Trees.com

Received my banana tree and blueberry bush about a week ago. Both were pretty beat up out of the box, but I the banana tree was particularly bad. I was upset when I first open the box, but I know plants are resilient, so I went ahead and planted them both after taking a bunch of pictures of their condition out of the box. They both seem to be hanging in there and slowly coming back to life. We'll see how they look in a month, 6 months and a year from now.

I submitted 2 reviews. Both submitted at the same time for the same order (I ordered 1 banana and 1 olive) that I had previously purchased. One was a good review the other was not a favorable review.

I went to check the reviews and I see that only the good review was posted. The negative review was suspiciously not added.

If you go on their site you see great review on their products. However if they are filtering out the 1/2/3 stars reviews that is not giving the consumer an accurate representation on their products.

I have placed several orders over the years there and my experience has always been positive. However I am disappointed to see this company filter out reviews for poor performing products.

I purchased several Holly Bushes and received them in April around the 10th I believe. They arruved nicely packaged I followed directions and within a week we had 7 inches of snow. All the leaves fell off and I have been nurturing them back its been almost 6 wweks and I see a few green leaves. I contacted customer service Racheal haa remained in contact with me. Very disappointed in the size of my holly bushes less than 1 foot tall. It will take forever for the 6 bushes to fill the landscape area. My friend bought Holly bushes at a local. Lowes department spent less money and hers arrived 3 feet by 2 feet wide.

Order 2 Asian pears trees 4-5 feet tall on 04/30/2020 received trees exactly 2 weeks later on May 14th 2020 which is really quick considering everything been been slow back up and affected by the covid-19.
Trees about 6 feet tall. With good system. The think I don't like is that they don't put tree in the bucket but in a burlap bag... and soil and roots been separated from each other. And possible will stress the trees if the shipping would been prolonged.
Any way I'm happy about the whole purchase. Trees already have nice small young buds and leaves on all over the trees.
Hope they will thriving good as soon as I put them on the ground.
Also they give you free shipping if you buy a certain amount.
Very satisfied. And if my trees make it on the ground I will come back for more trees

I spent $750 on 6 trees and had some issues with their plants, EXTREMELY difficult to communicate with them because they hide their phone number tight and ask to be communicated thru emails only. First some of the trees delivered unqualified condition, I paid higher prices for larger size trees but they sent small trees instead, this is definitely a business fraud. After days of communication with their associate THRU EMAIL, they offered discount and one replacement tree as the only option so I had to accept it, even thought I wanted to return all trees due to their dishonest business practices. Then my replacement tree never got sent out until I follow up again after 10days, which at same time I reported one tree was dead a week after it was received. Had to filed another claim, and asked for replacement tree, associate replied saying they were out of inventory for this Longan tree and offered store credit. I asked for full refund because I don't trust their quality and business reputation, and such difficulty on communicating with them, my email was ignored TOTALLY, no response at all! It is their problem to be out of inventory, why are you forcing your customer to purchase something else that they're not interested in and pay the shipping cost in additional, when I should be receiving either a free replacement tree or a full refund?

I ordered three plants. The Meyer Lemon Tree is healthy and growing as is my Croton 'Petra' plant. However, the Laurel Bay Leaf plant arrived very dried out and stressed. Despite my best efforts to save it, it was dead within days. I reached out to them several times regarding this issue. They answered via email saying they were running behind because of demand. If I did not hear from anyone in several days, they told me to contact them again. I have three times. It has been over two weeks, and no response. Very disappointed as most of the reviews were favorable. I will not order from them again.

I ordered 2 3ft Kumquat trees from Fast growing trees and they "finally" arrived. They literally look like they have been pulled out of an old warehouse as they are very weak looking and beat up. They are very leggy and lanky looking like they have been stretching to reach the sun that just wasn't there. A 3ft tree should have more than 3 branches on it and the one only had 2 branches with few leaves - not happy. They will not answer the phones anymore as well due to the current events but they will take the $$ Go to Homedepot so you see what you are buying...

Ordered 4 items - very happy with 3 of the 4 but the blueberry tree not doing so well when I got it. No worries, pretty good green thumb but it finally gave up. Other plants are doing very well except my dogs got the mandarin orange tree, thinking it was a new "chew toy" (it was outside my garden fence). Yes, they destroyed it:(

Anyway, no response from warranty request for blueberry tree from over a week ago - I know things are crazy these days but I'm trying to help save on shipping and want to buy another mandarin - oh well...