concerned I might be given a hard time requesting a one year replacement guarantee. To my surprise, within a day I received an invoice for the shipping of the replacements, no questions asked! What a great customer service! I'm sure I'll be getting another big batch next summer as I know they back up their promise.
Wonderful experience with all of our plants. We have ordered multiple times. Everything is thriving!
We ordered 36 Arborvitae Trees that came in boxes and were Delivered on time. The trees looked pretty good and look forward to them growing strong.
I love opening the box to meet my new, strong and healthy tree. Every time.
Impressive response from customer support when some of the plants I ordered didn't survive.
We ordered a maple tree, 2 blue hydrangea bushes and 1 white hydrangea bush. All plants arrived on time and are very healthy. We are very happy with the purchases we've made from Fast Growing Trees!
I ordered 20 arborvitae and a pink dogwood. The arborvitae were all delivered in great shape and in the first four months, they have all done well. The dogwood had a broken main branch in shipment and they replaced it immediately. The second one arrived with the trunk snapped a foot above the root ball. They were out of dogwood trees and issued a gift card. Both instances were due to mishandling by the shipping company, but FGT kept their promise and made it right. Thank you for top-notch customer service.
I purchased several Italian Cypress trees from Fast Growing Trees to create a focal point and separation between two RV lots in the neighborhood where I owned a vacation property. They arrived healthy and grew quickly. What an impact they made! I'm ordering from this company again and recommend it highly.
