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We ordered 50 plus trees. I was skeptical and unsure how they would be shipped so when multitudes of boxes arrived I was overwhelmed. Took a while to unpack. Evergreens were in great condition. Deciduous trees had couple of broken limbs and looked sad. A call to customer service and they were kind enough to send me three replacements.
I can tell better in another year or two when they gain height. The cedars arrived promptly and in good condition.
Came a lot smaller then expected (it was the minimum said height at best) and some parts were brown I hope it lasts then went to Home Depot saw the same tree at 1/4 the price. Love and learn
This was so easy and quick to order. Best place to shop for trees ever.
Plants looked fantastic. Packaged well and are now planted and started to have new growth.
All three items arrived in great condition and not at all stressed.
I love what I have gotten or given from FastGrowingTrees (a weeping cherry tree, two hydrangeas, and
Two rhododendrons). All came healthy and ground ready. I also like the fact that I can discuss issues with the FGT person and get solutions to problems (e.g., deer eating shrubs, etc...)
Plants arrived in great condition. We are very pleased!
The trees were smaller that what you advertised to be, and when I got it they had dried branches. I had hydratase them before planting to see if they come to life again.
We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!
Trees came fast, well packaged and healthy. They are thriving. Will order again.
I am a little concerned about the tree I received. Very spindly and hardly any root ball. My little finger is larger than the trunk.
I went to the site and I was looking for a fast growing shade tree. I ordered a tree before I did my research on it. I decided it was not the right tree for me and emailed the company and they immediately refunded my money and were very nice about it.
The Trees I ordered were in bad shape when they arrived. They were dried out and almost all of the leaves had fallen off. I watered and planted the trees and also called fast growing trees for advice. No answer from the company and no call back even after leaving a call back number. At this point all of the leaves have fallen off. I am hoping for some new growth with water and TLC. I would never order from this company again.
We're sorry to hear about the concerns with your trees and that you did not receive a call back! We have reached out privately to offer some assistance
Website was easy to use and identify my zone. Delivery was fast and my trees were carefully packaged.
On time and healthy. Very accommodating. Good choices
Bad they died out on me from the cold and little snow we had was very unsatisfied
We are so sorry that your palm trees didn't make it! We have reached out privately to help!
My first plant arrived completely dead / damaged. The packaging was horrendous. One plant survived but the plastic planter arrived cracked.
I was issued a new one and it never arrived, they sent an email saying Fedex couldn't deliver and I was supposed to receive a new one on ir about June 30. I have nothing as yet
We are so sorry to hear about your experience! It looks like your plant will be there tomorrow! Let us know if there are any concerns and we'll be happy to help!
Our trees arrived healthy but were not marked male or female. We wanted to know how to tell the difference. It was very difficult to get that information clearly and we had to both phone and use email before we got a clear answer. Even after that we're not completely sure we have it right.
We are so sorry to hear about your experience and we'll take a further look into this!
My tree came to me with all the leaves dried up and falling off. I took a photo and sent it to customer service yes. Within a week they sent me a replacement that was gorgeous--lots of healthy leaves and a nice size. Thank you, FastGrowingTrees.
My tree arrived 48 hours after I placed the order and 24 hrs after they shipped it.
The tree came in excellent condition and the leaves were on wilted at all.
We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!