Trees.com

The banana plant came damaged. It was immediately replaced with one in perfect condition.

All good from ordering to shipping received in good condition. And are putting in leaves.

Had a Good experience. I'm pleased. Will shop with you again.

Plants were kinda in poor shape, leaves were falling when I received them. Hopefully it'll recover

The trees were very green and seem to be in good health. I hope they produce and grow big and strang.

I planted a new backyard garden with trees from local suppliers. But this particular tree was hard to find and FastGrowingTrees appeared to be in right place in right time. The tree - well developed 6' apricot- arrived extremely well packaged with roots still moist and green leaves looking good. I planted it immediately and in two days it was doing good so far.

Shockingly poor response to non delivery of a tree in my order. 1st said it was shipped, then that it would be shipped next day, then that they consider the 'tickets closed because they hadn't heard from me, then sent me a link to their customer service Zendesk that didn't work. Pathetic response.

The tree was grown to close to its neighbor then pound improperly. When I said I was not satisfied the process made it impossible to get anywhere!

This tree does not look like a Colorado Blue Spruce at all. This tree is green not blue.
It came with a label called "Apache". I am very disappointed.
I wanted a true BLUE Spruce.

I was very disappointed in the sad shape my 7 avocado trees arrived in. The top of one tree was severed. Another tree has what appears to be black mold growing on the trunk and leaves. It looks very sick. I've ordered before from your company and have always been pleased, but this time was definitely not up to your normal standard.

The quality of tree is very good and we are quite happy with it. Their staff was friendly. I think they need to a few things that will greatly improve customers experiences:
1) If you are ordering a product that cannot be shipped to your growing zone, that information and date needs to be given to customer at time of order. I was told that my tree would ship in two days, but it didn't, my growing zone was not open for shipment. My order taker should not have told me that the tree was shipping in two days if it wasn't going to.
2) Clarify message about growing zones being opened. I received email about my growing zone was open for shipment - I did not understand what that meant - email needs to be specific - at the time I got email, I did not understand that my tree would not be shipped until zone was open.
3) When a customer asks for a ship date, give them the actual ship date, do not give a generic answer of one to two days - I call three times about ship date and every time I was told one to two days - the tree did not ship on time for any of my calls

I do want to be clear - at this stage, I am very happy with the tree - it arrived healthy and well packaged. I could not have picked out a better/healthier tree myself.

I was able to discern what trees I could grow in containers in my "zone" and was very pleased with the condition of the plants when they arrived...

The shipment was prompt and we liked the e-mail information received during the shipment stage. The trees were carefully wrapped, and are doing well after being planted.

A tree I ordered was damaged during shipping. Called Customer Service and received replacement tree the same week.

The tree has rust spots on the leaves and the dirt was soaked. Hope the tree bounces back

Tree with container is the way to ship, just placed in canvas bag is hard for transporting plant...

This site is easy to use. They have a great selection and respond quickly.

I ordered a tree from Fast Growing trees online, and it was shipped and received within a week! The tree came securely packaged and protected from jostling around in the heavy-duty shipping carton. It's 5' tall, exactly as indicated on their website, and there were no broken or dead branches. It's a very sturdy little tree, and I can't wait to see it grow!

Our tree came in a box with the roots secure in a 1 gallon pot. When I unboxed it and took it out to the back yard I noticed there were thorough instructions included that gave info on the size of the hole etc. After planting it and watering it, we didn't any changes for about 2+ weeks but just yesterday it started sprouting its first little leave which was a great sign (I think). Would for sure buy from Fast Growing Trees again.

My trees arrived healthy and ready to be planted. My small pine is already showing growth.