Trees.com

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Trees.com
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Trees.com Reviews Summary

Trees.com has 32,209 customer reviews and ranks 1st in the Plants category. Common review topics include customer service, fruit trees, lemon tree.

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1 review
0 helpful votes
Follow Jayne N.
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Arborvitae experience
August 17, 2026

Fast growing trees was very helpful if I had issues or concerns. They went out of their way to help me.

Date of experience: August 7, 2026
Spain
1 review
0 helpful votes
Follow Rui D.
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I ordered 36 shrubs and have been having issue from the beginning. I made the mistake of making such a large order with you and this has been a learning lesson.

Date of experience: August 7, 2026
Washington
1 review
0 helpful votes
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Good experience
August 17, 2026

With the exception of one previous experience where the packing of the plants needed improvement, all has gone quite well. All plants that have been ordered over the years are still thriving.

Date of experience: August 7, 2026
1 review
0 helpful votes
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Received what appeared to be very healthy plants even though the shipping company, ONTRACK, tried their best to reverse that plua delivering it to the wrong house. The ones that came from FedEx were in much better shape and delivered correctly.

Date of experience: August 7, 2026
Missouri
1 review
0 helpful votes
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Excellent customer service.
August 17, 2026

Order arrived quickly. Packaging was great. Plants are thriving. My new roses are already in full bloom. I did have one little white dogwood that is not fairing well and I know Trees.com will replace it and give good advice.

Date of experience: August 6, 2026
1 review
0 helpful votes
Follow Kathleen L.
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Great trees and easy to order
August 17, 2026

I purchased a Meyer lemon tree and it was delivered quickly, so quickly that I was gone for a few days. It survived not being opened for a couple of days and is currently thriving. It has blossoms when it arrived and bloomed again so now I have lemons of different ages. Waiting for ripe lemons to eat and cook with.

Date of experience: August 6, 2026
Wyoming
1 review
0 helpful votes
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Easy to work with company
August 16, 2026

Since my location is far removed from the source, plants go through a lot before arriving.

Date of experience: August 6, 2026
Iowa
1 review
0 helpful votes
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It should be sent for the correct planting time.
August 16, 2026

Not the best, the first person tried to blame me for the trees dying

Date of experience: August 6, 2026
1 review
0 helpful votes
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Nice, healthy trees
August 16, 2026

I've had wonderful luck with this company. They always look nice & healthy, and I've only had 1 not make it, but it was quickly replaced.

Date of experience: August 6, 2026
1 review
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No further comments
August 16, 2026

Great plants that look great in my yard and/or garden.

Date of experience: August 6, 2026
1 review
0 helpful votes
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Beautiful plants except for one at delivery.
August 16, 2026

Very healthy plants that are doing quite well. All except on in this order. We have ordered hundreds of dollars worth of plants from you in the past.

Date of experience: August 6, 2026
1 review
0 helpful votes
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Very reputable company to work with.
August 16, 2026

I have always had magnificent success with everything I have purchased from this company. I highly recommend them.

Date of experience: August 5, 2026
1 review
0 helpful votes
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Excellent customer service.
August 15, 2026

Thuja Green Giant Arborvitaes arrived quickly in excellent condition. I had one that didn't make it. They honored their guarantee within 24hrs of me submitting it.

Date of experience: August 5, 2026
2 reviews
0 helpful votes
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Great plants, amazing service
August 15, 2026

Everything I've ordered has been amazing. Endless hydrangeas are massive, my fruit cocktail tree fruited the second season, crepe Myrtle growing strong. Excited to see what my column apples do.
Ordered 4 apple trees and 2 came snapped in half - Fast growing trees were quick to replace them with no issues.

Date of experience: August 5, 2026
Florida
1 review
0 helpful votes
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Nice palm
August 15, 2026

This last Mexican palm purchased was a much nicer, larger tree than I had previously received (4'+ tall as opposed to 2.5' to 3' previously received). In fact, after seeing it, I ordered a second one … hopefully the second one is as nice.

Date of experience: August 5, 2026
Virginia
1 review
0 helpful votes
Follow Jill K.
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Good quality!
August 15, 2026

My tree arrived quickly, was healthy and has thrived.

Date of experience: August 5, 2026
Tennessee
1 review
0 helpful votes
Follow Gary C.
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All 48 evergreen are thriving and were packed well.

Date of experience: August 5, 2026
Tennessee
1 review
0 helpful votes
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Good service
August 15, 2026

Delivers on time, and plants are well packaged very well.

Date of experience: August 5, 2026
Texas
2 reviews
0 helpful votes
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Very reliable and professional
August 15, 2026

Healthy trees supplied. Any issues get due response and remediation.

Date of experience: August 4, 2026
1 review
0 helpful votes
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Knockout roses
August 14, 2026

Easy to order had to wait for a few weeks because of the weather, (was too hot to ship) but they showed up all alive and looking good.

Date of experience: August 4, 2026

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
+374
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