Trees.com

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Trees.com
trees.com

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Virginia
1 review
0 helpful votes
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Very happy with their service
April 4, 2021

I already bought a lot of trees. 2 died because of shipping in the cold and fast growing trees replaced them with no hassle. Then I ordered a very large order and 2 trees and a few plants were missing, contact them and they send me the missing ones with no problem. So buy with confident. Will order more later on.

Date of experience: April 4, 2021
Haiti
1 review
0 helpful votes
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Cherry lapin
April 4, 2021

Very nice tree. Healthy and promising. Customer service experience impeccable.

Date of experience: April 4, 2021
Massachusetts
1 review
0 helpful votes
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Healthy trees
April 4, 2021

My first experience with FGT wasn't the best. I received an orange tree that was heavily rootbound and needed some root pruning before planting. Within 2 weeks, the tree lost all of its leaves and never revived. I didn't realize that I could have reached out to customer service within 30 days for a replacement, but I had the 1-yr warranty and thought I'd see if the tree responded. Over the winter, I used my warranty and this time bought a smaller clementine tree that I think will be well suited to my sunny window. This tree had lovely roots and arrived looking very healthy. I also this time ordered a cinnamon tree that arrived in great shape.

Date of experience: April 4, 2021
Texas
1 review
0 helpful votes
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Blackberry Replacement
April 4, 2021

I received a handful of gorgeous fruit bushes! One was broken in transport and I received excellent customer service as I was shipped another blackberry plant within the week for free! Definitely will be back!

Date of experience: April 4, 2021
Utah
1 review
0 helpful votes
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Pretty good
April 6, 2021

I received a palm tree, it had travel shock, not looking good now, not sure if it will survive, they want me to wait, we will see

Date of experience: April 4, 2021
Cassidy M. — Trees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further!

Nevada
1 review
0 helpful votes
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Fruit cocktail tree
May 4, 2021

It said 3 different varieties on 1 tree. I got 2 peach and 1 plum. Customer service had every excuse in the book for a $200 tree, none of them were even reasonable. I even offered to send the tree back. My order was a total of $700. People spend that kind of money for a reason. I'll never give them a dime again.

Date of experience: April 4, 2021
Cassidy M. — Trees.com Rep
over a year old

We're so sorry to hear that your experience has not been satisfactory! We are reaching out privately to offer additional assistance.

California
1 review
0 helpful votes
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Healthy trees, poor shipping
April 4, 2021

My trees are absolutely beautiful! I had expected trees that were slightly smaller so was pleasantly surprised at the size. Shipping was a struggle. Both of my boxes were delivered upside down. I'm aware that this is not the company's issue so much as the shipping company, but it was a problem. One of my trees had not been cinched tight enough so when it arrived it had lots of exposed roots

Date of experience: April 4, 2021
New Jersey
1 review
0 helpful votes
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Good company
April 4, 2021

This is the second time I have ordered from Fastgrowingtrees.com and I am once again very happy. It's easy to order and the tree/plants/shrubs are great.

Date of experience: April 4, 2021
Idaho
2 reviews
1 helpful vote
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Very pleasant
April 4, 2021

After the first two walnut trees, when one had a damaged root system and wouldn't open the leaves, FastGrowing Trees sent me replacement tree in great condition within 10 days after my complaint. Customer service is great. Thank you.

Date of experience: April 4, 2021
North Carolina
1 review
0 helpful votes
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10 trees
April 4, 2021

Arrived early. Plants green and seemingly healthy. Already planted. We shall see how fast they grow

Date of experience: April 4, 2021
Minnesota
1 review
0 helpful votes
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Good service and product
April 4, 2021

I ordered the trees online and called to customer service to get more details on shipping and my order and all my questions were answered. Trees came healthy and with details on planting and growing tips.

Date of experience: April 4, 2021
Texas
1 review
0 helpful votes
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Love my black diamond crepe myrtle!
April 4, 2021

My order was processed expeditiously and arrived quickly in good oder. Planted it the next day and doing very well!

Date of experience: April 4, 2021
Massachusetts
1 review
0 helpful votes
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Pretty Ficus tree, Meyer lemon and rubber plant
April 4, 2021

All three of our plants were packaged well, all are healthy and look great!

Date of experience: April 4, 2021
Virginia
1 review
0 helpful votes
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Lemon/Lime Trees
April 4, 2021

Good prices! Shipped quickly and safely! Will use again!

Date of experience: April 4, 2021
Maryland
1 review
0 helpful votes
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Unmet expectations
April 6, 2021

I have ordered several products in the past and been pleased with how well they have done once planted. Red twig dogwoods, American beauty berry's and American Holly's all showed up as expected and thrived once planted. However the persimmons trees I just ordered are well below expectations for the price. They where tiny, had bad bends near their base and weak root balls about the size of a tennis ball. I paid for the largest trees (4-5 feet) so that I could get a good root ball and a jump on size to get me closer to fruit production. Instead I got sickly twigs. I will update after the spring if they exploded out and beat my expectations, but as of now I will not be ordering trees again from FGT.

Date of experience: April 4, 2021
Cassidy M. — Trees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further!

Oregon
1 review
0 helpful votes
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Will not be a customer in the future
April 5, 2021

Buy from a company that cares. My plant did not make it., It's not a two day shipment. Beware, my avocado plant was dried, and never recovered after watering it., I called, they said, no refund, they will send another avocado plant out. I am going to contact my credit card to get a refund. It was $99., now I have to fight to get a refund. What a waste!

Date of experience: April 3, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and have reached out privately to assist you further.

Massachusetts
1 review
0 helpful votes
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Great company, quality product.
April 4, 2021

Great company, quality product. I hope they grow - I live in a part of southern CA that can get hot.

Date of experience: April 3, 2021
Oregon
1 review
0 helpful votes
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Fresh fruit lover
April 4, 2021

Scrolling through your site was easy and it was easy to to place my order from. My order came in a little earlier than I expected. Unfortunately one of the trees was severely damaged. I called and asked what to do and was told to go to the site, fill out a damaged tree claim, take a picture of the damaged tree and e-mail it all back to them. I did this and the very next day they shipped out a replacement tree. I've received the replacement tree and like the rest of the order it's beautiful! Everyone was easy to talk to, understanding and very courteous. I give this company 5 stars in all departments!

Date of experience: April 3, 2021
Illinois
1 review
0 helpful votes
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A hawthorne tree and a kumquat tree
April 4, 2021

I called to make a change to my order after placing an order online. The lady who I spoke to on the phone was very helpful and friendly. It was a great experience. FastGrowingTrees has emailed the tracking number by Fedex.

My biggest disappointment is, Fedex delivery is late. It was supposed to arrive two days ago but I haven't received the trees yet.

Date of experience: April 3, 2021
Florida
1 review
0 helpful votes
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Beautiful Plants Found A New Home
April 4, 2021

Healthy, beautiful specimens arrived in great shape & were happily in the ground at their new residence in 48 hours. We were VERY PLEASED with the whole experience.

Date of experience: April 3, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
+375
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