Trees.com

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Trees.com
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Texas
1 review
0 helpful votes
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Multiple tree purchase
May 11, 2021

I purchased five trees, two of which were damaged with multiple broken branches and one with the leaves in very poor condition. I have tried to bring the tree on which has what looks like either frost damage or disease and it remains the same. The other two broken trees were replaced, one of which looks good and the other arrived again with broken branches.

Date of experience: May 8, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to offer further assistance.

New York
1 review
0 helpful votes
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Great experience all around!
May 8, 2021

I was impressed with the navigation for the site, the description and accuracy of the products, the quality of the packaging, and the trees themselves. Everything was as described

Date of experience: May 8, 2021
Texas
2 reviews
0 helpful votes
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Arrived in good shape
May 8, 2021

Happy with my purchase and would buy from them again.

Date of experience: May 8, 2021
New York
1 review
0 helpful votes
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DEAD ON ARRIVAL Tree
May 11, 2021

The tree that I received was dead on arrival. The team at Fast-Growing Trees wanted me to plant the tree and wait 4 WEEKS! Meanwhile I have a dead tree in front of my house -- I might hang a FAST GROWING TREES SIGN ON IT! That was after the first delivery was sent to the wrong address! What is going on!

Date of experience: May 8, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Washington
1 review
0 helpful votes
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English laurels
May 8, 2021

English laurels arrived in great condition, packaged very well.

Date of experience: May 8, 2021
Florida
1 review
1 helpful vote
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Wisteria
May 8, 2021

Received the three wisteria vines I ordered, and was more than impressed with the care that was taken in preparing and boxing up the vines for shipping. I was absolutely astounded when I saw there were actually flower buds on the vines, which means these are very mature vines, indeed. I've had to hold them in a sheltered place before planting because of our late last frost/freeze date, but they're looking very healthy and happy.

Date of experience: May 8, 2021
Massachusetts
1 review
0 helpful votes
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Good experience so far
May 8, 2021

I ordered a tree based on other reviews. As they stated my 6-7 foot cherry tree arrived safely and was well packaged. It looked almost like a bare root plant so I was a little concerned. It is planted and seems to be doing well. The real test will be next spring when I see how much flowering I get. There were leaves on the tree but no sign of past flowering. Will try to remember to update next spring.

Date of experience: May 8, 2021
Texas
1 review
0 helpful votes
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Very Dissatisfied
June 7, 2021

Strawberry Hanging Plants were unhealthy and immature & overpriced!

Date of experience: May 8, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so so very sorry to hear this and if there is anything further we can do to help, please do not hesitate to make us aware.

Virginia
1 review
0 helpful votes
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Healthy plants
May 8, 2021

The hollies arrived in great condition and ready to plant.

Date of experience: May 8, 2021
Tennessee
1 review
0 helpful votes
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Pretty Good So Far
May 8, 2021

The Sales Rep was knowledgeable and very helpful about the selection of trees I was looking for and what needed to be done to ensure the best outcome for planting and care.
The trees arrived in a timely manner, although the two pear trees seemed very bare of leaves on arrival. All eight trees are now planted and seem to be doing just fine. They have already weathered a storm or two and seem really healthy.
Overall I am highly pleased with the whole experience and would recommend FGT to anyone interested in purchasing fruit trees.

Date of experience: May 8, 2021
Colorado
1 review
0 helpful votes
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Dead on arrival!
May 11, 2021

This tree arrived dead and now they want me to pay to have a replacement shipped. I don't think so.
You would be wise to avoid doing business with this unscrupulous company. I also tried to reach them by phone and my call was routed to a "call back". Trouble is, they NEVER call back. Save your money.

Date of experience: May 8, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved and reshipped free of charge but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Texas
1 review
0 helpful votes
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Okame Cherry tree
May 8, 2021

My experience that everything is going to great with this product.

Date of experience: May 8, 2021
Illinois
1 review
0 helpful votes
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The trunk is not straight
May 11, 2021

The navel orange tree the trunk is not straight a few inches from the bottom it had an earlier damaged or something but it's just not attractive the other thing is I ordered the peach trumpet bush in your description you say a lot of things about how it grows how it smells but you didn't mention not one thing about every single part on that plant is poisonous to humans and animals the leaves the stems the flowers even the roots I think that you should have a little thing saying that it's poisonous so where you could actually see it and read it if I would have known that I would have never ordered it I would have ordered something else

Date of experience: May 8, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Washington
1 review
0 helpful votes
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Stellar packaging of the tree. Healthy tree
May 8, 2021

The tree was very carefully packaged and it was well watered before it shipped. 7' tree arrived in amazing condition.

Date of experience: May 8, 2021
Illinois
1 review
0 helpful votes
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Happy with my lemon tree
May 8, 2021

Customer service was extremely helpful in handling any issues. My lemon tree looks amazing. Shipped fast and safely.

Date of experience: May 8, 2021
Virginia
1 review
0 helpful votes
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Great trees!
May 8, 2021

I ordered a cherry tree, redbud tree and crepe myrtle. All arrived in perfect condition, and as FGT said they would, they all are sprouting branches and leaves quickly.

Date of experience: May 8, 2021
Oregon
1 review
0 helpful votes
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So far, so good
May 8, 2021

Trees arrived quickly and were well packaged. They're doing good and looking healthy. Customer service was very helpful when I called with a couple of questions.

Date of experience: May 8, 2021
Kentucky
1 review
0 helpful votes
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Great Trees!
May 8, 2021

My 10 emerald green arborvitae arrived neatly packaged and in perfect shape. We ordered the root rocket and fertilizer as well. It's been several weeks and they are thriving. Will definitely buy more plants from FGT.

Thank you

Date of experience: May 8, 2021
Pennsylvania
1 review
0 helpful votes
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For the price the tree were scanty in leaves.
May 11, 2021

Root balls fell apart. Everything including the planting material was miniature.

Date of experience: May 8, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Ohio
1 review
0 helpful votes
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So happy
May 8, 2021

Shrubs arrived on time boxed really well and they look awesome now that they've been planted. Super happy with the whole process

Date of experience: May 8, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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