Trees.com

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Trees.com Reviews Summary

Trees.com has 32,048 customer reviews and ranks 1st in the Plants category. Common review topics include customer service, fruit trees, lemon tree.

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Indiana
2 reviews
0 helpful votes
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Why are ordered trees dying?
June 13, 2026

Your company has been good on providing replacements, but I would rather not to have to replace at all and certainly do not want to pay for shipping for products that are bad.

Date of experience: June 3, 2026
1 review
0 helpful votes
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Very personable customer service
June 13, 2026

I really appreciated the ordering process. I was able to reach a live representative that sounded like an actual human that cared about my purchase and it was a very personable experience.

Date of experience: June 3, 2026
1 review
0 helpful votes
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I bought blueberries and orange tree before
June 13, 2026

I bought a blueberry shrub and planted it in a container, and I had bought an orange tree and planted in a container too. The blueberry did not survive. The orange tree has not been producing fruit for even after 2 years.

Date of experience: June 3, 2026
California
1 review
0 helpful votes
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Great selection, Tress and Plants, at even greater pricing!
June 13, 2026

My yard is full of plants, shrubs and trees from " Fast Growing Trees". Why? Of course the selection and and pricing. But being in Zone 9. You need some expertise and quality of plants and trees to survive.

Date of experience: June 3, 2026
Ohio
1 review
0 helpful votes
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Great Support
June 13, 2026

The support agents are always very helpful and quick to respond!

Date of experience: June 3, 2026
1 review
0 helpful votes
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Better options for ordering plants.
June 13, 2026

Terrible customer service. Plant quality not great. Will not be using them again.

Date of experience: June 3, 2026
1 review
0 helpful votes
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From issue back to customer
June 13, 2026

We had a few growing pains but after discussion we solved the problem

Date of experience: June 2, 2026
Michigan
1 review
0 helpful votes
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Fast delievery and I got a healthy good looking tree.
June 12, 2026

No issues with the service or the items purchased.

Date of experience: June 2, 2026
1 review
0 helpful votes
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Great experience
June 12, 2026

Arrived beautifully packed and the plants and trees are very healthy and thriving. I'll Order from FGT any time I need quality items. Now I'm looking forward to our next batch ordered today.

Date of experience: June 2, 2026
1 review
0 helpful votes
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Dependable, healthy plants
June 12, 2026

My trees arrived on time and although one cherry sapling lost the top of its Crown the tree survived. I had not asked for a replacement.

Date of experience: June 2, 2026
1 review
0 helpful votes
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Don't order in the fall for the spring
June 12, 2026

I have been back and forth since April when my 5 -6 ft tree should have arrived
I was handed off to several different customer service reps having to ask again and again where my tree was.
The last interaction and maybe 4th person before cancelling and asking for a refund I was told (again for the 4th time) that my order would be shipped the next week, but the date was for may 19th, which I had already been promised, and the email was on may 29th, so I gave up.
Until an order is ACTUALLY SHIPPED AND DELIVERED, the customer service rep should be the same person.
Really bad and annoying experience.

Date of experience: June 2, 2026
New York
2 reviews
0 helpful votes
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This is the first time we had an issue with a peach tree
June 12, 2026

Purchased many trees and fruit trees. One peach is dying. They are replacing.

Date of experience: June 2, 2026
Illinois
1 review
0 helpful votes
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50/50
June 12, 2026

My corkscrew willows are thriving. The birch trees did not do well. Two died within a year and the third never really grew, and was sickly, i just dug it up.

Date of experience: June 2, 2026
1 review
0 helpful votes
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Satisfied
June 12, 2026

Most of the plants I received were in good shape and are doing well, the few that arrived dead you agreed to replace, but the replacement hasn't shipped yet. I'm still waiting on a Mexican flame vine I ordered on May 5 that won't ship until the week of June 15. I was going to order more plants today but they wouldn't ship until mid July!

Date of experience: June 2, 2026
1 review
0 helpful votes
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Best trees anywhere!
June 12, 2026

Have previously purchased apple trees and a Bing cherry and Rainier Cherry from you, I assume they're doing great as we no longer own that home, which is what prompted me to buy 3 peach tree and a 4 in 1 apple. I missed my fruit trees.

Date of experience: June 2, 2026
1 review
0 helpful votes
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Plants seem healthy—issue resolved
June 12, 2026

Plants seem heathy. One was very small but planted anyway and I will wait. Had an issue with paying for the guarantee when I saw the commercial said always receive 1 year free but contacted and they corrected for me.

Date of experience: June 2, 2026
1 review
0 helpful votes
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Great packaging and health of the tree
June 12, 2026

Fast delivery. Great packaging and health of the tree I got.

Date of experience: June 2, 2026
Kentucky
1 review
0 helpful votes
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Great selection
June 12, 2026

Great selection and easy warranty on a couple shrubs

Date of experience: June 2, 2026
1 review
0 helpful votes
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Warranty
June 12, 2026

Thank you for replacing the two hedges that did not make it. It was an easy process!

Date of experience: June 2, 2026
Texas
1 review
0 helpful votes
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Quality plants. Prices are a bit high but in this case, you get what you pay for. This company knows what it's doing.

Date of experience: June 2, 2026

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
+374
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