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The service was good. Easy access to find what I was looking for, easy to go through the purchase process. Unfortunately, the tree (a rose tree) didn't like the transport at all. It arrived with more than 30% of it being dried out and dead leaves. Only one of the rose survived, and lasted 36 hours. In the first few days, regardless of rehydration, another 25/30% of the tree went bad. We are hoping that it will not take more than one cycle to nurture it back, but that might be wishful thinking.
I learned the rainbow eucalyptus I ordered had a 100-foot root span and grew up to 70 feet tall only after researching once I received the trees and my friends looked at me in horror when they learned I intended to plant them very close to my building. Had they not alerted me, I would have had a big problem down the road. Additionally, it's not your fault, but the box arrived upside down, with the trees on their heads, leading to several broken branches on one of them.
My Myers lemon tree came with spider mites, and I haven't been able to get rid of them in a month. It isn't healthy, and I'm concerned the mites will spread to my other plants.
Meijer lemon I ordered was tiny compared to the one I could have bought from McDonald Gardens at an enen less price. Same is true with the $99 pomegranate which was described as 3 ft but the one I received was less than 2 ft.
I paid way too much money for a 6 foot twig with a handful of leaves at the top. This tree looks like a skinny twig and was way overpriced. I went to my local nursery and replaced it with a full male ginko tree the same hight for $40 less than the one fast growing trees sent me. Very poor business practice to tell people they are shipping a 6 foot tree and then get a skinny twig with barely any roots in the mail.
We are so very sorry to hear that you are not satisfied. We are reaching out privately to offer further assistance.
Very misleading. What you ship is not worth the purchase or shipping price.
I am a certified arborist, I know how to plant and care for trees. 3 out of the 7 trees I purchased died within 6 months of planting them. I should have purchased locally as other companies warranty their tree for 1 year.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
I ordered 2 trees, one was broke when it arrived. I called customer service and had a replacement tree within a week.
A very bad experience with FastGrowing they sent bad tree after planted it dead in few days
We are so sorry to hear about your experience! It looks like we’ve since been able to resolve this, but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!
I was super excited for my trees because I planned to have them grow with my new born baby. The package was delivered facing completely vertical even though it stated on the box that it should be put horizontal. The top broke off on my one tree and some branches off the other. I know it's probably not your guy's fault but it's still a little upsetting.
Quality tree, shipped promptly, in good shape. Tree is doing well
The palms arrived in good condition. The palm is already starting to grow.
I ordered a tree for my wedding 3 weeks in advance. I was told it would be delivered by a few days before the event. The tree did not show up, customer service stated that they forgot to send it.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
So disappointed. Really wanted these trees and ordered them. Then cancelled
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Plants were well packaged and arrived in good condition.
Ordered a tree last November that has yet to sprout anything despite showing green on the scratch test. Is it possible for this tree to still be in dormant stat after all this time?
We are so very sorry to hear this and are reaching out privately to offer further assistance.
The Skyrocket Junipers I ordered arrived promptly and were well packaged. They have been planted and watered regularly with root stimulant. I look forward to seeing them fill out and mature.
I ordered 3 trees and they came in healthy with leaves and nicely packed.
Great customer service and quick free shipping to Michigan.
Can't wait till next spring for my first few cherries
Great experience overall. Shipping was extremely fast, as advertised. I received my tree in the mail 2 days after ordering.
We are so very sorry to hear that you are not satisfied. We are reaching out privately to see if we can assist you further.