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I made mistake to order the expensive trees- never do again
Bought 2 trees for Mother's Day. Lemon doing well. Olive dried out and looks dead and has almost no root system. These weren't cheap so I bought the warranty too. Tried to get them to replace the olive tree but because there is a little bit of green under the bark they won't. So now I need to care for my dried out stick until it magically come back to life or my monthly scratch test doesn't have any green. Then hopefully they will honor the warranty, but I'm not hopeful.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
This is really the first time I ordered for plants online... I bought the climbing roses, Plumeria and also received couple of small maple s free.
The order was delivered on time and the plants came packed well
Easy to order and had what I was looking for because I have this in my yard
Great! Very happy. Both plants arrived in great condition. They were packed very well. Great instructions on planting.
Don't think I will buy from the company again!
Said plants were 1 to 2 foot NOT even close, maybe 8" to 10"!
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Easy selection. Fast shipping. Great packaging and good quality products.
Plant that I originally received had several torn and severed leaves in the bottom of the wrapping. There was one new leaf growing which made the plant look one sided because three of the bigger leaves were broken off.
I am so happy with the replacement. It is fuller and has four new leaves growing.
I just planted the pink dogwood. It's too early to evaluate. Ask me next spring.
Please do not hesitate to make us aware if you need anything at all. We would be more than happy to help!
The trees arrived at my door. I planted them three days later. They are doing great. I am glad I ordered them. It was so easy.
5 Gallons is a standard volume measurement. Advertising a plant in a 5 gallon container brings certain expectations to the size of the pot. To receive a plant in what is about the dimensions of a gallon of milk and be told it is a 5 gallon container is at best misleading. When I questioned the size of the container they provided dimensions of 11 inches tall by 9 inches wide and said that is a 5 gallon size that I received was an industry standard 5 gallon size. So according to them the entire industry misleads the public. This is my last purchase from this misleading company.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
I purchased a crape myrtle and a red twig dogwood. Both well nicely packaged and arrived in good condition.
We were well pleased, from speaking to a representative, ordering and receiving our trees. They were healthy, well packaged and arrived in a timely manner.
Called to ask about some different options for a privacy boundary and was very satisfied with the excellent support. My trees were delivered fast and in good shape. Will definitely buy from them again!
My Leyland Cypress's arrived in good shape - they were the smallest size available, and time will tell if they are strong enough to flourish.
I call them just to be sure they have the trees on stack and they told us they do have those ready to be shipping to us we pay them and we start preparing the holes for planting 5 trees but 10 days passed and those trees never arrived
We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!
Disappointed nothing else to say the tree was not in great shape
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Easy selection and quick delivery. Tree is still alive so no complaints... for now...
I love my tree, but not the fedex driver where i had to go next door to get my shipment
My tree arrived in good shape although it was smaller that imagined but after planting it the leaves grew bigger and it look very healthy. Cannot wait for it to grow and experience the red in autumn.
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