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I received a tree with all the growth broken off about a foot due to shipping multiple items in the package. Have written customer service 4 times with no response. My landscaping is set back a year and I recieved a dead stick much shorter than the tree I was suppose to receive?
After, I planted them, they immediately established themselves. I can't wait to see them grow.
Received my 5-6' olive tree within the correct time frame. Packaging was secure. The tree; however, is quite subpar for $200+. Very skinny and reminding me of the Charlie Brown Christmas tree. Branches are only facing one direction on the trunk as well. Not sure if it will ever grow to be a full looking tree⦠more likely to lopsided. Had hoped for more when spending so much money.
We are so very sorry to hear this and are reaching out privately to offer further assistance!
I received 2 boxes the peach, apple, and chokeberry all looked really good and perky out of the box and have done really well since transplant a week ago. The bing cherry and pear did not look so good in the other box. The pear is perking up since transplant, however I don't think the bing cherry is going to make it the leaves are still wilted and most are starting to turn brown.
I have a dead tree and I'm told to be patient. And your website wants to know how my experience is. How would u rate?
We are so very sorry to hear of the issues you are having with your tree! We are reaching out privately to gather further information to assist you further!
Talk about an aggressive marketing campaign. This will be my third time trying to process an unsubscribe.
We are so sorry to hear this. I have unsubscribed you from our promotional e-mail list. Please allow 24 to 48 hours for this to take effect.
Quick delivery and our tree was in perfect condition.
I'm sorry to say both my plants showed up with very droopy leaves I immediately planted them after I received that same day but nothing they are all falling off
We are so very sorry to hear this and are reaching out privately to offer further assistance.
I ordered 20.1-2 feet tall and all were close to the 2' and in perfect condition! Priced around at local nurseries and was twice as much! Very happy with my purchase!
2 tree roots were wrapped so loosely that they got really bad transport shock. The other eight are doing very nicely but I think these 2 are pretty much dead.
The Green Giants are very healthy. I would definitely get more.
Quick shipping. Good commuications. A little concerned with Apple tree. Very Wilted when received and does not appear to have improved since planting
Palm tree's I purchased arrived with brown, broken and missing fronds. Palm tree images on web site are not what you will receive.
We are so sorry to hear this. We have reached out privately to assist.
I purchased a red dogwood tree in honor of a good friend that passed away.
1 tree was broken when it arrived. A quick phone call and a replacement was shipped immediately! So far they look healthy.
I was really bummed that the blueberry bushes were so tiny and were essentially just sticks. I purposely bought these because they were supposed to be mature and could even potentially produce fruit the first year and these are nowhere near close to that. Since browsing local nurseries I can see that unfortunately the quality of the blueberry bushes I received were pretty poor.
The site and customer support was great. However, when the Boxwoods arrived they were upside down. The plants fell of pots and it's was a very messy.
I had a problem when I planted my tree and I emailed twice, requesting for advice and never heard back. Not sure my tree is going to make it.
We are so very sorry to hear this and are reaching out privately to offer further assistance!
Trees were easy to order and arrived quickly. They were in excellent shape and were in an excellent medium.
The Red Haven peach tree was well defined and even had tiny peaches on it. Planted it, and it is thriving! The second tree Elberta peach tree looked like a Charlie Brown Christmas tree. Called Customer Service and was told to plant it. So far a month later, still looking bad. No rootball, not one leaf on it. I'm hoping for the best.
We are so very sorry to hear of the issues you has when receiving your tree! We are reaching out privately to gather further information to assist you further!