Trees.com

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Trees.com
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Trees.com Reviews Summary

Trees.com has 32,454 customer reviews and ranks 1st in the Plants category. Common review topics include customer service, fruit trees, lemon tree.

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1 review
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Follow Leticia P.
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Great quality, excellent customer service
August 21, 2026

A little pricey but the quality is good and the piece of mind you get knowing your purchase has a year warranty.

Date of experience: August 10, 2026
1 review
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Amazing customer service, they HONOR THEIR WARRENTY
August 21, 2026

Bought many trees from them. Most all came in good healthy condition, and the ones that didn't, or later didn't survive, they honored their warranty without a second thought, and that to me, is worth more than anything.

Date of experience: August 10, 2026
1 review
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Follow Cheryl S.
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I have a white one. It grows really fast and it's a hardy tree.

Date of experience: August 10, 2026
1 review
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Enrich my yard!
August 20, 2026

I have had 4 orders with you. All arrived in good health.

Date of experience: August 10, 2026
Georgia
1 review
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Excellent selection of plants and great quality.
August 20, 2026

Plants were delivered as promised and very healthy

Date of experience: August 10, 2026
1 review
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Bettter than expected!
August 20, 2026

Plants delivered were in great shape and ready to plant. Well packaged

Date of experience: August 9, 2026
Washington
1 review
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Follow Roseanne C.
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Looking forward to a beautiful new tree in my yard.
August 20, 2026

Purchased trees before from you and was impressed with the quality.

Date of experience: August 9, 2026
1 review
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Follow Covid H.
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Fast delivery. Mostly healthy plants
August 19, 2026

Ordered 4 plants 3 are thriving, One is questionable.

Date of experience: August 9, 2026
Georgia
1 review
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Follow Mehrnoosh M.
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Tree was not described correctly. Male or female
August 19, 2026

I ordered a ginkgo tree. It arrived in excellent Packaging. The tree looks somewhat healthy but the leaves are kind of dried and unhappy. My gardener brought it to my attention that only male ginkgo trees should be planted as the female ones after they mature they will bear these fruits and seeds that fall off and are highly toxic to cats and dogs and pets and they also make this pungent smell that's similar to dog vomit so I went back to the website description of the tree that I bought and the gender of my purchased tree was not mentioned on the website. So I called the customer service and ask my question and they sent me an email that the tree could be either male or female which I didn't like. They've also asked me to send pictures of the tree so the experts tell me the gender but prior to my research online on reputable websites such as the University of Oregon I found out that you cannot tell the gender of a young ginkgo tree by only looking at its leaves and you will have to take your chances and plant the tree and wait until it matures which is takes up to 20 years to figure out if it's a male or a female tree and to me when they asked for the pictures it sounded a little bit not trustworthy and deceitful. So they gave me this credit refund to buy something else from the website and I use it to buy this new lilac tree and I still had to pay an extra $21 for shipping it.

Date of experience: August 9, 2026
California
1 review
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Disappointed
August 19, 2026

Received a tree that failed to survive, and another that was not what I ordered.

Date of experience: August 9, 2026
1 review
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Follow Carol H.
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Last hydrangea you sent was not your quality
August 19, 2026

I have been happy with your quality of plants except the last hydrangea plant It was 1/2 the size of the first two I received and the leaves don't look healthy.

Date of experience: August 9, 2026
1 review
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Follow joel t.
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Same as above, my dura birch is terrible with no point on any part of the tree. My river birch is absolutely perfect!

Date of experience: August 8, 2026
1 review
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Beautiful trees
August 19, 2026

My trees arrived a day later than expected and at the end of the day in 100 degree heat. I opened them immediately and was delighted to see they were ok! A little heat stressed but oh so beautiful!

Date of experience: August 8, 2026
1 review
0 helpful votes
Follow Barbara B.
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Fast Growing Trees is a great online nursery
August 18, 2026

Great experience in the past with the plant material quality

Date of experience: August 8, 2026
New York
1 review
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Follow Ingrid M.
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I really appreciate the quality of the plants and the warranty. I've shopped local but they do not provide a warranty and it feels wasteful. Sometimes the plant just dies and FastGrowingTrees makes me feel like not giving up on my yard.

Date of experience: August 8, 2026
Connecticut
1 review
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Very impressed with everything purchased so far.
August 18, 2026

Wonderful customer service and support. Well packaged plants. Beautiful quality in everything purchased so far.

Date of experience: August 8, 2026
1 review
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Follow Gigi Y.
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Great knowledge and advice
August 18, 2026

I purchased a Wysteria Tree and it didn't seem to grow or sprout leaves. I call customer service and they walked me through how to check if it was still living and now it's thriving

Date of experience: August 8, 2026
Illinois
1 review
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Follow Sandra H.
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Love this company!
August 17, 2026

I have been ordering for 2 years and love your products. Just moved back to Michigan, new property so I needed some help. Keep up the great work...

Date of experience: August 7, 2026
Missouri
1 review
0 helpful votes
Follow Jason K.
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Trees are great
August 17, 2026

Trees arrive alive in great shape. I planted and several died. Have a cleared property 150+ miles away I'm trying to get them to take on so it's my fault. Ones I have at my home do well as I am able to care for them appropriately. Not always able to do so at the property. Have a Dawn Redwood I planted 4 years ago at 2' and it's easily 12 -/+ feet now. Have about 6 combination Dawn redwood and bald cypress that are growing like weeds as well. So not always the product as it is the owner.

Date of experience: August 7, 2026
1 review
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Arborvitae experience
August 17, 2026

Fast growing trees was very helpful if I had issues or concerns. They went out of their way to help me.

Date of experience: August 7, 2026

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
+374
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