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Two of the 3 trees we bought were good, the third was not. Shipping with your company was a mess. The trees were shipped on Saturday and supposed to arrive Wednesday. They did not. We didn't get the trees till the following Sunday, that's 8 days in transit. Unacceptable! The health of the trees suffered, the maple tree probably won't make it!
Great process, in the end everything worked out and I'm eager to watch my bushes grow.
Arrived very fast and in very healthy condition, very impressed.
Came in well packaged and taken care of. It also came with guides on how to care for my olive tree.
This is the first time I shopped on this site. My boyfriend loved his Bay Laurel Tree. Thank you for speedy delivery and beautiful live tree.
Packaging was done well, all plants are good so far
I would not purchase these plants as delivered if I saw them at a nursery, Lowe's or even Home Depot. The box does not even indicate which end should stay up, because of this the plants crush and mash each other.
My tree arrived intact and safely. I could have bought the book on growing an avocado tree but I was so sure that some sort of minimal instructions would come with the tree regarding sunlight and watering. Google helped out with this, but for the cost for the free you would think that some sort of minimal instructions would have come with it.
The trees can't be fast growing if they're dying. Customer service is good but I am extremely disappointed in the quality and condition of the product
We're so sorry to hear how your plants arrived but glad we could get some replacements out right away!
Our first tree arrived damaged and after sending pictures, they replaced it with no issues. Very satisfied with the new tree. It's perfect. We can't wait to plant it
Arrived beautifully packed and ready to be planted.
I am so impressed with my purchase! Not only did the hydrangea I ordered arrive quickly, but it was so big and healthy! I am so pleased!
Second time ordering from FastGrowing Trees. Delivery was smooth and fast and love all my plants. They were in great condition and established well and quickly.
Fast shipping, carefully packaged, beautiful and healthy plants and trees.
No problems or issues. Trees were in good shape when received and are still alive.
Poor quality plants delivered in dry condition. Several did not survive.
We're sorry to hear about the experience you've had so far and that we have not received your email! We have reached out privately to help!
All trees appeared stressed, one dead. Also, plants smaller than expected for the money.
We're sorry to hear that your trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!
I ordered a 3 to 4' Red Japanese Maple tree for $69 and what I got was a twig with barely a root ball with sick looking leaves riddles with holes. I wouldn't paid $9 for it if I'd seen it for real instead of the beautiful glossy pictures on their web site. You can do WAY better going to a local nursery or even WalMart or Lowe's. NEVER AGAIN! The best they would is a 50% discount but that's still money for nothing because it's worthless to me
We're very sorry that your tree wasn't what you expected! Keep in mind that we are a nursery and are selling young plants so this is pretty typical of a 2-3 ft plant. We're glad we were able to help with a discount!
Sent me dead plants I called the day I opened them and was told to let them get used to the environment. It had nothing to do with the environment the plants were sick. Very sick. It took me a week and a half to get my issues resolved. Like pulling wisdom teeth to get a response from them and get my money back. Horrible inwill never buy from them again
We're so sorry to hear how your plants arrived! Shipping stress can cause a plants leaves to wilt and even fall off, but they almost always make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. We appreciate your patience and are happy we were able to assist you with a refund
Tree arrived in good timing and lively,& fully leafed.
We are so sorry for your experience! It looks like we have replacements on their way! Let us know if we can help with anything else!