Trees.com

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Trees.com
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Illinois
1 review
0 helpful votes
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Mangled tree. No support.
June 3, 2021

I received a tree with all the growth broken off about a foot due to shipping multiple items in the package. Have written customer service 4 times with no response. My landscaping is set back a year and I recieved a dead stick much shorter than the tree I was suppose to receive?

Date of experience: May 4, 2021
Racheal S. — Trees.com Rep
over a year old

We are so very sorry to hear of the issues you has when receiving your tree! We are reaching out privately to gather further information to assist you further!

Vermont
1 review
0 helpful votes
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The plants came healthy.
May 4, 2021

After, I planted them, they immediately established themselves. I can't wait to see them grow.

Date of experience: May 4, 2021
Ohio
1 review
0 helpful votes
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Less than hoped for
June 3, 2021

Received my 5-6' olive tree within the correct time frame. Packaging was secure. The tree; however, is quite subpar for $200+. Very skinny and reminding me of the Charlie Brown Christmas tree. Branches are only facing one direction on the trunk as well. Not sure if it will ever grow to be a full looking tree… more likely to lopsided. Had hoped for more when spending so much money.

Date of experience: May 4, 2021
Racheal S. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Nebraska
1 review
0 helpful votes
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Peach, pear, apple, cherry and chokeberries
May 4, 2021

I received 2 boxes the peach, apple, and chokeberry all looked really good and perky out of the box and have done really well since transplant a week ago. The bing cherry and pear did not look so good in the other box. The pear is perking up since transplant, however I don't think the bing cherry is going to make it the leaves are still wilted and most are starting to turn brown.

Date of experience: May 4, 2021
Michigan
1 review
0 helpful votes
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Dead tree
June 3, 2021

I have a dead tree and I'm told to be patient. And your website wants to know how my experience is. How would u rate?

Date of experience: May 4, 2021
Racheal S. — Trees.com Rep
over a year old

We are so very sorry to hear of the issues you are having with your tree! We are reaching out privately to gather further information to assist you further!

Connecticut
1 review
0 helpful votes
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Emails
June 3, 2021

Talk about an aggressive marketing campaign. This will be my third time trying to process an unsubscribe.

Date of experience: May 4, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear this. I have unsubscribed you from our promotional e-mail list. Please allow 24 to 48 hours for this to take effect.

Michigan
2 reviews
0 helpful votes
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3 to 1 apple tree
May 4, 2021

Quick delivery and our tree was in perfect condition.

Date of experience: May 4, 2021
Washington
1 review
0 helpful votes
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Sad my plants are not taking well
May 7, 2021

I'm sorry to say both my plants showed up with very droopy leaves I immediately planted them after I received that same day but nothing they are all falling off

Date of experience: May 3, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Minnesota
1 review
0 helpful votes
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Privacy shrubs
May 4, 2021

I ordered 20.1-2 feet tall and all were close to the 2' and in perfect condition! Priced around at local nurseries and was twice as much! Very happy with my purchase!

Date of experience: May 3, 2021
Utah
1 review
0 helpful votes
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2 of the trees were wrapped loosely
May 4, 2021

2 tree roots were wrapped so loosely that they got really bad transport shock. The other eight are doing very nicely but I think these 2 are pretty much dead.

Date of experience: May 3, 2021
Massachusetts
1 review
0 helpful votes
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Green Giant
May 4, 2021

The Green Giants are very healthy. I would definitely get more.

Date of experience: May 3, 2021
Texas
1 review
0 helpful votes
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Recent order.
May 4, 2021

Quick shipping. Good commuications. A little concerned with Apple tree. Very Wilted when received and does not appear to have improved since planting

Date of experience: May 3, 2021
Florida
1 review
0 helpful votes
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Unsatisfied customer
June 3, 2021

Palm tree's I purchased arrived with brown, broken and missing fronds. Palm tree images on web site are not what you will receive.

Date of experience: May 3, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear this. We have reached out privately to assist.

Georgia
1 review
0 helpful votes
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Purchase for A Loved One
May 4, 2021

I purchased a red dogwood tree in honor of a good friend that passed away.

Date of experience: May 3, 2021
Texas
1 review
0 helpful votes
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Great Customer service
May 4, 2021

1 tree was broken when it arrived. A quick phone call and a replacement was shipped immediately! So far they look healthy.

Date of experience: May 3, 2021
Massachusetts
1 review
0 helpful votes
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Not what I was expecting
May 4, 2021

I was really bummed that the blueberry bushes were so tiny and were essentially just sticks. I purposely bought these because they were supposed to be mature and could even potentially produce fruit the first year and these are nowhere near close to that. Since browsing local nurseries I can see that unfortunately the quality of the blueberry bushes I received were pretty poor.

Date of experience: May 3, 2021
Pennsylvania
1 review
0 helpful votes
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Plants arrived in bad shape
May 4, 2021

The site and customer support was great. However, when the Boxwoods arrived they were upside down. The plants fell of pots and it's was a very messy.

Date of experience: May 3, 2021
Tennessee
1 review
0 helpful votes
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Never heard back
June 3, 2021

I had a problem when I planted my tree and I emailed twice, requesting for advice and never heard back. Not sure my tree is going to make it.

Date of experience: May 3, 2021
Racheal S. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

South Carolina
1 review
0 helpful votes
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Healthy Stock
May 4, 2021

Trees were easy to order and arrived quickly. They were in excellent shape and were in an excellent medium.

Date of experience: May 3, 2021
North Carolina
1 review
0 helpful votes
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Easy to order, one tree great, the other tree...
May 4, 2021

The Red Haven peach tree was well defined and even had tiny peaches on it. Planted it, and it is thriving! The second tree Elberta peach tree looked like a Charlie Brown Christmas tree. Called Customer Service and was told to plant it. So far a month later, still looking bad. No rootball, not one leaf on it. I'm hoping for the best.

Date of experience: May 3, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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