Trees.com

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Trees.com
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Connecticut
1 review
0 helpful votes
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Emails
June 3, 2021

Talk about an aggressive marketing campaign. This will be my third time trying to process an unsubscribe.

Date of experience: May 4, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear this. I have unsubscribed you from our promotional e-mail list. Please allow 24 to 48 hours for this to take effect.

Michigan
2 reviews
0 helpful votes
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3 to 1 apple tree
May 4, 2021

Quick delivery and our tree was in perfect condition.

Date of experience: May 4, 2021
Washington
1 review
0 helpful votes
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Sad my plants are not taking well
May 7, 2021

I'm sorry to say both my plants showed up with very droopy leaves I immediately planted them after I received that same day but nothing they are all falling off

Date of experience: May 3, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Minnesota
1 review
0 helpful votes
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Privacy shrubs
May 4, 2021

I ordered 20.1-2 feet tall and all were close to the 2' and in perfect condition! Priced around at local nurseries and was twice as much! Very happy with my purchase!

Date of experience: May 3, 2021
Utah
1 review
0 helpful votes
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2 of the trees were wrapped loosely
May 4, 2021

2 tree roots were wrapped so loosely that they got really bad transport shock. The other eight are doing very nicely but I think these 2 are pretty much dead.

Date of experience: May 3, 2021
Massachusetts
1 review
0 helpful votes
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Green Giant
May 4, 2021

The Green Giants are very healthy. I would definitely get more.

Date of experience: May 3, 2021
Texas
1 review
0 helpful votes
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Recent order.
May 4, 2021

Quick shipping. Good commuications. A little concerned with Apple tree. Very Wilted when received and does not appear to have improved since planting

Date of experience: May 3, 2021
Florida
1 review
0 helpful votes
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Unsatisfied customer
June 3, 2021

Palm tree's I purchased arrived with brown, broken and missing fronds. Palm tree images on web site are not what you will receive.

Date of experience: May 3, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear this. We have reached out privately to assist.

Georgia
1 review
0 helpful votes
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Purchase for A Loved One
May 4, 2021

I purchased a red dogwood tree in honor of a good friend that passed away.

Date of experience: May 3, 2021
Texas
1 review
0 helpful votes
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Great Customer service
May 4, 2021

1 tree was broken when it arrived. A quick phone call and a replacement was shipped immediately! So far they look healthy.

Date of experience: May 3, 2021
Massachusetts
1 review
0 helpful votes
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Not what I was expecting
May 4, 2021

I was really bummed that the blueberry bushes were so tiny and were essentially just sticks. I purposely bought these because they were supposed to be mature and could even potentially produce fruit the first year and these are nowhere near close to that. Since browsing local nurseries I can see that unfortunately the quality of the blueberry bushes I received were pretty poor.

Date of experience: May 3, 2021
Pennsylvania
1 review
0 helpful votes
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Plants arrived in bad shape
May 4, 2021

The site and customer support was great. However, when the Boxwoods arrived they were upside down. The plants fell of pots and it's was a very messy.

Date of experience: May 3, 2021
Tennessee
1 review
0 helpful votes
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Never heard back
June 3, 2021

I had a problem when I planted my tree and I emailed twice, requesting for advice and never heard back. Not sure my tree is going to make it.

Date of experience: May 3, 2021
Racheal S. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

South Carolina
1 review
0 helpful votes
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Healthy Stock
May 4, 2021

Trees were easy to order and arrived quickly. They were in excellent shape and were in an excellent medium.

Date of experience: May 3, 2021
North Carolina
1 review
0 helpful votes
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Easy to order, one tree great, the other tree...
May 4, 2021

The Red Haven peach tree was well defined and even had tiny peaches on it. Planted it, and it is thriving! The second tree Elberta peach tree looked like a Charlie Brown Christmas tree. Called Customer Service and was told to plant it. So far a month later, still looking bad. No rootball, not one leaf on it. I'm hoping for the best.

Date of experience: May 3, 2021
New Jersey
1 review
0 helpful votes
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Beautiful
May 4, 2021

They were very pretty came in good condition. All are very pretty and appreciate the fertilizer

Date of experience: May 3, 2021
New Jersey
1 review
0 helpful votes
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Over-Priced
June 3, 2021

Paid $300 for a tree and found dozens of them at Lowe's two weeks later for $100. Lowe's were fuller and more colorful as well.

Date of experience: May 3, 2021
Racheal S. — Trees.com Rep
over a year old

Be sure to sign up for our emails so you can receive exclusive sales and coupon codes!

California
1 review
0 helpful votes
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Max speed needs to mandatory for light plant(s) shipment
May 7, 2021

I purchased a coral bark maple tree, and selected regular speed (free) shipment. The package arrived a week later, very well packaged - however,
1) Due to almost a week on the road, the plant came out w/ withered tips on leaves; and,
2) The package should have included a specific repotting, care instructions/guide specifically for this kind of plants. I watered the plant thoroughly once before and once after repotting. A few days later, it started withering more, I was quite upset and about to toss this some $200 purchase in trash. Then I searched on line and found out this type of trees requires to be water thoroughly daily for the 1st week and then every other day on the 2nd week...

Date of experience: May 3, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Maryland
1 review
0 helpful votes
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Never right the first time
June 2, 2021

I received dead plants not just one time but many times I ordered online. They usually make it right but this time I ordered a goji which is dead within first week. Waited 2 weeks before reporting it. They asked me to wait another 4 weeks. Not happy
It's clearly dead. I will post pics here shortly

Date of experience: May 3, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear this. We have reached out privately to assist.

New Jersey
1 review
0 helpful votes
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Not perfect but customer service was!
May 3, 2021

Unhappy with a couple of things in my order but I sent pictures showing my plants and was treated like they wanted to keep a customer and they are!

Date of experience: May 3, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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