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Trees.com has 32,039 customer reviews and ranks 1st in the Plants category. Common review topics include customer service, fruit trees, lemon tree.
Quick shipping, ability to find the right tree to fit my needs, received support when needed & they honored a warranty. Couldn't ask for better service.
I ordered five trees and raspberry bushes they dyed the following summer they were under warranty and I got them replaced with the same exact types those died as well. Followed the instructions to a T but the trees did not live
Last August 2025, I ordered the Colorama Scarlet Multi-Stem Crape Myrtle tree. It is now July 2026, unfortunately, the tree did not meet expectations. It sadden me because I love the crape myrtle trees. It is my hope to have one of those beautiful trees in my garden. I called and emailed customer service, they told me what to do to. I opted to receive a store credit.
Bought a few fast growing trees. They arrived on the day I requested in good condition
On one occasion it took too many steps to activate warranty
Very good quality, variety, will shop here again. I have used this site before
The other trees are growing and thriving. The shipments always arrived quickly with the trees in good condition.
The plants I bought previously are doing well. Only one plant died out of fourteen
Ordered from you before and had a problem with a tree a few years ago and you sent a new one, Has been thriving to this day
Plants look decent! Disappointed. No instructions how and where to plant.
The tree died after a couple months after planting it how it was recommended to.
Avocado plant I ordered died. You guys contacted me and then I heard nothing from you.
Ordered 7 Taylor Juniper trees for landscaping work I was doing at a cemetery chapel garden in PA. A couple of years ago. Trees arrived in great shape, were planted and have been thriving ever since
I keep coming back to buy more and more plants. I love their bogo sales, and how helpful they are. Their plants are healthy and I love how easy it is to find what can grow in your area.
I ordered a Vanilla Strawberry Panicle Hydrangea Tree that arrived in a healthy looking condition and well packaged. After several weeks its leaves began dying and I reached out to Fast Growing Trees for suggestions to attempt to revive it. Several weeks later, after following their recommendations, the tree continued to lose all leaves. I contacted their customer support department with photos and within hours a replacement tree was processed. I've purchased from them in the past and have always been satisfied with their plants. Thank you for such great customer service!
Always have received good quality plants/shrubs that come very well packaged
I spent almost $4k in orders. I completely forgot about my avocado plants. They kindly
Gorgeous perennial bushes and three years ago a tulip tree! Love all of them. Can't wait for my tree to get taller.
Lots of choices. Careful delivery. Attentive customer service
The trees I purchased unfortunately succumbed to frost but they were growing nicely. The packing was fabulous and they shipped very quickly