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I ordered 2 year old rose bushes that were only 6" tall when delivered. I paid 3x the price at fast-growing trees of rose bushes that was more mature at our local nursery. Customer service offered a 15% discount - as opposed to sending me more mature plants. Convinced they sent me the 1 year old plant, not what I ordered.
Firstly, from Texas, so strict laws regarding citrus. When selecting texas as my region it still has no options to ship citrus to me, i have to call and order and they have to dropship from a nursery within texas which ended up being a huge mess. Was suppose to ship on a monday, then the following monday, then thursday, and that thursday noon i asked about my order and said it would be shipped that day and then got a call back 3 hours later saying my trees were out of stock and got a refund. First time buyer here.
We are so very sorry to hear this and are reaching out privately to further assist.
Found a beautiful tree to order as a memorial gift. Because it was still winter time, I was made aware that the tree wouldn't ship until the last week of March. Ease of ordering was great, tree was shipped when promised and came packaged carefully.
Very happy with my cherry tree looking forward to cherries
Well packaged plants, arrived quick. They perked up really well in our greenhouse after a week or two. They look great so far and I am excited to have them. I would use this company again for future tree purchases.
Love how easy the whole site is to use and how the site walks you through what are the best plants for your region. They really make it easy to have awesome plants!
Tr another business. They delivered trees which were completely destroyed. The second replacement delivery still has not arrived. One of the tracking numbers shows that it will arrive weeks after it was ordered.
We're so very sorry to hear this and are reaching out privately to offer some assistance.
I purchased a Monestra House Plant.The product rec'd was not only damaged due to packed poorly (I. E. not protectively packaged). It clearly not the same product represented in the website photo. The email addresses given didn't work after trying several times. Would not recommend this site nor purchase anything else from this company.
We're so very sorry to hear that your Monstera is concerning you in more ways than one. We are reaching out privately to offer some assistance.
Could only rate product 3 stars because we've only just received and planted so don't know how they will do.
I frequently buy plants online and have found fastgrowing trees to consistently provide very healthy trees, bushes and plants. I have probably placed at least five orders in the past few years and will continue to do so. I have not been disappointed. They are professional. The plants are very well packed. Larger than expected nearly every time. Reasonably priced and received quickly. I highly recommend fastgrowing trees.
I purchased an avocado and two fig trees. All arrived healthy. So far no fruit but excitedly waiting.
The trees arrived with the packaging so damaged I almost didnt accept the order, not that it was FGT fault it was the shipping company fault... I ordered 5,3 to 4 foot Black Hills Spruces and 10 1 to 2 foot Norway Spruces, except 1 footer doesnt look great but we'll see after its in the ground a while, the rest of the trees are healthy but the shape of the trees for the price of 110.00 it not worth it... I went to a local tree farm and got 7 footers for 150.00 per tree and a 6 footer for 125.00, if You could see those trees there is no comparison between them... The trees to the right are from a local tree farm and the ones to the left are from FGT. Sorry no comparison...
We're so very sorry that you were not completely satisfied with the way your trees look and are reaching out privately to offer assistance!
I had my order in with FastGrowingTrees.com for months and had not heard anything. When they didn't arrive when promised I called to see what was going on only to find out that they are now back ordered for another month!
We're so very sorry to hear your frustrations and are reaching out privately to offer you assistance.
Plants arrived nicely packed and in great condition. They are in the ground and on their way - fingers crossed!
Ordered 2 trees that arrived in perfect condition. FedEx was a day late with them so I was a little worried. Opened the box and these trees are already blooming! Planted them yesterday and they look GREAT!
Ordered a dragonfruit cactus. It shipped promptly but arrived split in two. The packaging might not have been adequate for this type of plant. The cardboard circle around the base did nothing to secure the plant in its loose pot, so I suspect it slid out in the larger carton and broke.
FastGrowingTrees.com shipped me a replacement very quickly when I raised this issue. The new plant arrived quickly but also had basically been launched out of its pot and had creases/bruises. I'd suggest better anchoring these plants when shipping somehow so they can't fall out of the pot, and/or better protecting the core plant and root system so such movement isn't critical to the plant.
Internet have bring facility to purchase things from our homes, but somethings are better done as the "old ways", do yourself a favor and go to a nursery, enjoy a good ride and find better products at better prices, the products the I have received do not even match the local products in my area, size, price, beauty of the plants. In the meantime I crossed my fingers to hope this plants will survive as they came half dead, wrapped in tiny boxes. And charging that much for "restocking fees", won't make it worth the trip to the post office. I hope this help someone out there.
We're so very sorry to hear that you were not satisfied with your order and are reaching out privately to offer some assistance.
Ordered a pink dogwood tree (3-4 ft.). Great communication about my order including keeping me updated on the order and shipping process. Order arrived on date expected. The tree arrived potted, with a moist soil mix and protection to keep it from drying out and spilling. Tree had new leaves on it and is perfectly healthy. I have since repotted it and hope to get it planted this week. The purchase experience met my expectations and will buy from FastGrowingTrees again in the future.
Ordered 2 Crepe Myrtle trees. They arrived dormant in large plastic buckets. We had them in the ground within 48hrs. After 2 weeks, they are doing well and starting to produce early season foliage (early April). Very pleased with the quality of these trees. Worth the price.
I have ordered several trees and I have to say they were in excellent shape when I received them. All of them are happy plants! I will be ordering more plants and trees for my my new garden!
We're so very sorry to hear this and are reaching out privately to assist you further.