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Per my request they delayed shipment so I could get the sites started. The 3 crabapple trees arrived in excellent condition, full of leaves and one already had flower buds. All 3 were beautifully formed and well packaged. My neighbors were also impressed. I will definitely buy from FastGrowingTrees in the future.
My lemon tree arrived healthy and beautiful. I love it and can't wait to watch it grow.
We received our azaleas and they were full and beautiful!
For the price paid for shipping, a couple of the products showed up in rough shape. One (a blueberry bush) actually sprouted mushrooms and is not thriving.
Plants were all broken and mangled when they arrived 1 or 4 did not survie and the other 3 and struggling having arrived with most of their shoots broken. Additionally communication has not been great, did not receive emails about shipping then I called and they said they would send me a shipping tracker, it never arrived. I posted a complaint using the form online and supplied pictures of the broken plants. I have never received a reply.
We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!
I received my tree 2 weeks and 1 day ago. I planted it right away and have been taking good care of it. It has been growing leaves already, and I am beyond happy because of it. I was scared because it took about a week to get to me so I thought it was going to dry out.
Unfortunately the plant, Monstera arrived with many broken leaves and stems. Package was not packed well, plant slid to top of box and all the weight was on the greenery. Very disappointed
We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!
Packing could have been better as two very differently weighted plants were put together crushing one and breaking the other since not properly secured in travel. Boxes were extremely damaged with no real package identification.
The ordering process was easy. But the product was a bit disappointing on arrival. It was smaller than anticipated, for the money. It was packaged in a planting bag, but the bag fell off and the exposed roots were minimal. I planted the tree with the soil from the bag and hope that it will take.
My online shopping experience itself was great. I easily found plants that were good for location, growth, and sun. The actual shipment was disappointing. Over $500 of plants were stuffed in two boxes... and the heavier items broke off many of the limbs of smaller items. I probably would do a single item, but caution against multiple items.
It was a great experience and my bushes are doing great
I already expressed my experience. It sure why I was asked to share it again. Customers just need to be aware that the quality is no better than your local store and no exaggeration, 6 times cheaper.
We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!
FastGrowingTrees website has so much to choose from. We found exactly what we wanted. Their shipping is fast and their customer service is A+! We had a concern and their customer service team was prompt and very helpful. We will most definitely purchase from FGT again and highly recommend them.
We've purchased from them before and have had good luck. We went nursery shopping for a new yard tree and really liked a Sweetbay Magnolia we saw. Checked and compared prices between the nursery and this site and they came in around $50 less for a 6-7 foot tree according to their site and that included paying extra for being oversized. When we got the "tree" we were shocked. It was a staked and supported twig with no actual branches and no more than 35 leaves on the entire tree. This THING would be embarrassing to plant. I complained that what I received was not a tree and all they would say is to plant it and it would be fine. BS. A tree should be beautiful when planted, not painful to look at and hope it will someday be beautiful, especially for the price paid. I should have just paid the extra $50 and gotten the beautiful tree from the local nursery that came with the same warranty.
Update: Fast Growing Trees offered a %15 refund. Not that great but I don't want the tree to be sent back and die. So I accepted and will plant the tree. On a side note, I went out and purchased another Sweetbay Magnolia from a local nursery. As I mentioned before it was about $50 more than the websute hut came with a 2-year rather than a 1-year warranty. Was much larger and leafier (granted it is a clumping variety). Picture of the new tree is attached so notice what you get going local rather than mail order.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Tee took too long to ship and the roots were dried out!
We are so very sorry to hear this and are reaching out privately to offer further assistance.
We had no way to transfer a tree in our car, but this company was able to ship for us. Quick delivery and follow up
We ordered a Japanese maple tree and received it quickly. It was nicely packaged ready to plant. SO FAR SO GOOD. It is too soon to tell how well it grows.
The only thing I found fault with was when I the fig tree from it pot to plant in my pot there was a grub worm in the roots of the tree. I checked for more, but that was the only one I found
The trees and bush o ordered were delivered on schedule and packed properly. Very happy with quality and service.
My plants were correct and happy with that, my small issue was that they must have got knocked around during shipping a few of the plants had several broken branches, we planted them anyway and they are doing fine coming back like champs.
We are so very sorry to hear this and are reaching out privately to offer further assistance.