Trees.com

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Colorado
1 review
0 helpful votes
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Coral Japanese Maple
June 22, 2021

Tree came all dried up. Trunk was still green but 80% of the leaves were brown and shriveled up. I planted the tree we'll see what happens.

Date of experience: June 14, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

California
1 review
0 helpful votes
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Disappointed
June 22, 2021

There's no reason to write more description than the title states. Please do not send any more offers or emails to me.

Date of experience: June 14, 2021
Racheal S. — Trees.com Rep
over a year old

We're very sorry to hear how your plants arrived but glad we could make it right!

Georgia
1 review
0 helpful votes
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Lemon tree
June 14, 2021

It arrived w main branch broken- and it was replaced ASAP! Than you

Date of experience: June 14, 2021
Connecticut
1 review
0 helpful votes
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Happy with purchase
June 14, 2021

I bought a northern red oak. It arrived quickly and was what I expected.

Date of experience: June 14, 2021
Arkansas
1 review
0 helpful votes
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Great Customer Service
June 14, 2021

I ordered 16 black bamboo plants but only 8 arrived via FedEx. The ticket and email follow up from FedEx said all 16 had been delivered but only 8 had. I called Fast Growing Trees on a Sunday and told them of the problem. Fortunately there were more black bamboo left and they put 8 more out for delivery and they all arrived at my door just a few days later, much to my relief and appreciation.

Date of experience: June 14, 2021
Colorado
1 review
0 helpful votes
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Well Packaged
June 14, 2021

I've never ordered trees online so I wasn't sure what to expect. But they were well packaged. It has been three weeks now and they seem to be doing OK. My only complaint is that one of the evergreens arrived and it was slightly brown on top so I'm hoping it doesn't die.

Date of experience: June 14, 2021
Wisconsin
1 review
0 helpful votes
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Broken trees but..
June 14, 2021

When the trees arrived they were boxed and the box was bent in half. Subsequently, the trees inside were broken. This was no fault of fast growing trees, except that they should know this to be a problem. I doubt we were the first to have this experience. They replaced them at no extra charge. However, I had to make new plans to take the trees to the cabin

Date of experience: June 14, 2021
New Hampshire
1 review
0 helpful votes
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Dead plants
June 22, 2021

Everything I ordered (500 dollars worth of plants and trees) died within 2 weeks of receiving them.

Date of experience: June 14, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear that your plants haven't done well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

New York
2 reviews
0 helpful votes
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Damaged on arrival
June 22, 2021

Both redbud trees I ordered had snapped and damaged branches on delivery. I am very disappointed
In the condition of the product as it was received.

Date of experience: June 14, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

New Jersey
1 review
0 helpful votes
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2nd order
June 14, 2021

Ordered trees a year ago. I had a couple that didn't make it, took some pics, followed instructions and I was promptly hassle free given a full credit. Placed a new order with my credit new trees arrived (different type)... I think these one are going to do much better.

Date of experience: June 14, 2021
New York
1 review
0 helpful votes
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No good
June 22, 2021

Blueberry plants died I did everything to do wen I planted

Date of experience: June 14, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry for how your plants arrived! Please forward us some photos and we'll be happy to help make it right!

Utah
1 review
0 helpful votes
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We ordered a number of plants and trees as they had a selection we couldn't find locally. Unfortunately, almost all of them arrived shriveled up, brown and some actually dead. Customer service told us they couldn't help if the root ball was in good shape. Some were ok others weren't. I would have never purchased plants that looked like this at full price. Plants in this condition are usually sold for $5 on the clearance rack.

Fast growing trees shouldn't ship much past the Mississippi unless they fix their shipping. It took about 7-10 days for our plants to make it out west, and by then, they are near death. I will never purchase here again.

Date of experience: June 14, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear about your experience! We've reached out privately to help!

Ohio
2 reviews
0 helpful votes
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Cleveland select Pear tree
June 22, 2021

I am so disappointed in the cleveland select pear tree I received. It looked like it was a nice tall tree until it got cut in half before putting it in the shipping box. Tree looked terrible. I complained and was told the trees are all sent that way. The leader on the tree was a thick one and by chopping this tree in half, it has stressed the tree and makes it vulnerable to insect infestation. It looks like the only reason it got chopped was to get it to fit in the box, no other reason. By doing this it will take longer for a new leader to grow and I wanted a whole tree to start with.

Date of experience: June 14, 2021
Racheal S. — Trees.com Rep
over a year old

We are very sorry that your tree arrived in this condition but glad we could make it right with a full refund!

Alabama
1 review
0 helpful votes
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Lemon and avocado trees
June 14, 2021

We have planted both in pots our deck. So far, so good. I think I will know more after they have grown for a few months.

Date of experience: June 14, 2021
Texas
1 review
0 helpful votes
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Inaccurate description
June 22, 2021

The rose tree I received was small and unhealthy. The leaves were yellow and wilty. I am concerned that the plant will survive. Way overpriced for the condition and size. This is the first and last purchase from Fast Growing Trees.

Date of experience: June 14, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your plants! We are reaching out to get some photos so we can assist you further!

Texas
1 review
0 helpful votes
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Fast growing trees
June 14, 2021

My trees are growing good. I have lost one but hoping it will come back. I'm exciting to watch them grow

Date of experience: June 14, 2021
Tennessee
1 review
0 helpful votes
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The trees I bought died after 3 weeks
June 22, 2021

...

Date of experience: June 14, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear that your plants didn't do well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Tennessee
1 review
0 helpful votes
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Chinese Fringe Tree
June 14, 2021

I have ordered from Fast Growning Trees before and was very pleased. We moved and so I ordered the Chinese Fringe Tree I had ordered in the past. The tree this time is definitely not as good as the other one I had gotten. It is much smaller and not many branches or leaves. I hope it will get better soon.

Date of experience: June 14, 2021
Massachusetts
1 review
0 helpful votes
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Those falling leaves
June 14, 2021

The leaves on my Avocado tree turned brown within a week an most of them fell off.
I was told to replant in a large pot (which I did within 2 weeks) and changed the soil
Support told me to call back in a few weeks to see if I get any new leaves.
So far, no new leaves. I guess I will be calling back

Date of experience: June 14, 2021
Vermont
1 review
0 helpful votes
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Satisfied
June 14, 2021

Your survey would not let me click the last star, but I am very satisfied with your products and your service. I would recommend you to anyone, and will.

Date of experience: June 14, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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