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I got the trees within days. They were great. Evidently i have to type a lot to qualify for 50 characters, which seems unnecessary
The tree was a birthday gift to from my Mom. I was absolutely elated. I called the help desk before I potted the tree. I strive to have lemons for generations to come.
I am extremely disappointed with the condition of the plants that arrived. 2 of the 6 plants ordered arrived practically dead. The other 4 plants looked ok or on their way out but maybe still revivable. In addition to the condition of the plants 2 of them were packaged completely upside down, all the dirt and roots had fallen out of the pot and they were hanging entirely upside down. I gave fast growing trees 2 stars because maybe half of my order will survive and the shipment came pretty quickly so there's that. I would NOT recommend ordering from this site but if you do you're probably better off ordering one plant at a time, when you order more than one they cram two plants into one box and one of the plants will be upside down hanging on top of the other plant. Best bet would be to go to a real nursery in person to pick out a plant that has been well taken care of.
Update: after contact Fast Growing Trees and informing them of my issue they responded to me promptly. They shipped out to new replacement trees and were very pleasant to deal with during the process. I am pleased with their customer service and have since changed my rating from a 2 to a 4. However, I would still recommend shipping one plant per box, when you order more than one plant they cram them together into one box and one is shipped upside down. Overall, it was easy to solve the issues I had. Thank you.
Fast shipping of good quality plants! Would definitely buy from them again!
This was our first time buying a tree sight unseen and having it shipped to our house. The tree arrived looking very good. We can't wait to see how it grows.
I ordered four trees and two of them arrived shocked. I cannot evaluate accurately at this time as I am waiting to see if, y trees recover. I did speak with customer service and they were helpful.
Received my tree. Great Tree. Very Happy. Thank you!
I received my trees faster than I expected. They looked well for being shipped. It's been a few weeks. So far so good.
This was suppose to be a plant not a shrub. Not happy
A little bit expensive. But both trees are pretty healthy and packaged well.
They blueberry and blackberry plants were rough upon arrival. There was a bug in the box which caused some damage to the two plants, however I had lizards eat those the first day here. They are doing well now but not as full as I thought they'd be. The lemon plant was perfect and plush upon delivery exceeding my expectations. The blueberry and blackberry plants aren't as lively.
We'll be back. I think that says it all.
We did not know how big they'd be - a little small for my wife's taste. We are happy with them though and a couple of weeks in they look good.
It looks like it is dead. I am trying to care for it but it is not growing.
I ordered a fiddle leaf fig, a monstera and a boston fern. While the monstera looks very shabby after opening, the boston fern was extremely dried out and will die anytime now (inspite me watering it and spraying water to keep it in humid condition). I am very unhappy with the purchase of my boston fern and would appreciate a replacement of a fresh plant or a full refund for the boston fern at the least.
We are so sorry to hear how your Boston Fern arrived! I do hope we can work together in providing the most desirable solution for you and your plants! We're reaching out privately to offer some support!
The replacements were delivered in great shape! Thank you!
The trees came quickly. The FedEx guy delayed my delivery over a weekend. Some of the trees were damaged but are getting better.
Worst experience I ever had. Started by ordering a large batch of Cypress Laylands (45) total in 3 different orders. First, they took an inordinate amount of time which they don't tell you about before you order. Took month and a half to get first order! And every time I call (total of 2 or 3 times) they would give me a sad story of why it would take so long. After I received my order it was missing 2 trees which they supplied; however, my problems were just starting. After my cypress trees were planted by my trusted gardener of 10 years trees started dying, 1/3 of my order went to the grave. I contacted FastgrowingTrees.com and after unsuccessful attempts and sending them pictures of my first 7 dead tress not one, not twice, but three times, they finally sent me only 3 replacement trees and not the seven I was supposed to get. After contacting them again about the remaining missing trees and by now additional trees were getting sick they simply gave me the "statue of limitations defence and told me it had been over 30 days. TS! I decided to just go to HomeDepot, get the same trees but considerably larger (10 gallons instead of the 1 gallon they sent me) for a fraction more and if they die they just replace it no questions asked! Wish I had thought of that before. Moreover, they try to make you buy insurances to protect against sick trees they know they sent you.
Unlike several other online providers Fastgrowing trees.com actually ships fast, trees arrive in good condition due to good packaging. I have now received at least 8 + trees in the 5-8 feet tall sapling Stage (white oak, Red oak, maple, willow) since august this year and the plantings have all gone well.
I ordered several skip laurels from fast growing trees and they arrived in excellent condition within a few days! I didn't receive a confirmation email so I called the customer service number and within minutes had the confirmation sent to me. Overall, a wonderful experience!
Thank you for my beautiful trees! I will be ordering more next year.
We are so sorry to hear that your Red Japanese Maple Tree isn't doing well. We're reaching out privately to offer some assistance!