Trees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Trees.com
Trees.com
trees.com

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
South Carolina
1 review
0 helpful votes
Follow Eric X.
Unfollow Eric X.
Share Review
Report Review
Hard to keep trees alive
July 20, 2021

Hard to keep these trees alive. Can't seem to do it.

Date of experience: July 14, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the growing difficulties with your trees! We reached out privately so our plant specialists can take a look!

Colorado
1 review
0 helpful votes
Follow T. Q.
Unfollow T. Q.
Share Review
Report Review
Apple trees
July 14, 2021

I ordered three one was damaged. Quickly replaced.

Date of experience: July 14, 2021
Ohio
1 review
0 helpful votes
Follow Mary Z.
Unfollow Mary Z.
Share Review
Report Review
Excellent!
July 14, 2021

My grapevines arrived in wonderful condition and were larger than I expected and much healthier than the local nurseries. I will definitely order from FastGrowingTrees again!

Date of experience: July 14, 2021
Texas
1 review
0 helpful votes
Follow Warren A.
Unfollow Warren A.
Share Review
Report Review
Special Plant
July 14, 2021

Good plant, was two days late due to carrier but I'm happy with the results

Date of experience: July 14, 2021
California
1 review
0 helpful votes
Follow Nigel A.
Unfollow Nigel A.
Share Review
Report Review
Double Knockout Rose Tree
July 14, 2021

Smaller than epected upon delivery. I'm sure it got hot in the truck coming out to CA for SC. All flowers dropped off, but it was alive and the base was still moist. It's doing well with quite a bit of ne growth.

Date of experience: July 14, 2021
New York
1 review
0 helpful votes
Follow Francisco F.
Unfollow Francisco F.
Share Review
Report Review
The tree I bought for 200.00 died
July 16, 2021

Bad, even though I got my money back what I wanted is the tree

Date of experience: July 14, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear about your experience. Our 1 year warranty covers the cost of what you paid for the plant and allows you to choose the same tree or something different of your choosing!

Washington
1 review
0 helpful votes
Follow Garrett N.
Unfollow Garrett N.
Share Review
Report Review
Shipping extremely slow
July 16, 2021

Fast Growing, but slow arriving! Don't order if you have any trips planned over the next couple of weeks!

Through a combination of Fast Growing Trees and FedEx, the trees arrived the morning after I left for 3 day weekend holiday. The original estimated arrival date on the order was well in advance - 2 weeks! Nearing the holiday I called a representative - Elvis M - and they advised the plants would most assuredly arrive before the holiday.

Additionally, the box has been opened by FedEx for inspection and looked like they'd gone through airport security - banged up and busted.

When I called to file a complaint with the company, they directed me to fill out a ticket, that they had no ability to file one for me and tried to get me off the phone as quick as possible.

I filed an online ticket with photos. They replied they needed more photos. Really? No, I'm fine. I'll order elsewhere in the future.

Date of experience: July 14, 2021
Racheal S. — Trees.com Rep
over a year old

We are very sorry to hear how your plants arrived! It looks like the only photos that came through were of the packaging and box but we didn't get to see how the plants arrived. We are reaching out privately to help!

South Carolina
1 review
0 helpful votes
Follow Cheryl K.
Unfollow Cheryl K.
Share Review
Report Review
Great shopping experience and products
July 14, 2021

Website is easy to navigate, process is easy and shipping is timely. Products arrive in good condition with proper packaging and healthy plants.

Date of experience: July 14, 2021
Missouri
1 review
0 helpful votes
Follow Dom B.
Unfollow Dom B.
Share Review
Report Review
Impressive
July 14, 2021

Everything looks great hopefully I can hold up on my end

Date of experience: July 13, 2021
Wisconsin
1 review
0 helpful votes
Follow Tanner V.
Unfollow Tanner V.
Share Review
Report Review
Broken hazelnut
July 14, 2021

My 3 hazelnut trees arrived broken about half way up the main "trunk"

Date of experience: July 13, 2021
Missouri
2 reviews
0 helpful votes
Follow cindy M.
Unfollow cindy M.
Share Review
Report Review
A little disappointed
July 16, 2021

I bought 4 lemon trees and a pineapple plant, the lemon trees came healthy but smallish. However they have grown a lot and are doing well now. The pineapple plant I wasn't happy with, it came with very damaged leaves and they did replace it, BUT I had to cover the shipping... I didn't think that was right they should have replaced the plant without issue especially considering I sent pictures of the damaged leaves and I did wait for for a month hoping the plant would come back on its own and take off as the Lemon trees did.

