Trees.com

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Trees.com
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North Carolina
1 review
0 helpful votes
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Trees
July 5, 2021

We ordered 50 plus trees. I was skeptical and unsure how they would be shipped so when multitudes of boxes arrived I was overwhelmed. Took a while to unpack. Evergreens were in great condition. Deciduous trees had couple of broken limbs and looked sad. A call to customer service and they were kind enough to send me three replacements.

Date of experience: July 5, 2021
New York
1 review
0 helpful votes
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Thuja Green Giants
July 5, 2021

I can tell better in another year or two when they gain height. The cedars arrived promptly and in good condition.

Date of experience: July 5, 2021
New York
1 review
0 helpful votes
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Wouldn't recommend
July 9, 2021

Came a lot smaller then expected (it was the minimum said height at best) and some parts were brown I hope it lasts then went to Home Depot saw the same tree at 1/4 the price. Love and learn

Date of experience: July 5, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

North Carolina
2 reviews
0 helpful votes
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Shade Tree
July 5, 2021

This was so easy and quick to order. Best place to shop for trees ever.

Date of experience: July 5, 2021
Texas
1 review
0 helpful votes
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Blackberry plants
July 5, 2021

Plants looked fantastic. Packaged well and are now planted and started to have new growth.

Date of experience: July 5, 2021
New York
1 review
0 helpful votes
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Great products.
July 5, 2021

All three items arrived in great condition and not at all stressed.

Date of experience: July 5, 2021
Virginia
1 review
0 helpful votes
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FGT is Great!
July 5, 2021

I love what I have gotten or given from FastGrowingTrees (a weeping cherry tree, two hydrangeas, and
Two rhododendrons). All came healthy and ground ready. I also like the fact that I can discuss issues with the FGT person and get solutions to problems (e.g., deer eating shrubs, etc...)

Date of experience: July 5, 2021
Florida
3 reviews
0 helpful votes
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Great product
July 5, 2021

Plants arrived in great condition. We are very pleased!

Date of experience: July 5, 2021
Texas
1 review
0 helpful votes
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The trees were smaller that what you advertised to be, and when I got it they had dried branches. I had hydratase them before planting to see if they come to life again.

Date of experience: July 5, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Georgia
1 review
0 helpful votes
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Impressed
July 5, 2021

Trees came fast, well packaged and healthy. They are thriving. Will order again.

Date of experience: July 5, 2021
California
2 reviews
0 helpful votes
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Tree
July 5, 2021

I am a little concerned about the tree I received. Very spindly and hardly any root ball. My little finger is larger than the trunk.

Date of experience: July 4, 2021
Colorado
1 review
0 helpful votes
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Fast growing shade tree
July 5, 2021

I went to the site and I was looking for a fast growing shade tree. I ordered a tree before I did my research on it. I decided it was not the right tree for me and emailed the company and they immediately refunded my money and were very nice about it.

Date of experience: July 4, 2021
California
1 review
0 helpful votes
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Ugh
July 9, 2021

The Trees I ordered were in bad shape when they arrived. They were dried out and almost all of the leaves had fallen off. I watered and planted the trees and also called fast growing trees for advice. No answer from the company and no call back even after leaving a call back number. At this point all of the leaves have fallen off. I am hoping for some new growth with water and TLC. I would never order from this company again.

Date of experience: July 4, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your trees and that you did not receive a call back! We have reached out privately to offer some assistance

Georgia
1 review
0 helpful votes
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Fruit trees
July 5, 2021

Website was easy to use and identify my zone. Delivery was fast and my trees were carefully packaged.

Date of experience: July 4, 2021
Virginia
2 reviews
0 helpful votes
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Excellent
July 4, 2021

On time and healthy. Very accommodating. Good choices

Date of experience: July 4, 2021
Texas
1 review
0 helpful votes
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They died out on me from the snow storm
July 9, 2021

Bad they died out on me from the cold and little snow we had was very unsatisfied

Date of experience: July 4, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry that your palm trees didn't make it! We have reached out privately to help!

New York
1 review
0 helpful votes
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Horrible
July 8, 2021

My first plant arrived completely dead / damaged. The packaging was horrendous. One plant survived but the plastic planter arrived cracked.
I was issued a new one and it never arrived, they sent an email saying Fedex couldn't deliver and I was supposed to receive a new one on ir about June 30. I have nothing as yet

Date of experience: July 4, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear about your experience! It looks like your plant will be there tomorrow! Let us know if there are any concerns and we'll be happy to help!

Idaho
1 review
0 helpful votes
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Great trees, not so great service
July 8, 2021

Our trees arrived healthy but were not marked male or female. We wanted to know how to tell the difference. It was very difficult to get that information clearly and we had to both phone and use email before we got a clear answer. Even after that we're not completely sure we have it right.

Date of experience: July 4, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear about your experience and we'll take a further look into this!

Florida
2 reviews
0 helpful votes
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Excellent customer service
July 4, 2021

My tree came to me with all the leaves dried up and falling off. I took a photo and sent it to customer service yes. Within a week they sent me a replacement that was gorgeous--lots of healthy leaves and a nice size. Thank you, FastGrowingTrees.

Date of experience: July 4, 2021
North Carolina
1 review
0 helpful votes
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Great service
July 4, 2021

My tree arrived 48 hours after I placed the order and 24 hrs after they shipped it.
The tree came in excellent condition and the leaves were on wilted at all.

Date of experience: July 4, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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