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I have been pretty pleased with my purchase. One of the trees was a mess when it was delivered. It somehow came unpacked and the plastic holding it was torn and dirt everywhere. I was able to get it replanted and it is doing well. I will purchase again from this company. My little trees are sturdy and thriving.
The individual I dealt with on the phone was both knowledgable and helpful. I was able to identify all that I was looking for and the resulting plants are doing well having arived in only a couple of days with the soil still good and moist. Care was taken to be sure all would be undamaged. Good job for all.
I recieved my order damaged from the shipping company and they sent me out a replacement tree right away.
Very happy with our new tree and will be buying a lot more from here in the future! Definitely recommend.
I was looking for a well grown crape myrtle tree and finally found the one I wanted at Fast Growing Trees. It arrived quickly, looking very good. I planted it the same day that I received it. That has been to weeks ago and the tree is doing extremely well. It already has new growth on it. I am very well pleased.
Ordered 10 2-3' trees to create a privacy fence along the neighbor's rail fence. Arrived promptly, well packaged. Was able to plant them within 2 days of arrival. So far so good. I will post a "beginning" photo, and if I can come back and edit review I'll post an "end of summer" photo. Trees were planted in April, 2021 in northern Michigan.
Received the Maple and Lilac yesterday. They look really good other than a couple of broken limbs on the maple. The Magnolia is still in transit. Lilac being planted today and hopefully the Maple tomorrow. I am really hoping they do well.
I've been trying to grow a Wisteria on my arbor for a long time.
The one I received is so much more advanced in it's growth than I've ever seen on other mail order sites and the cost was reasonable.
The trees seem to be ok, but when they arrived they were everywhere in the box. The soil was was mostly out of the pot, and there aren't a nice root base on the trees. Hopefully they will survive and grow.
I was unhappy with the quality of the trees that were delivered and the state with which they were delivered. They had a lot of broken branches and I'm hoping that they'll recover.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Plants were delivered upside down. Everything broken off
We are so very sorry to hear this and are reaching out privately to offer further assitance!
I ordered a lemon and lime tree. Lime trees were on back order but I was never notified. Lemon tree was not shipped. After two weeks, I made an inquiry. I am told the lemon tree will now be shipped.
We are so very sorry to hear this! It seems as if your replacement order has been shipped and delivered! If you were to have any questions or concerns with that, please let us know. We would love to help!
Excellent shipping and packaging, trees arrived in great shape and are doing great. I would definitely order from here again. Thanks!
The fauna was a bit beat up from shipping. Some broken foliage.
Ordered four items they were all unhealthy and asked to return them and they said no
We are so very sorry to hear this and are reaching out privately to offer further assistance!
Smaller and more scraggly then imagined. I worked in a greenhouse so I understand everyone doesn't get the best plants. Hopefully it will grow and develop in the coming years. I did go to southern states and see a tea plant 5 times the size for $20 more so there's always that.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
I ordered three peach trees from FGT. They arrived two days after they were supposed to with lots of leaves lost during the transport. They were packaged well and in good shipping boxes. I think the extra stress of the travel days impacted the trees overall health. I thought they'd come back with proper care so I planted them right away. Two trees look to be coming back strong, but one looks like it isn't going to make it.
A root supplement was missed in my original order and customer service was excellent.
We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!
I have purchased around 10 trees and shrubs from FastGrowingTrees and been extremely satisfied. They are always big, beautiful plants and they do well after planting. I love the way they package them and the speedy shipping. It's amazing that you can just order practically any tree or shrub you can think of and get it a few days later. I had a problem last year because the shipping company didn't deliver two trees and two shrubs in a timely manner and they weren't doing well when I finally got them, and FastGrowingTrees sent me new plants right away. Excellent customer service!
We were so happy to get our trees, they came on time and we're all ready for the ground. They've been growing for about a month now and they look fabulous. They're very good quality, healthy trees. Excited to continue watching them grow. Thank you!
The service people, I'm sorry I don't remember the gentleman's name, was very helpful, answered all my questions without any hesitation. Knowledgeable
Great service, great product. The tree arrived on time, in great condition. The only issue I had was when removing it from the box the roots came out of the burlap sack of dirt so I was worried it wouldn't survive but it seems to be ok. The other thing that would be great is including the post to tie the tree to. I'm guessing that's not included to save on shipping? Really looking forward to years of shade as soon as my little tree grows up. Thanks!
We are so very sorry to hear this and are reaching out privately to offer further assistance!