Date of experience: July 13, 2021
Racheal S. — Trees.com Rep
over a year old

Be sure to reach out to us within the first 5 days if there are any concerns with your tree so we can cover it 100%. Beyond this we do have our 30 day guarantee which covers a replacement if shipping costs are covered. We apologize for any inconvenience!

Massachusetts
1 review
0 helpful votes
Follow Janis K.
Unfollow Janis K.
Share Review
Report Review
Excellent!
July 14, 2021

Good size healthy tree, well packed, arrived on time and in good condition.

Date of experience: July 13, 2021
District of Columbia
1 review
0 helpful votes
Follow John A.
Unfollow John A.
Share Review
Report Review
Great stock!
July 14, 2021

FGT has quality stock and knows the importance of careful shipping and fast delivery. I've had 100% success with my purchases.

Date of experience: July 13, 2021
Oregon
1 review
0 helpful votes
Follow Cindy G.
Unfollow Cindy G.
Share Review
Report Review
Happy planter
July 13, 2021

Our order arrived in poor condition and fast growing trees replaced the damaged product very fast. We sent pictures of the plant and the company reviewed them and notified us that the replacement plants were being shipped

Date of experience: July 13, 2021
Indiana
1 review
0 helpful votes
Follow David B.
Unfollow David B.
Share Review
Report Review
Several Orders
July 13, 2021

I have purchased several trees, bushes, and plants. I keep going back because of the variety and the quality of the product.

Date of experience: July 13, 2021
Pennsylvania
1 review
0 helpful votes
Follow Rocco J.
Unfollow Rocco J.
Share Review
Report Review
Very nice fig tree
July 13, 2021

Tree arrived in great condition, had about 15 figs, planted it, and is doing very well, if it survives the winter and I get figs next year I will buy another one.

Date of experience: July 13, 2021
Texas
1 review
0 helpful votes
Follow Cindy H.
Unfollow Cindy H.
Share Review
Report Review
Very, very satisfied
July 13, 2021

The person I spoke with on the phone to place my order was very professional, kind, helpful, and knowledgeable. I placed my order and my three trees came about four or five days from my order day. The trees were in excellent shape when I received them. I was happy that included with the trees were specific instructions on how to plant, how much they should be watered, and what fertilizer to use when it was time to fertilize them (also in the instructions). To my surprise there was a $10 off coupon for my next order. I will be ordering again just to use my $10 coupon and now that I know the trees were in great shape (packaging was wonderful) when I received them.

Date of experience: July 13, 2021
Washington
1 review
0 helpful votes
Follow Megan J.
Unfollow Megan J.
Share Review
Report Review
Easy and fast customer service.
July 13, 2021

We got a 5-6 ft honey crisp apple tree. It was exactly the size they described online, unfortunately it arrived with the main trunk broken. When I contacted customer service, they were easy to reach and to work with. They replaced the tree immediately, with no questions asked. The only thing they requested were photos of the broken tree, which is completely understandable. Very pleased with them, I would recommend to friends!

Date of experience: July 13, 2021
New York
2 reviews
0 helpful votes
Follow Sonia S.
Unfollow Sonia S.
Share Review
Report Review
Beautiful trees
July 13, 2021

I ordered two wisteria trees which arrived in less than 3 days. They were almost 4 feet tall and very healthy. The packaging was secure and not damaged even a little during transit. I was very impressed and will be ordering more trees from them next season.

Date of experience: July 13, 2021
Texas
1 review
0 helpful votes
Follow Pat M.
Unfollow Pat M.
Share Review
Report Review
Love it
July 13, 2021

Can't wait to plant this healthy tree. It already has new growth

Date of experience: July 13, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
See all photos