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G, although the tree is not dying, it feels a little bad
I ordered some grasses, shrubs and sedum for my front landscaping. The sedums were huge and full and very healthy. The grasses were healthy and I was happy with their size. The shrubs I ordered were a great size and healthy as well. I received 4 shrubs and one of them died. It was a little smaller but looked fine when I received it. I dont think I got it in the ground soon enough, but luckily, I had enough to fill the space where I wanted them planted. I received 20 plants in all and I was very happy about the service, the packaging and the health of the plants. For the money I spent, I was very satisfied and would highly recommend.
By the time I got the tree the leaves where dead. The tree root bulb was dry and the dirt around the roots was like sand.
We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!
People discouraged me from buying an olive tree. But I am so happy with my Arbequino (sic) from Fast growing trees and was excited to see it already had olives on it.
My tree was deliver in very poor condition.The leaves had holes in them, and the root ball wasn't in very good condition.
We're sorry to hear about the concerns with your tree when it arrived! We are reaching out to get some photos so we can assist you further!
I bought a Red Rose of Sharon tree (their description of the tree). It flowered a light purple. When I contacted them they said that was to be expected. Then why would you call it a ‘Red' anything?
We're so sorry for the confusion about the color of the flowers! The Red Rose of Sharon Tree delivers stunning ornamental appeal with deep maroon-purple blooms that last for months.
We received our trees. They were in perfect condition. We planted them about a month ago and they seem to be growing well. We have really had trouble getting local trees to grow. These seem to be doing so well. I am excited to see if they are doing this well next summer.
Ordered 4 trees and fertilizer. They held the trees until we were ready and delivered promptly. One tree we notices the top was broken off, sent pictures and they wonderfully replaced it. All are planted now as directed and we're waiting. Reviews were great.
3 of my lilac bushes were dead upon arrival. They were immediately replaced. Thank you
The mockorange I ordered had to sit a while until its bed was ready, and it survived beautifully and is now looking great!
The trees were VERY tiny. For nearly $200 I got two tiny trees that I could have bought locally for about $30 apiece. And I ordered three other items that did not arrive. I called customer service and they then sent ONE of the missing items. I had to call customer service to request the remaining missing item. I feel so sorry for anyone who works in customer service for this company! I bet they get yelled at all day by people who have been ripped off by this company!
We're so sorry to hear that your plants were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
I ordered a tree in May to be planted in July for a memorial for my husband's mother who recently had passed away. They said they would hold onto the tree until I needed it shipped the 4th week in June and ship then. When I called to confirm shipment around June 14 the company informed me that they did not have the tree which I ordered and paid for. They said. Sorry about that... we will refund your money. Now I have to find another tree for our memorial. I will never shop with this company again.
VERY DISSATISFIED.
We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We do sincerely apologize again for the inconvenience!
Our children gave us funds to buy a pear tree as a Christmas gift. Our little tree arrived safely and appeared extremely healthy. We followed planting instructions and are happy to say "Perry" is thriving fantastically!
Average quality of plants and overpriced... the palm could be purchased loclly and better quality for $0 or less, the Olive tree was not worth the price...
We're so sorry to hear that your plants were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
One, These prices are ridiculous for plants. Not worth the price. Two, Customer service is mediocre, they will tell you that you're plant is alive and make it difficult for exchanges or returns.
We're so sorry to hear that your plants are not recovering after shipping! We're reaching out privately to help you get some replacements!
I bought two trees. Both arrived quite fast and were in good shape, I put them straight into the ground and they both have new leaves coming out and seem to be doing well. Excellent service overall.
Arrived, half dead, and there were branches on only one side. The branches on the other side had all been cut off.
We are so sorry that we never received your photos! We have reached out privately!
Took a chance and ordered trees and bushes on line. So glad I did! Very satisfied with the handling and packing.
My trees were well packed. Gently laid out together in a well planed and made box that protected the trees from damage. There were plastic bags over the pots to keep the trees moist. The trees were well rooted in there pots but not over rooted so the dirt and root ball clung together when slipping them into their holes.
I bought 2 cherry trees and 2 blueberry bushes on line. I thought I was getting 4-5 ft tall cherry trees. All the trees and bushes were shipped togetter in one 10" x 10" x 36" box. Even counting the roots the plants were only 3 1/2 ft tall. One cherry tree was growing at the crotch about 2 ft off the ground. The other had only one leaf at the top which eventually fell off when a few more grew at the bottom. Blueberry bushes were ok but overpriced. I purchased 6 more bushes (same height) for $12.50 each (half the price) at a local nursery.
We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!