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They provide good plants and stand behind their product. Their warranty is legit, not a million hoops to jump through, but straightforward questions and requests for a picture and BAM, they honor the warranty! Not many do that anymore, but Fast Growning Trees does!
The website is very informative, every plant ordered has been meticulously shipped and arrived in great condition.
My phenomenal lavender was delivered and the bottom half had the gray on the bottom. I could not revive it, and it eventually died.
Bought 8 Arbor Vitae. 2 perished after 6 months. Customer service quick and responsive. Replaced both after reviewing photos and info sent.
Good. I appreciate the customer service with this company.
Very good trees and great service on quality products.
The trees arrive in perfect condition. My trees have been fine even though I was delayed in getting them planted in the ground.
None of the plants arrived healthy and they are dead
I wish you a couple years ago bought a couple they groove very well. I did make one mistake that I probably got them a little bigger than I needed to and they're very fast growing so I was able to look up my order from two years ago it was still with your company and I was able to order two more trees of the exact same type. That was very helpful for me and I got this time so it'll be easy to plant them
Ordered Kiwi plants and waiting until next year to see how the flourish.
Had a fruit tree that died, called customer servicevice and received a credit and everyone was very helpful
I bought 20 trees in the past, only lost 1 and replanted immediately. They are now over 20 feet tall and providing great cover for a too close neighbor's house. This business was very helpful during entire process.
I ordered a beautiful tree. It was not delivered as expected. No one contacted me to say my order was arriving late. Finally, I emailed customer service and someone got back to me. My tree would be about another 3 weeks late. I canceled my order. I had a great experience ordering before this. May I suggest if an order is going to be late, that you contact your customer.
I purchased a Zelkova tree about 5 years ago. It arrived looking sad, but after talking with FGT decided to give it some time. Today it is large and healthy. I love it.
I was not happy with the initial purchase in regard to being misled as to when the tree would arrive. However, I now realize that it takes more time than I thought. I
Received to bushes both planted on my property and 2 years later still doing fine
Even when they come a little traumatized from shipping, the company is great at honoring the warranty if needed.
The nantucket hydrangeas i bought were so vibrant and alive. They did very well this summer.
I ordered 3 trees, and after placing the order received notice it would take over a month to receive them! A month came and went with ZERO communication, so I reached out to them. When I finally got a response, I was told the trees arrived and were not in good shape so it would be 2 more months before I got the order! Apparently they are just a middle man, and not a nursery!
We did have a tree guarantee, which is good because we have to replace them.